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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews
Call Service Center (708) 435-2205

2,221 Reviews of Oak Lawn Toyota - Service Center

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October 21, 2021

Sal and the techs were excellent and honest as usual We will continue to use Oak Lawn Toyota service forever More

by shmcginn10458
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sal and our team met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

October 20, 2021

Appointment made in advance. Work completed as requested, but two hours for a tire rotation and oil change? More

by gu1nness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2021 -

Oak Lawn Toyota responded

Thank you so much for your honest feedback! We are so glad that we had the opportunity to work with you, and while we are glad that you found your experience with us to be a positive one at Oak Lawn Toyota, we do apologize for the long wait. Please don't hesitate to reach out if you need anything else, we look forward to serving you again. Juan Vazquez, Service Manager

October 20, 2021

This was the first time I watch the mechanics work on my car since I been going to Oaklawn for the last 15 years. WOW they really do a great job. Maybe this is why I never had to bring it back for the same More

by Edd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
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Oct 20, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

October 20, 2021

Excellent service. Very polite and helpful. Shared helpful knowledge about my car per their experiences with the same model. This was my first visit to this new dealership. I was worried because my la More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy that moves the car around the lot was super nice too. , Daniel Schnur
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Oct 20, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department, Kyle! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

October 20, 2021

Very professional and polite; kept me informed about the progress and cost, also very knowledgeable. More

by ketchumc113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

October 19, 2021

Staff courteous from the point of driving in to the time of leaving. Every single person!!! More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
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Oct 19, 2021 -

Oak Lawn Toyota responded

Shelia, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

October 19, 2021

Oak Lawn Toyota dealership is a place that gives excellent service to its customers. I would and have recommended this dealership. More

by LADYJM28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barrix
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Oct 20, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

October 19, 2021

They where swift honest and and have addressed all the issues promptly and got us the vechile back quickly. More

by SNACKABELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

October 18, 2021

I keep returning to this dealership for satisfactory service, year after year after year. Thank you! More

by smith.bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2021 -

Oak Lawn Toyota responded

It's great to hear that we are always able to help you out, Bonnie. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

October 17, 2021

excellent service very courteous always very happy service dept. been coming here since i got the car in 2008 More

by JBOJANGLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

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