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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,234 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,234 reviews

November 14, 2020

The service price can be high at times .Mechanics should walk over vehicle before returning vehicle.I had to return to dealer for item not placed back in my car More

by 1232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for bringing this to our attention regarding your recent service visit. We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

November 13, 2020

Very professional and friendly staff got my car on time when they said it would be ready would definitely recommend. Quality work and very clean More

by reuster61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for taking the time to share your thoughts on working with Sal, Frank, and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

November 13, 2020

John Beris was fantastic to work with! No high pressure sales tactics and he was very patient with us- we test drove several vehicles and he encouraged us to ask questions and compare vehicles. This is the More

by Shelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Oak Lawn Toyota responded

Shelley, It's great to hear that John was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! John Carnivele, General Manager

November 12, 2020

I ordered my 2021 Toyota Highlander from John Beris and it was delivered to the dealership last Friday within the expected delivery date. I asked if I could pick up my new car on Saturday Morning and John More

by tedb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis
Nov 12, 2020 -

Oak Lawn Toyota responded

Ted, Thank you for your business and this review. We're happy to hear John and our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new 2021 Toyota Highlander! If there is anything we can assist you with in the future, please let us know. John Carnivele, General Manager

November 12, 2020

The customer service was great and very courteous, The establishment was very clean and practiced social distance,There were hand sanitizer available and the service was awesome. I’m looking forward in vi More

by Calvonm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, John Richerme, Daniel Schnur
Nov 13, 2020 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

November 12, 2020

My battery light went on and within 30 miles my car went dead. I called Toyota to see if they had a towing service and they gave me the number to Walsh's Auto and not only was the gentleman very nice, Sal G More

by Myleen Monet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Oak Lawn Toyota responded

Myleen, We appreciate your business, Sal and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

November 12, 2020

This was my first visit to oak lawn Toyota. I was extremely pleased with the professionalism and courteousness shown to me. The service dept listened to my concerns and fixed my problems. More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Nov 12, 2020 -

Oak Lawn Toyota responded

Jackie, Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

November 12, 2020

Professional and prompt service provided by the Toyota staff. The technician who greeted me was most professional and friendly as he met me as I entered the Service Center. More

by jpcooper16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Nov 12, 2020 -

Oak Lawn Toyota responded

JP, Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Patryk was able to help, and we hope to see you again! Juan Vazquez, Service Manager

November 12, 2020

Technicians are always friendly and helpful. Do great work and get you in snd out quickly. My appointment was got 4:30 and I was done by 5:30 More

by dianejurek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Oak Lawn Toyota responded

Diane, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

November 12, 2020

Manny is the best. He helped us to make things possible. If you will get your vehicle look for him and he’ll work things out. More

by BENJOGOCOLAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Thnaibat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Oak Lawn Toyota responded

Ben, It's fantastic to hear that Manny provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Oak Lawn Toyota! John Carnivele, General Manager

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