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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews
Call Service Center (708) 435-2205

2,221 Reviews of Oak Lawn Toyota - Service Center

Sort by
December 08, 2021

Great service as usual. Everyone is professional and makes sure everything is taken care of properly More

by p.mcgrath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier, Daniel Schnur
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Dec 09, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

December 08, 2021

Very professional-extremely friendly. Went thru all things that need to be fixed on my 2012 van. Very timely on work also took the car and full day early. Made it affordable-when telling them of our ha More

by Clouvar8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

December 07, 2021

I’ve been buying cars at Oaklawn Toyota for almost 40 years. The service and courtesy of everyone there is outstanding. More

by jjf4650oln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

December 07, 2021

The oil change took longer then I expected but overall the service was good Thanks More

by LOLITAFULLER63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2021 -

Oak Lawn Toyota responded

Lolita, Thanks for sharing your thoughts about your experience working with Keith here at Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

December 07, 2021

Juan was Very customer friendly and honest with mechanical work needed for vehicle. Service was also prompt and reasonable. More

by dachaelaprese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to leave us a five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

December 06, 2021

Very good. Suggest other things that need to be done but very costly at the dealer. But, they offer good guidance. More

by katmora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
Other Employees : Not sure. Pictures too small
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Dec 06, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

December 06, 2021

I think they’re honest people, that’s all I need to say about Oak Lawn Toyota More

by riosgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Frank had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

December 06, 2021

Bad customer service I will never go back there worst experience I’ve ever had More

by Saleh 92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Schnur
Report | Print
Dec 23, 2021 -

Oak Lawn Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Juan Vazquez, Service Manager

December 05, 2021

Best sales and service dealership around. Been going there over 30 years. Keep up the great work. More

by PELS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Colosimo Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich
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Dec 06, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

December 03, 2021

Great service! Bought new tires and were installed and done by promised time. Great job More

by Jdugs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Report | Print
Dec 05, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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