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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,230 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,230 reviews

June 06, 2020

Came in for a factory maintenance on my Camry. Service was great and my maintenance was done faster than other locations I’ve visited. Would come back and recommend to others. More

by Danny
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota, Danny! We appreciate your business and hope to see you again soon! Juan Vasques, Service Manager

June 05, 2020

Excellent Service I've been coming to Toyota Oak Lawn for the last three years, just amazing service, would recommend 100% to anyone looking to buy a car. More

by hsilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2020 -

Oak Lawn Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Carnivele, General Manager

June 05, 2020

The agent was very knowledgeable about my issues and I felt good with him information to me . He shared work that need to be done . I like this place of service More

by MYERSCHRISTOPHER57
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vasques, Service Manager

June 05, 2020

Everyone explained to me what was going on, and very professional though out , detailed on what my options where for parts and labor. Overall a great experience More

by Enriqueevazquez17
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review, Enrique! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vasques, Service Manager

June 04, 2020

I am from another state. I came in for my regular service and dealt with Sal. He was extremely professional and was very personable. He kept me informed from start to finish. I was given a 45 minute window. More

by Maurice
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Oak Lawn Toyota responded

Thank you, Maurice, so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are happy that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vasques, Service Manager

June 04, 2020

Very courteous and explained the status of my vehicle in detail. The social distance is in tact and very clean to be in for a service. More

by adreanporter
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Juan Vasques, Service Manager

June 03, 2020

I started bringing my car to Oak Lawn Toyota based on recommendations from my neighbors. I have brought my car in twice without an appointment and they were accommodating and serviced my car. Very frie More

by MARIANNE_ALT
Recommend Dealer
Yes
Employees Worked With
Patryk Klich
Jun 04, 2020 -

Oak Lawn Toyota responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vasques, Service Manager

June 03, 2020

Excellent customer service. Dan always called for an update and worked with my insurance. Definitely taking my vehicle back at this location for future maintenance. More

by Uriel
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 04, 2020 -

Oak Lawn Toyota responded

Hello Uriel, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vasques, Service Manager

June 02, 2020

I got in to the dealer and was directed where to park. They were very friendly and I did not have to wait long for service. More

by KAREN.SIWAK
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Oak Lawn Toyota responded

Thank you for your feedback, Karen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vasques, Service Manager

June 01, 2020

Sorry, I can not even give one star to this dealer. They have the worst service. I took my truck for service two weeks ago. They charge a lot almost 3000 . They called me after first week to pick it up. I c More

by Francisco Bueno
Recommend Dealer
No
Employees Worked With
Juan Vazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Oak Lawn Toyota responded

Francisco, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. If you wouldn't mind reaching out to us directly, we would like to see what we can do to turn this around for you. Regards, Juan Vasques, Service Manager

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