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Oak Lawn Toyota

Oak Lawn, IL

4.8
3,288 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,288 reviews

November 15, 2020

They did a goog job changing oil!I am very satisfied of the service. Thank you toyota for the help, I appreciate the service, thanks. More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Oak Lawn Toyota responded

John, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sal, Andres, and our team met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

November 15, 2020

My service at Oaklawn Toyota was phenomenal as usual! My family has always received exceptional friendly, professional service! I highly recommend Oaklawn Toyota! The staff is top notch! More

by Blessed1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Novoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Nov 16, 2020 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and Bob, Daniel, and our team looks forward to your next visit. John Carnivele, General Manager

November 14, 2020

The service price can be high at times .Mechanics should walk over vehicle before returning vehicle.I had to return to dealer for item not placed back in my car More

by 1232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for bringing this to our attention regarding your recent service visit. We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

November 14, 2020

I’ll be honest I am not a fan of walking into a dealership but Jack made the experience all the better and I came out with an amazing purchase thank you Jack for your honesty, down to earth attitud More

by Orlando Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Makselan, Luciano Francia
Nov 16, 2020 -

Oak Lawn Toyota responded

Orlando, Here at Oak Lawn Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! Congratulations on your new Tacoma! We are glad to hear you enjoyed your experience working with Jack, and it was a pleasure having you at the dealership. We appreciate your review! John Carnivele, General Manager

November 14, 2020

Friendly, clean, distanced. Informed by dealer of service due. Easy to schedule, accommodated a slightly late arrival by me without complaint. Very happy. Will continue to use. More

by FREDERICKAKERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Oak Lawn Toyota responded

Frederick, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

November 13, 2020

John Beris was fantastic to work with! No high pressure sales tactics and he was very patient with us- we test drove several vehicles and he encouraged us to ask questions and compare vehicles. This is the More

by Shelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beris
Nov 13, 2020 -

Oak Lawn Toyota responded

Shelley, It's great to hear that John was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! John Carnivele, General Manager

November 13, 2020

Very professional and friendly staff got my car on time when they said it would be ready would definitely recommend. Quality work and very clean More

by reuster61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nash
Nov 16, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for taking the time to share your thoughts on working with Sal, Frank, and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

November 12, 2020

My battery light went on and within 30 miles my car went dead. I called Toyota to see if they had a towing service and they gave me the number to Walsh's Auto and not only was the gentleman very nice, Sal G More

by Myleen Monet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Oak Lawn Toyota responded

Myleen, We appreciate your business, Sal and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

November 12, 2020

Manny is the best. He helped us to make things possible. If you will get your vehicle look for him and he’ll work things out. More

by BENJOGOCOLAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Thnaibat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Oak Lawn Toyota responded

Ben, It's fantastic to hear that Manny provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Oak Lawn Toyota! John Carnivele, General Manager

November 12, 2020

Professional and prompt service provided by the Toyota staff. The technician who greeted me was most professional and friendly as he met me as I entered the Service Center. More

by jpcooper16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Nov 12, 2020 -

Oak Lawn Toyota responded

JP, Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Patryk was able to help, and we hope to see you again! Juan Vazquez, Service Manager

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