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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,236 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,236 reviews

October 24, 2020

Lots of staff to assist, opened on time and ready to service. Good customer service, responsive, transparent with pricing, come early no long wait. G More

by Sarahj_5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Oak Lawn Toyota responded

Sarah, We appreciate your business, and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

October 24, 2020

I went for oils change and it’s pricey, without tapping the fluids and no tired rotation. They didn’t accept competitors coupon either I got an appointment and I gotta wait still More

by Mony1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 10, 2020 -

Oak Lawn Toyota responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Juan Vazquez, Service Manager

Nov 10, 2020 -

Mony1966 responded

Why the dealer don’t include tire rotation with the oil change and top the fluids???

October 23, 2020

Everything workes out! Timing was great. Customees seevice and the wit was long either.i i came to get an oil change. thanks you toyota... More

by marsheylmccaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

October 23, 2020

I was very nervous and upset; but, thanks to the dedicated personnel at Oak Lawn Toyota (namely Mark & Sal) of course the ladies who answered my numerous calls, my troubles were managed and I left s More

by DICKERSONLUPINO50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich, Vito Dinella
Oct 25, 2020 -

Oak Lawn Toyota responded

Thank you for sharing your review! It's a pleasure to know that our Mark, Sal, and our other team members provided you with excellent service and eased your nerves so you could have a positive experience. We hope to see you again! We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 23, 2020

Thank you Patrik! Your friendliness and knowledge of the job was great. I was in and out at just the time you said I would be. More

by MSTUB62
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Oct 25, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Patryk was able to help, and we hope to see you again! Juan Vazquez, Service Manager

October 23, 2020

The service was absolutely awesome I continue to come back for service at your dealership for that reason you treat your customers as if you truly care!!! More

by Lynitap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Oct 25, 2020 -

Oak Lawn Toyota responded

Sumanth, Thanks for sharing your thoughts about your "experience service" here at Precision Acura of Princeton. We appreciate your business and hope to see you again soon!

October 22, 2020

The dealership is close to my house. Service Department always try to do their best to get you out of there as soon as possible. More

by SANDERSFAMILY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Oct 25, 2020 -

Oak Lawn Toyota responded

Hello Sanders Family, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

October 21, 2020

All my concerns were addressed and my car was serviced in a very reasonable time. Joe was very pleasant. The price for the service this time seemed in line with what I expected. More

by GEMNIANNJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

October 20, 2020

The guys at oaklawn toyota are always courteous and helpful with service and fair prices for needed services.Keith explained warranty and answered all my questions to my satisfaction. More

by Sistawashington.pw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Oak Lawn Toyota responded

Thank you so much for your kind words regarding your recent experience at our dealership. Keith and our team work hard to provide a positive experience. Thanks again for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

October 20, 2020

Talked to Steve Barrix concerning my issue with my 2020 Toyota SE. He consulted with service manager Jaun Vazquez. Steve promptly got back to me about my issue and helped me with scheduling a service appo More

by Walleye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Steve delivered such a great experience! Juan Vazquez, Service Manager

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