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Oak Lawn Toyota

Oak Lawn, IL

4.8
3,289 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,289 reviews

November 20, 2020

Vito and the whole team was great to work with. We had a recent poor experience elsewhere and Oak Lawn Toyota made the whole process very easy and we'll be coming back. More

by Pj911fire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Dinella
Nov 22, 2020 -

Oak Lawn Toyota responded

PJ, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Vito here at Oak Lawn Toyota. John Carnivele, General Manager

November 20, 2020

Great service always. Very efficient. Service department Great service always. Very efficient. Service department personnel are always friendly and accommodating. No pressure no stress. Would highly recom More

by maureenpassarello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2020 -

Oak Lawn Toyota responded

Maureen, We appreciate your business, Joseph and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

November 20, 2020

Jack - the salesperson in Oak Lawn Toyota is amazing, very honest and very knowledgeable. He helped me to make things possible with no pressure. I would recommend to anyone I know. Thank you Jack again More

by Trzop.Stefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Makselan
Nov 20, 2020 -

Oak Lawn Toyota responded

Thank you so much for your wonderful review, Stefan! We are thrilled that Jack had the opportunity to assist you with your purchase. We are so excited for you to enjoy your new car, and we thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

November 20, 2020

Excellent service. Very professional, honest and friendly staff. Reasonable price. Efficient service. Practice social distancing and required face mask in and out of the office. More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Nov 22, 2020 -

Oak Lawn Toyota responded

Roger, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joseph, Sal, and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

November 19, 2020

This dealership sucks! I had an absolutely terrible customer service. I do not recommend it and I will never go back to Oaklawn Toyota again!!!!!!! More

by evanspetulia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geri Olijarz and Laurie Haedtler , Daniel Schnur
Dec 03, 2020 -

Oak Lawn Toyota responded

Hello Petulia, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to reach out to me directly, I would appreciate the opportunity to address your concerns. John Carnivele, General Manager

November 19, 2020

Vito, Steve and Dominic were exceptional from the moment we walked in. No pressure, very direct and honest. I would recommend to anyone I know More

by sarah.c.bohentin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Dinella, Luciano Francia
Nov 19, 2020 -

Oak Lawn Toyota responded

Congratulations on your new vehicle, Sarah! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! Thank you for the five-star review. We look forward to continuing to serve you in the future! John Carnivele, General Manager

November 19, 2020

Thank you for figuring out what was happening with my radio. I had several dealership check out my radio and they couldn't figure it out. Thanks again. More

by yaya0403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

November 18, 2020

Service was great, tech was considered, informative and patience was high as a representative of the dealership. Got what I ask for timely fashion battery. More

by bbr12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Bob, Joseph, and Sal here at Oak Lawn Toyota. Juan Vazquez, Service Manager

November 18, 2020

Friendly staff and great service! Oak Lawn Toyota presents the customer with options for service along with the cost, and the customer decides on the service. The service department honors your app More

by phylmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Nov 18, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for your business and this review. We're happy to hear Daniel and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

November 17, 2020

Great service everyone is nice all the time I will be coming back even though I didn’t purchase my car there good people good More

by Marlenescott2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nash, Patryk Kilch, John Richerme, Daniel Schnur
Nov 17, 2020 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

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