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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

September 19, 2020

Long time customer of Oak Lawns service department for my vehicle. This oil change visit took 1.5 hours. With a scheduled appointment. Really? My time is just as valuable as the service departments.. I had a More

by BIDPRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Vazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Oak Lawn Toyota responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Juan Vazquez, Service Manager

September 19, 2020

Pleasure to have my car serviced here. Car was finished before promised and the total price was even a little better than quoted. My experience with Keith and the service he provided was top notch. More

by tee421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Keith was able to help, and we hope to see you again! Juan Vazquez, Service Manager

September 19, 2020

Pleasant and very helpful employees. Got me in at my convenience which is very helpful. Took atad bit longer than expected but it worked out. More

by Mojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

September 17, 2020

Car was being worked on at appointed timeand finished at Car was being worked on at appointed time and finished at promised time......... Life is great.Enjoyed looking at the new cars on the lot. More

by JIMBOG10
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Oak Lawn Toyota responded

Jim, Thank you for your business and this review. We're happy to hear Joseph and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

September 17, 2020

Excellent and very satisfied. Survive was informative and very helpful. Explained everything. I would definitely recommend and return. My car was a 2012 Venza which we are extremely happy with More

by Dewarsjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Sep 18, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

September 16, 2020

They used to be very good and trustworthy. Not any more. Last 2 times I've taken my Camry in the had tipp take it right back because the original reason that I brought the car in was not resolved and then More

by D4PRATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patryk Kilch
Oct 03, 2020 -

Oak Lawn Toyota responded

We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to reach out to us directly, we would appreciate the opportunity to address your concerns. Juan Vazquez, Service Manager

September 15, 2020

Excellent and very professional, Sal told me and showed me what was wrong and the service person tighten the screw and Sal explain everything needed More

by rrosecollins
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Oak Lawn Toyota responded

Rose, Thank you for the kind words for our service department! We look forward to sharing your compliments with Sal and our team and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

September 12, 2020

The dealership is great from the time I least my Camry with Bob Spree who is excellent to work with, and the service department also. Sal was very accommodating and helpful. The dealership is immaculate a More

by Karen Dutkanych
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2020 -

Oak Lawn Toyota responded

Hi Karen, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 12, 2020

I love Oak Lawn Toyota the people are so friendly that's okay and very knowledgeable I love just being in that atmosphere.... oh yeah and I also love the vehicle that I purchased from them.😀 More

by fieldderrick42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Colosimo Wonais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Colosimo , Daniel Schnur
Sep 13, 2020 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

Sep 13, 2020 -

fieldderrick42 responded

There is a pleasant and friendly atmosphere at Oak Lawn Toyota the people are so warm and courteous I believe that flies fly out of there with a smile on their faces😂

September 12, 2020

Very professional explained everything clearly gave me estimates for what my vehicle was going to need had my vehicle pulled inside because of weather very satisfied More

by sjenkins1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2020 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

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