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Oak Lawn Toyota

Oak Lawn, IL

Overview
Employees
Reviews
Vehicles
4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

January 27, 2021

Always a friendly experience at Oak Lawn Toyota. Other dealerships closer, well worth the extra drive! Frank in service was very personable. I come back because of John Beris. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beris
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Jan 27, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate you taking the time to leave us this great, five-star review. We thank you for your business, and hope to see you again soon, Mike! Juan Vazquez, Service Manager

January 26, 2021

Never any surprises and always great service. Prices are very fair. When you go to Oak Lawn Toyota, you are treated like family. I wouldn’t go to any other dealer. More

by daniel.phelps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
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Jan 26, 2021 -

Oak Lawn Toyota responded

Thank you, Daniel, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

January 26, 2021

Outstanding and quick. Patiently listened to me describe what was wrong and all my thoughts on how to fix it - now that’s great service! More

by kheneghan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. Sal and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

January 25, 2021

Bob Spee is an amazing man. He truly has your best interests and works tirelessly to help you! He is the number one salesman for a reason. More

by JOHNMROSSDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
Other Employees : John Richerme
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Jan 25, 2021 -

Oak Lawn Toyota responded

John, thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime!

January 24, 2021

Great job!!Great customer service and fast. Very honest Great job!! Great customer service and fast. Very honest and friendly people. Sal was very professional and attentive to my issue. Needs award, emplo More

by Jose M M
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2021 -

Oak Lawn Toyota responded

Jose, Thank you so much for your excellent review! We are so glad that Sal had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

January 24, 2021

I have bought Toyota exclusively for 17 years. However, this dealership is above and beyond the best. I leased my sienna In 2017 and am now buying my van outright. Mark Girlich explained the process and ma More

by magsgram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Girlich
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Jan 25, 2021 -

Oak Lawn Toyota responded

We are very happy to hear that Mark provided you with such a positive experience while assisting you with your lease buyout! We sincerely value your business and hope you'll continue to enjoy your Sienna. John Carnivele, General Manager

January 23, 2021

It was a very good experience. The service department and especially Sal was a pleasure to work with. He talked with me and worked with my insurance company. He got the parts in before the appointment. More

by Marjorie Bula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2021 -

Oak Lawn Toyota responded

Thank you, Marjorie, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sal and the team met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

January 23, 2021

I had to be a bit assertive in order to have a filler neck replaced. It was leaking and was still under warranty. Correction occurred. More

by MERVYN7821
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Beris
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Jan 23, 2021 -

Oak Lawn Toyota responded

Thank you for your feedback, I'm glad to hear that the team was able to resolve the issue to your satisfaction! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

January 22, 2021

Great service. I bit overpriced. But I’m very happy. Got me out with in a hour. Wish thy had a car wash. It’s great service for customers. More

by IHORPROKIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
Bill Elvidge
Andres Rivera
Frank Nash
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
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Jan 23, 2021 -

Oak Lawn Toyota responded

It's great to hear that you had a positive experience here at Oak Lawn Toyota! Our goal is to make sure everyone who walks through the door leaves happy. We look forward to assisting you with any future automotive needs! John Carnivele, General Manager

January 21, 2021

Fast friendly service. I came in for my Toyota care 15,000 service and they had me in and out in one hour. Fast and easy. More

by Jazart37
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Nash
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2021 -

Oak Lawn Toyota responded

Hello Jazart, Thank you so much for your kind words in regards to your recent service visit, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

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