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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,235 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,235 reviews

December 15, 2020

Your rep was very professional who waited on me . He notified me when th work was done and thanked me for coming to your shop for service, thanks More

by erichardson3491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

December 13, 2020

Oak Lawn Toyota is the best. Always helpful, always cheerful, they have provided vehicles and taken care of maintenance for me, my wife, and my children for over 25 years. Best Sales and Service around More

by jrusslaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2020 -

Oak Lawn Toyota responded

We appreciate your business, Frank and our team looks forward to serving you again soon! Thank you for being a loyal Oak Lawn customer! Juan Vazquez, Service Manager

December 13, 2020

my car from oak lawn toyota was bought on black friday and that should have been an omen. nothing works right. the steering wheel heater cased the steering wheel to smoke, the cross traffic alert missed a More

by rjbpcpup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Spee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Barrix
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Oak Lawn Toyota responded

Hello, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. John Carnivele, General Manager

December 12, 2020

We received excellent service. Everyone there was friendly & courteous. Did not have a long wait. Since we are in the vulnerable age group, they had a separate waiting area for us—so no worries. More

by Bob & Joan Q
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Oak Lawn Toyota responded

Bob and Joan, Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Sal was able to help, and we hope to see you again! Juan Vazquez, Service Manager

December 10, 2020

I purchased my Toyota Rav4 2 years ago. Very satisfied with sales staff at the time. I have taken my warranty work (oil change etc.) there and today was first non warranty visit. (my money) Great custom More

by mjd6060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

December 10, 2020

Dan helped me with my service! He was super awesome and kind! I highly recommend him for your service appointments! Thank you all for the help! More

by shelao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Dec 10, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Dan at Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

December 09, 2020

Very nice people very good service I had a 7 a.m. appointment and it was scheduled on time they take very good care of my car More

by rongags@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Colosimo Huber, Luciano Francia
Dec 10, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

December 08, 2020

Very nice and accomadating clean practice social distance very fast service was great and efficient in and out when I called they fit me in More

by joycedusek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Oak Lawn Toyota responded

Thank you again for choosing Oak Lawn Toyota. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

December 08, 2020

Professional, great service, my truck runs so much better! My first time here and have no complaints! Everyone was friendly and place was very clean More

by Vaguilera85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

December 08, 2020

I’m not sure what the gentleman’s name that took care of my appointment once I arrived but he was very nice and very attentive. Good employee! More

by KB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Dec 08, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

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