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Oak Lawn Toyota

Oak Lawn, IL

Overview
Employees
Reviews
Vehicles
4.7
3,237 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,237 reviews

October 20, 2020

Talked to Steve Barrix concerning my issue with my 2020 Toyota SE. He consulted with service manager Jaun Vazquez. Steve promptly got back to me about my issue and helped me with scheduling a service appo More

by Walleye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Steve delivered such a great experience! Juan Vazquez, Service Manager

October 20, 2020

Joseph in service department and his crew was outstanding. Took my vehicle in and serviced it promptly. I have nothing but great remarks great service. Thank you!!! More

by Saulsoto7020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2020 -

Oak Lawn Toyota responded

Saul, We are very happy to hear that Joseph has provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

October 20, 2020

Edwin Cotto is the best in town. He helped us come to a reasonable deal which helps me enjoy my new Toyota Tacoma more for it. More

by luke
Recommend Dealer
Yes
Employees Worked With
Edwin Cotto
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Oct 20, 2020 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience, Luke! We are glad that Edwin was able to get you your perfect vehicle! We sincerely value your business and look forward to your next visit. John Carnivele, General Manager

October 18, 2020

Friendly, fast, good service. Informative and detailed information regarding the issues with my car. Explained that I can come back at anytime to have the car repaired. More

by Lupe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
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Oct 19, 2020 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

October 18, 2020

Fast and friendly. Made an appointment for a quick oil change. The staff and all customers wore their masks and practiced social distancing. Great experience More

by michelle.hightower6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2020 -

Oak Lawn Toyota responded

Michelle, We appreciate your business, Joseph and our team look forward to serving you again soon! Juan Vazquez, Service Manager

October 18, 2020

Patrick is an awesome service rep and Juan is an awesome manager. They listen & keep me informed regarding my vehicle. They make sure the customer is knowledgeable and as happy as they can provided. More

by Tasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
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Oct 18, 2020 -

Oak Lawn Toyota responded

Tasha, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Patrick and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

October 17, 2020

Sal was my service writer and he provided excellent service Good guy and rep for OLT Sal has worked with me before and I am very impressed More

by jim.shine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2020 -

Oak Lawn Toyota responded

Thank you for your review and kind words for Sal! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

October 17, 2020

Very professional and always on time with your schedule. They let me know what was wrong and fixed issues completely. Also they put future recommendations to look out for. Also the price for fixing my iss More

by Jaylaron55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
Other Employees : John Richerme
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Oct 17, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 17, 2020

Service department is THE BEST! VERY THOROUGH TO MY VEHICLE MAINTENANCE..Unsure of The Service man name he was Great..I'll be There on Monday for Tire Service I'll know then! More

by CHAMPIONS1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again soon! Juan Vazquez, Service Manager

October 16, 2020

Great service, great mechanics. Nice waiting room. Great service managers.Nice and close where I live.Courtesy driver cars. You need to have a coffee machine. More

by digibon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Colosimo Huber
Report | Print
Oct 17, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

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