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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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May 20, 2021

Friendly atmosphere, very pleasant and accommodating service Dept, good customer relations.. I only have oil change . So I cannot rate other Departmen except cashier and service dept. I m happy with the More

by Fely Escaner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

May 20, 2021

I had a checkup gor my vehicle which went very well. They were courteous and prompt. I will be taking my vehicle there again. Job well done! More

by Mama Urs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Juan Vazquez, Service Manager

May 20, 2021

You guys rockReal good service I will recommend this You guys rock Real good service I will recommend this place to everyone that has a Toyota and even if they are just looking for service More

by jesusoliva123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

May 19, 2021

Excellent job in a short period of time! Hats off to great customer service skills to Sal. Appreciate your time and effort in explaining things to the customers! Continue doing a awesome job! More

by latriecemurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team, Latriece! We're glad to hear that Sal delivered such a great experience in a timely manner! Juan Vazquez, Service Manager

May 19, 2021

I’ve always had a good experience at Oak Lawn Toyota’s service staff. They are the only shop that I trust to service my 4RUNNER. More

by novakstrio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
May 19, 2021 -

Oak Lawn Toyota responded

Thank you for leaving us a review! We are very happy to have provided you with such a positive experience, and honored that you trust us with your 4Runner. We sincerely value your business and look forward to your next visit! Juan Vazquez, Service Manager

May 19, 2021

In and out promptly! I love my 2019 RAV4 hybrid limited. But they got to do something about the gas tank problem. It says empty and will only take 8 gallons on fill up, leaving 6.5 gallons still in tank C More

by CHM9651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Oak Lawn Toyota responded

Thank you for your review! We're so pleased that you love your RAV4 and our speedy service, and we'll contact you ASAP when the big fix arrives. Let us know if there's anything else we can do for you in the meantime! Juan Vazquez, Service Manager

May 19, 2021

Thank you Oak Lawn Toyota for all your personal and professional care! My Toyota Highlander is my all time fav car in my 40+ years ever! More

by KimberlyAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich
May 19, 2021 -

Oak Lawn Toyota responded

Hello, Kimberly! Thank you for your business and review. We're thrilled you love your Highlander, and we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

May 19, 2021

Very helpful and explained all issues found wrong with my vehicle. Also explained importance of all issues detected during inspection of my vehicle. Pleasant experience More

by agarcia4life
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Oak Lawn Toyota responded

Thank you so much for leaving us a review! We're glad you enjoyed working with us, and we look forward to helping you with any questions or future vehicle needs. All of us here at Oak Lawn Toyota appreciate your business! Juan Vazquez, Service Manager

May 16, 2021

I came in for an oil change and definitely did not have to wait very long. My wait time was 30 minutes. Good service today. More

by SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
May 17, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you with your oil change. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

May 15, 2021

Always top notch service, would not bring my car anywhere else! Great service, knowledgeable and always informed with updates and price of repair. Kudos Oak Lawn Toyota! More

by THERESEFREEMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
May 17, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

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