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Oak Lawn Toyota
Oak Lawn, IL
3,230 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here.
We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,230 reviews
December 01, 2016
Always great service The service department always gets me in quickly. They are easy to talk to and I feel that they have my best interest in mind. Rather than pushing to The service department always gets me in quickly. They are easy to talk to and I feel that they have my best interest in mind. Rather than pushing to get extras done right away they let me know what is going to need attention in the future and how much it is going to cost. More
by Patricia Haseltine Knittel
Employees Worked With
Cedar Diaz, Al Leon
November 29, 2016
Excellent Service....Always! George was my Service person, and I am totally satisfied with the work done on my car. He is patient and explained everything that needed to be done a George was my Service person, and I am totally satisfied with the work done on my car. He is patient and explained everything that needed to be done and why. The wait was shorter than expected, and the price was what he quoted. I wish I knew who my Mechanic was, to thank him also. I have been taking my car there for service for years. It's almost 13 years old and runs perfectly, thanks to the wonderful maintenance and personalized care I receive from Oak Lawn Toyota. More
by Tynia Burton
Employees Worked With
George, (Service Department)
November 24, 2016
Not very happy I made an appointment to have a safety recall fixed(rear seatbelt issue). I was told it'd take an hour but the day of the repair it took three and a h I made an appointment to have a safety recall fixed(rear seatbelt issue). I was told it'd take an hour but the day of the repair it took three and a half hours! I asked to have my windshield wiper fluid filled and it wasn't. I discovered a nail in my tire and was told it was unpatchable so I needed a new tire! I was told I drive a rare car which is bizarre since I drive a RAV4 sport and therefore a tire would be $330 plus tax!! I obviously declined. Took my vehicle to Toyota in Hodgkins three days later where I got a new tire for $225, my windshield wiper fluid filled, a complimentary car wash and they even rotated my tires at no cost since my tread was a bit worn. I won't be going back to Oak Lawn Toyota. More
by Emily C
Employees Worked With
Caesar
November 17, 2016
Top Notch Staff and Service Department I have always received friendly, professional service. Yesterday I had the pleasure of dealing with Juan Vazquez. He came back to me with the diagnose I have always received friendly, professional service. Yesterday I had the pleasure of dealing with Juan Vazquez. He came back to me with the diagnosed problem and luckily it was covered under my extended warranty. More
by Irishmo
Employees Worked With
Juan Vazquez
November 10, 2016
OIL CHANGE The service department is very professional. My mechanic, DON PETERS is the reason that I have had my car maintained @ Oaklawn Toyota for the past 2 The service department is very professional. My mechanic, DON PETERS is the reason that I have had my car maintained @ Oaklawn Toyota for the past 20 years. I will keep going there as long as he is part of their GREAT service department. More
by George Michael Dowling
Employees Worked With
DON PETERS - Mechanic
October 27, 2016
Gold Service! The attention to detail.It took a team effort to make sure I was 120% satisfy with my purchase. The salesman stood after closing to make sure I was ok The attention to detail.It took a team effort to make sure I was 120% satisfy with my purchase. The salesman stood after closing to make sure I was ok. More
by Toyoman
October 24, 2016
Excellent Customer Service My family and I have been loyal Toyota customers for years! From simple questions to purchasing a new car the service at oak lawn Toyota is phenomenal My family and I have been loyal Toyota customers for years! From simple questions to purchasing a new car the service at oak lawn Toyota is phenomenal! More
by Ehernandez15
Employees Worked With
Ceaser, Jesse
October 22, 2016
In early - out early I came in early because I forgot the time agreed on. Was out within an hour. Great Service for working people that do not have two cars. I came in early because I forgot the time agreed on. Was out within an hour. Great Service for working people that do not have two cars. More
by JettaGirl
Employees Worked With
Al Leon
October 20, 2016
Above and beyond I leased a vehicle threw Oak Lawn Toyota. The salesman Dominik was extremely nice and so was his manager Steve. In the process of completing the lease I leased a vehicle threw Oak Lawn Toyota. The salesman Dominik was extremely nice and so was his manager Steve. In the process of completing the lease there were some bumps in the road. It lead to me having the car looked at. Steve and Dominik bent over backwords for me and went above and beyond to make sure I was taken care of by getting me into another vehicle. I am beyond happy with the service I have recieved and the car I have leased. I wouldnt hesitate recommending anyone to purchase or lease a vehicle threw them. More
by Adrienne Cozzo
Employees Worked With
Other Employees :
There was one other person from management however I do mot know his name.
October 17, 2016
Nice job once again Once again excellent job and experience with the service department at Oak Lawn Toyota, I brought my Ford F-250 in for servicing. Yes I said my Ford Once again excellent job and experience with the service department at Oak Lawn Toyota, I brought my Ford F-250 in for servicing. Yes I said my Ford into Toyota. I must say I get some funny looks when I pull in and ask the porter if this is the Ford dealership. Anyway I have been bring my truck in there for a few years now because of the excellent service they have done on all my Toyotas I have bought over the years. I hadn't realized that they service all makes and model cars. My truck needed some repairs on my 4-wheel drive system and I was completely satisfied with the work, the technician, the service writer and service manager. My truck was done on time as promised. I would highly recommend Oak Lawn Toyota for any car repairs you might have More
by Steve T
Employees Worked With
Al Leon
