Oak Lawn Toyota

I purchased a Corolla back in 2001 from Oak Lawn but my experience on 12/26/13 was the best ever!! Bob Spee was absolutely wonderful. I started my process online with an application. Bob and I spoke on the experience on 12/26/13 was the best ever!! Bob Spee was absolutely wonderful. I started my process online with an application. Bob and I spoke on the phone and he called me back once I was approved. All I can say is if any one wants to experience true customer service please go see Bob. He truly does love what he does and will take his time to share his knowledge. Bob was genuinely interested in providing me and my family with an experience of a lifetime and boy did he! Bob made my experience a smooth one. He wanted me to know that any need I have come to him first. Then he took me to Dave - once again another great experience! Bob even set up my iPhone as he showed me some of the great features to my new car. The very next day I got a call from Bob checking to see how we were enjoying our new car. OMG! This dealership really cares about their customers. Thank you Bob Spee and the entire Oak Lawn Toyota team!! More

I have purchased cars from Oak Lawn Toyota and have had excellent service from the sales department and especially from the service department. They usually finish the service very close to the time that i excellent service from the sales department and especially from the service department. They usually finish the service very close to the time that is estimated and the service techs are very personable. No one enjoys having to visit a service department but at Oak Lawn Toyota they make it easy. More

I purchased a 2014 FJ Cruiser on 12/14/2013 and was pleased with my sales rep Frank, his manager Steve and Dave in finance. Dave gave me a great rate without insulting me on the first round. Before tha pleased with my sales rep Frank, his manager Steve and Dave in finance. Dave gave me a great rate without insulting me on the first round. Before that Steve took the number Frank and I worked up and instead of playing games agreed to the reasonable number. I have purchased 30 new cars over the years and this is the first time the dealer did not come across like a used car sales lot. Even the guy that detailed my car took his time and seemed to care. I asked that no bumper sticker be added to the car and it was not. I asked to have the window sticker removed with out damage and it was. I asked that no front plate be messed with as I live in Indiana and it was not. I asked that the temp license not touch my rear window heating elements and they listened. Yep, they did me right and were professional. NOTE: Of all the folks on downstream trying to get you business using the Consumer Report tools Oak Lawn was the only one that responded to my specific questions on inventory. ALL the others failed and wasted my time. More

I am giving this rating for anyone out there who I am giving this rating for anyone out there who "dreads" the car buying pressure when you purchase a vehicle. My wife and I went to several deal I am giving this rating for anyone out there who "dreads" the car buying pressure when you purchase a vehicle. My wife and I went to several dealerships looking for an SUV. I was extremely impressed with the service my wife and I received from Marc Girlich, Rob Halderson and Marty Maggio at Toyoto Oak Lawn. In all of our years of purchasing vehicles, we have never had a smoother and friendlier experience. These men could not have made our car buying experience any better. From the time we walked into Oak Lawn Toyota there was never any "pressure" to buy, only great information and interest in what we wanted for our family's needs. I would highly recommend Marc Girlich and Rob Halderson at Oak Lawn Toyota to anyone looking for an enjoyable car buying experience. More

Rob Halderson at Oak Lawn Toyota made my car buying experience THE BEST car-buying experience I have ever had. In a matter of a few emails and few hours at the dealership I was able to buy a car with experience THE BEST car-buying experience I have ever had. In a matter of a few emails and few hours at the dealership I was able to buy a car with all of the amenities that I wanted and get a great deal. For the first time I didn't feel ripped off and frustrated when I left the dealership. Rob kept the whole experience low pressure and took his time to explain every aspect of the car. I would highly recommend buying a car from Rob at Oak Lawn Toyota to my friends and family and will be back when I need my next car. Great guy! THANK YOU ROB! More

