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Oak Lawn Toyota
Oak Lawn, IL
3,285 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here.
We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,285 reviews
January 10, 2013
Sales person Steve Hill was very kind and also knowledgeable about the vehicle I purchased. I certainly would recommend this Toyota dealer to anyone interested in buying a reliable car and being h knowledgeable about the vehicle I purchased. I certainly would recommend this Toyota dealer to anyone interested in buying a reliable car and being helped by very courteous people. More
by Cenaida1H
Employees Worked With
Steve Hill
January 02, 2013
I bought an 2007 Certified Carmy from here 2 years ago that the owner of OakLawn Toyota brother was driving for five months and it's been a problem ever since. I had to bring my car back after two weeks. that the owner of OakLawn Toyota brother was driving for five months and it's been a problem ever since. I had to bring my car back after two weeks. I took the car back because my brake was making noise. They told me it was just brake dust. I had to bring it back two more time intell they replace my brakes because by that time I had no more brake pads. A month after I bought the Carmy I found out it had an oil problem it was burning a quart of oil every week. Toyota made me bring it back every week for 8 months in tell they replaced the top end of my engine, but that still didn't fix my problem. All Toyota tells me it's normal for new cars to burn oil. In two years of me owning this car it's been back over 40 different times. My seat belts been replace and still not work right, my radio been replaced, my driver side wheel bearing been replace, and the list goes on, the last thing going on with my car is the last two month my car be driving very ruff, no power, miss firing, and check engine lights been going on. I've took it back three to four times to oak lawn Toyota and they still haven't fixed it. Last Monday 12/31/12 I was in there the service manager told my they dont leave unsafe car on the road but my car been acting up for two months and they haven't done anything. After all the problems I had with my car I decide I want to get a new car, so I talk to gm at oak lawn Toyota to see what the could do for me since they know how much problems this car has and that they sold me this car. They told my they would not buy the car back, or do anything to help beside keep bring to back to service. Then I asked him how is that the owner of dealership brother drove this car for five months and it want threw 160 point check but right after i bought it has all these problems and he couldn't answer my question. I still can't believe how I has treated from here. More
by Cal Mae
Employees Worked With
Gm bob and service manager Al
December 27, 2012
I recently purchased my third car since 2007 at OL Toyota. Dave was very helpful and his knowledge of the vehicle was off the charts. He had an answer for every question I had gave me information th Toyota. Dave was very helpful and his knowledge of the vehicle was off the charts. He had an answer for every question I had gave me information that really helped. He was polite and courteous and it was a pleasure talking with him. I would recomend looking him up if you are in the market for a new car. More
by manastasia
June 25, 2012
My wife and I purchased a 2012 Prius at Oak Lawn Toyota earlier this month. We specifically sought out this dealership due to their positive Yelp reviews and were met with exactly the kind of service we ex earlier this month. We specifically sought out this dealership due to their positive Yelp reviews and were met with exactly the kind of service we expected. David took us for a test drive, then helped us locate and purchase the exact vehicle we wanted at an extraordinarily competitive price. The positive experience didn't end with closing the sale either, as the finance folks were excellent and low-pressure. None of the typical car dealership shenanigans at this place whatsoever. I'd never buy a Toyota anywhere else. More
by jgolden3
Employees Worked With
2
June 06, 2012
Rob Halderson was a pleasure to work with. His Rob Halderson was a pleasure to work with. His friendliness and professionalism were truly appreciated. We would highly recommend this dealership Rob Halderson was a pleasure to work with. His friendliness and professionalism were truly appreciated. We would highly recommend this dealership and Rob to family and friends. The process from test drive to delivery was handled wonderfully by ALL those involved, not just Rob. We never felt rushed or pressured as you often hear about other dealerships. We never had to go back and forth between Rob and his manager, he just gave us the best deal possible from the beginning which is all a customer truly wants. Thanks for a smooth transaction! Oh,and by the way, we LOVE our Avalon! More
by stevemaggio
Employees Worked With
Rob Halderson
June 05, 2012
Replaced a cabin filter on wifes canary..charged he 50.00 for the same filter I replaced 2 weeks prior.I called to complain girl said a manager would call back..never did for the same filter I replaced 2 weeks prior.I called to complain girl said a manager would call back..never did More
by et60629
Employees Worked With
unknown
May 30, 2012
Our salesperson, Mr. Bob Spee, was very thorough in his explanation of the car and very informative as to how to operate a Prius as efficiently as possible. The whole sales experience was enjoyable and qu explanation of the car and very informative as to how to operate a Prius as efficiently as possible. The whole sales experience was enjoyable and quite unique from auto purchases I have made in the past. More
by srh7619
Employees Worked With
May 06, 2012
Jim Johnston Great experience today at Oak Lawn Toyota. Jim Johnston Great experience today at Oak Lawn Toyota. Steve Hill, Mark Girlich, John Carnivele, and Dave Capelle worked as a team to provide Jackie Jim Johnston Great experience today at Oak Lawn Toyota. Steve Hill, Mark Girlich, John Carnivele, and Dave Capelle worked as a team to provide Jackie and I with an enjoyable and stress-free buying experience. Normally I wouldn't travel four hours to look at or purchase a vehicle but I'm glad I made the exception today. I highly recommend OLT to anyone in the market for a new or certified used Toyota. More
by Jahmsee79
April 11, 2012
Great experience with Oak Lawn Toyota. Lou was a great salesperson and very nice, helpful and patient with me. Lou understood what I wanted and brought out everything I asked for and one model I hadn't c salesperson and very nice, helpful and patient with me. Lou understood what I wanted and brought out everything I asked for and one model I hadn't considered and that is what I bought. It was nice to see the owner, Ronnie, in the showroom on a Saturday. The price was good and the process painless. I would highly recommend Oak Lawn Toyota to anyone. More
by redbaron1
Employees Worked With
Lou Rodriguez
March 08, 2012
Oak Lawn Toyota is a terrific dealership. They are honest, friendly, and do not pressure their customers. In addition, they have a first-rate service department whom we have come to trust over the 20+ honest, friendly, and do not pressure their customers. In addition, they have a first-rate service department whom we have come to trust over the 20+ years we've used their services. We have bought 6 cars from them and would hesitate to buy from anyone else. More
by hvanwyck
Employees Worked With
Steve Barrix, Steve Barrix
