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Oak Lawn Toyota

Oak Lawn, IL

Overview
Employees
Reviews
Vehicles
4.7
3,232 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,232 reviews

February 16, 2021

I had my usual maintenance plus a few additional things done. Joe was very nice & helpful, able to find me an extra coupon to save me some money. Got in & out in a timely manner. I always go there for s More

by naburmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Joe and the rest of our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

February 16, 2021

The service there is always excellent. And the employees as well. Always greeted when arriving. I’m always satisfied with the service there. Thank you! More

by AGARCIA128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, John Richerme, Daniel Schnur
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Feb 16, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

February 14, 2021

The employees are polite friendly and informative. My visits are always pleasant. I’m very very satisfied with the work that I received on my car. More

by cta256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. Frank and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

February 14, 2021

I went in for a 200000 mile oil change and came out without working headlights and the waiting area was way overcrowded I will not return More

by MARIOPBRUNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2021 -

Oak Lawn Toyota responded

Mario, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Juan Vazquez, Service Manager

February 13, 2021

I noticed that every car they worked on was washed. But they didn’t washed mine. They didn’t recommend any repairs on my vehicle. More

by Ravenjz10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2021 -

Oak Lawn Toyota responded

As a Customer Service representative, I'd like to send you a free car wash coupon as a token of our apologies. Oftentimes, it's difficult to wash customers' vehicles because we do not have the wash rack capacity to handle multiple vehicles at once. However, I can send you to our great friends at Evergreen Car Wash on us! Please provide me your first and last name and address and I will send a few coupons your way. Thank you for your understanding! -Christina

February 13, 2021

I love Bob Spee, John Carnavelli, Jason Stoit, Ronnie Colosimo and Oak Lawn Toyota! Great price! Great Service! Trustworthy! Fun guys to work with! A+! More

by jrusslaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota.Congratulations on your new vehicle! John Carnivele, General Manager

February 13, 2021

Great customer service. The employees were very pleasant. The waiting room was very neat & clean. Overall the price was amazing for the work that needed to be done. Thank You All More

by Danisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
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Feb 14, 2021 -

Oak Lawn Toyota responded

Thank you, Danisha, for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

February 13, 2021

Excellent Customer Service.Reliable. . Never had a problem. I go there all the time. I like the people there. They are very professional. Nice Facility. More

by Martinmi2000M911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Report | Print
Feb 14, 2021 -

Oak Lawn Toyota responded

Thank you Martin for taking the time to write this great review! We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

February 12, 2021

Came in early for my appointment and the service personnel were more than glad to receive me courteously. Service as usual was professional and quick. I would recommend Oak Lawn Toyota to anyone. More

by azuejindu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

February 12, 2021

Pat gave me a very respectful and great service. I was surprised with the great service because it’s not usually like that. Thank you More

by vvcamposv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Report | Print
Feb 12, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We're so glad you enjoyed working with Pat. We appreciate your business and look forward to providing you with great service in the future! Juan Vazquez, Service Manager

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