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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews
Call Service Center (708) 435-2205

2,221 Reviews of Oak Lawn Toyota - Service Center

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January 08, 2022

I dropped my car off and everything was completed in a timely and efficient manner. More

by Ericjara44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis always takes care of my car and make sure it is done correctly
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Jan 08, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

January 08, 2022

They were good understanding and they helped me out I will be using this dealership for now on Thank you guys and happy New Year's More

by MRwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2022 -

Oak Lawn Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota. We look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

January 08, 2022

Keeps us informed, gives great service and gives us the best deals on services, people are the friendliest too More

by Maryshivers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
Report | Print
Jan 09, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, Mary. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

January 08, 2022

Friendly staff, great service….listened to my concerns and time schedule. Have been a customer since 1984 More

by spee11701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
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Jan 08, 2022 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

January 07, 2022

Very prompt and courteous when attending to customers . I’m highly impressed by their customer service. More

by DAMI_GENtlesoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

January 07, 2022

Prompt and polite and excellent service! I always bring my car here for service. Thanks More

by mtgporky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Juan and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

January 06, 2022

the customer service is very good and thanks to the people of toyota for the good work done on my highlander More

by Getulio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your great experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

January 06, 2022

Thanks so much for the attention to detail. Joe was great and did a great job. More

by Omar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, Omar. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

January 05, 2022

Had to bring vehicle back a the next day for the same problem. Wasting my time. More

by jam2496
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Schnur
Report | Print
Jan 22, 2022 -

Oak Lawn Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Juan Vazquez, Service Manager

January 05, 2022

My salesman John Beris always goes above and beyond for my service needs and sales. More

by Btuno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with John and our team here at Oak Lawn Toyota. Juan Vazquez, Service Manager

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