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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,230 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,230 reviews

March 16, 2016

Best Place to buy a car from (Great Service) Oak Lawn Toyota is a great dealership to buy a car. I saw great reviews before going to the dealership and I now understand why. The staff is very ple More

by Sherell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Henery
Mar 23, 2016 -

Oak Lawn Toyota responded

Thank you for taking the time to write this thoughtful review of Oak Lawn Toyota. We're thrilled to read that Mike Henery took excellent care of you. We work hard to ensure the car-buying process is informative and straightforward from start to finish, and it's wonderful to read that Mike delivered that to you. We welcome you into our OLT family with open arms. Congratulations on your 2010 Toyota Highlander Hybrid! Happy & safe driving.

February 27, 2016

Quick and Thorough Service Not only did they take me right away, but the service rep checked for any recall notices and recommended service. Everything was taken care of effic More

by Joan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Leon
Mar 23, 2016 -

Oak Lawn Toyota responded

Thank you for taking the time to review your experience with Oak Lawn Toyota, Joan. We're honored to have you in our OLT family and thank you for your loyalty to us. We're thrilled that Al Leon and the rest of the service department took excellent care of you. Continued happy & safe driving.

February 25, 2016

First New Car I bought a 2016 Camry last week. This is my first major purchase. I was very nervous going into it after hearing about how aggressive car salesmen c More

by cwhitker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Bogue, Frank in finance
Mar 23, 2016 -

Oak Lawn Toyota responded

Thank you so much for your review of Oak Lawn Toyota, cwhitker. We're happy that you chose Oak Lawn Toyota for your first major car purchase. Congratulations! Buying a car is a big deal and it's our job to make you feel comfortable and well-informed. We're thrilled that Richard and Frank took excellent care of you by listening to your needs and breaking down the details for you. It can be overwhelming but it's our honor to make the process easy for you. We're honored to have you in our Oak Lawn Toyota family! Should you have any questions in the future, please don't hesitate reaching out to us. We're here for you! Happy & safe driving.

February 23, 2016

Great Service I called the service center,and asked a question about my car door making a noise when I opened it.I spoke to John who told me to bring it in,and he More

by happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Mar 23, 2016 -

Oak Lawn Toyota responded

Thank you for taking the time to write about your experience with Oak Lawn Toyota, and specifically, John. We're thrilled that John took excellent care of you by diagnosing and walking you through the repair process. Thank you for your loyalty to Oak Lawn Toyota. We're honored to have you in our OLT family. Continued happy & safe driving.

February 23, 2016

Best place to buy a car from Bob spee is a wonderful and nice salesman I came there the other day he got me a awesome 2008 Honda cvr everything was in there that I was looking for More

by Andrea27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2016 -

Oak Lawn Toyota responded

Thank you so much for your review of Oak Lawn Toyota, Andrea27. We're honored to have you in our OLT family and we're thrilled that Bob Spee and Marty took excellent care of you. Congratulations on the purchase of your '08 Honda CRV! Happy & safe driving.

February 21, 2016

oil change Waited almost 3 hours. Got up and finally ask how much longer and he tells me he already called my name and they have been paging me. I don't know who More

by Marilyn Whiting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember his name
Mar 23, 2016 -

Oak Lawn Toyota responded

Hello Marylin, thank you for reviewing your experience with Oak Lawn Toyota. On behalf of our service team, I sincerely apologize that you had to wait longer than necessary. Please feel free to ask for me, Christina Colosimo, upon your next service visit and I will ensure your experience goes much more smoothly and efficiently. You can e-mail me with any questions at christina.oaklawntoyota@gmail.com with any questions. We work hard to make our customers happy and we truly appreciate your loyalty to OLT. I would be honored to have the opportunity to right our wrong. Thank you.

February 12, 2016

Underbody evaluation and repair John McShane took the time to explain and show me the damage from my son reversing over some landscaping rocks bear the side of the street. Got the j More

by Ebo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McShane, Al Leon
Mar 23, 2016 -

Oak Lawn Toyota responded

Thank you for taking the time to review your experience with Oak Lawn Toyota, specifically, John McShane. We're thrilled that he took the time to properly assess and explain the issue with your vehicle. We're honored to have you in our OLT family and we're humbled by your trust in us. We're always here to help you. Continued happy & safe driving.

February 10, 2016

Service HORRIBLE, Orland location way better! Service is all about the money I wasn't aware of a charge that I was charge for should of been more clear. More

by Daj20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Caser
Mar 23, 2016 -

Oak Lawn Toyota responded

Hello Daj, thank you for reaching out to us by providing a review of your experience with our OLT service department. We're reaching out to you to see if there's anything we can do to gain your confidence and trust in us in the future. Thank you for any feedback you can provide us.

February 08, 2016

Great experience Scott was helpful, low pressure, and reasonable. He helped us weigh pros and cons of the Rav4 and Rav4 hybrid but also gave us plenty of space to disc More

by AnneW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hill
Mar 23, 2016 -

Oak Lawn Toyota responded

Thank you for sharing your experience with Dealerrater users. We're honored by your review and we welcome you into the OLT family with open arms. We believe that customers enter our family when they purchase from us and it's our job to make sure you're happy at all times and we're thrilled that Scott delivered on that crucial principle. Congratulations on your new Rav4! Happy & safe driving.

January 26, 2016

Exceeded My Expectation The morning before going to Oak Lawn Toyota I was really nervous because I am a woman who knows very little about cars and because I'd never financed More

by naturallydommi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Victoria Hampton
Mar 23, 2016 -

Oak Lawn Toyota responded

Congratulations on the purchase of your '06 Toyota! Were honored to have you in our Oak Lawn Toyota family and we thank you for sharing your experience with Dealerrater users. We believe that all our customers must be treated with respect and honesty and we're thrilled to read that Bob, Jason, and Victoria delivered on that principle. We hope you're enjoying your vehicle! Happy & safe driving.

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