Our experience at first was a little rocky. Our salesman (Rodriguez) was a very rude and short with us, opposite of what you expect from a salesman. They usually kill you with kindness. I was very close to (Rodriguez) was a very rude and short with us, opposite of what you expect from a salesman. They usually kill you with kindness. I was very close to leaving but I really wanted the car we were looking at. I felt uncomfortable and unwelcome the whole time I was in the sales room. It seemed as though we were a pain for trying to negotiate a price (doesn't everyone do that on a used car?) and really we were only asking for $600 off.. not HUGE numbers. He pretended to be on our side but was not genuine. When we finally worked out a deal we were sent over to finance. Now that was fun!! Dave Capelle was so helpful and fun to work with. He really cares about his clients and can sure make an hour of paperwork fly by! That was a blast, he should be a sales man!! Frank Contreras walked us out and sent us on our way, he was very kind and helpful as well. I feel as though my negative review reflects solely on our initial encounter with Lou Rodriguez, had Frank been our man from the start I feel I would have given 5's across the board. Overall, I am very happy with my car, the quality of it, and the price. Just must say, I am happy the process is over. More

I have been purchasing vehicles from Oak Lawn Toyota for over 25 years, and in all of that time they have remained an honest, friendly dealership that has an integrity that is hard to find these days. I al over 25 years, and in all of that time they have remained an honest, friendly dealership that has an integrity that is hard to find these days. I always receive the lowest price and highest service from Oak Lawn Toyota and it feels like family whenever I go back. I purchased a 2014 Corolla yesterday and the new body style, engine and interior are incredible, I cannot express how impressed I am with the improvements but I can say that I love driving it. Every step of the Oak Lawn Toyota experience is smooth, quick and without pressure. I was trading in my 2008 Corolla and was given a great price on the spot, very straight forward and easy. Jason Stoit worked with me explaining each trim line of the new Corolla and walked me around to show me the differences. My new Corolla has keyless push button start, navigation, blue tooth, leather heated seats, touch screen with radio, apps & more, and Jason spent so much time explaining each feature, showing me how to connect my iphone for hands free calling and how to play all of my itunes music in the car, and so much more, and this was after the sale was final, yet I never felt rushed or hurried, Jason seemed truly concerned that I know all of the great new functions in my new Corolla. Getting financing at Oak Lawn was a breeze and their rates are always competitive. I should mention that during this transaction at least 3 different employees came out to say hello and ask how I was when they heard I was back purchasing another car, and this included the owner Ronnie Colosimo who is such a class act, not only as the owner but through all of his charity work over the years. Every person that works at Oak Lawn Toyota knows that Ronnie has spent decades working with the underprivileged and has been extremely generous with his time and money. There are a lot of car dealers out there, and most people stress out over the thought of having to buy a car and deal with the salespeople, no one wants to feel like they were ripped off or taken advantage of, so do yourself a favor, skip the stress and visit Oak Lawn Toyota. More

We purchased a new car yesterday with Bob's assistance. He was outstanding. The experience was a pleasure from beginning to end. Bob helped us decide between 2 Toyota Avalon models. His observa assistance. He was outstanding. The experience was a pleasure from beginning to end. Bob helped us decide between 2 Toyota Avalon models. His observations about the cars were spot on. He listened to what we wanted and was upfront and honest on everything. Bob was also very helpful in showing us all of the features of the new car, even pairing my cell phone with the car's communication system. I am so glad we went to Oak Lawn. More

I visited the shop 3 times to make my discussion. I was trying to choose between a Sonata and the Camry. Nick's customer service, knowledge, and no hassle attitude as well as the Camry itself lead to my pu trying to choose between a Sonata and the Camry. Nick's customer service, knowledge, and no hassle attitude as well as the Camry itself lead to my purchase. Steve Hertogs was also very easy to work with. More

We purchased a Corolla many years ago from Oak Lawn Toyota and when it was time for another we knew we had to go back to this dealer. As we were pulling into the lot our son looked out the window @ th Toyota and when it was time for another we knew we had to go back to this dealer. As we were pulling into the lot our son looked out the window @ the Oak Lawn Toyota sign and simply said what we felt , " you guys are going back home here " . Entering the building we felt just that, warm friendly staff made a what can be a stressful car buying experience .AWESOME ! I would recommend this dealer for anyone considering purchasing a Toyota . THANK YOU GUYS !!!! More