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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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May 12, 2020

The experience here is exceptional. I will only come to oak lawn for service. Very honest service guys. Gets straight to the point without selling you nonsense. Fast service and easy to talk to. More

by Carlton
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Oak Lawn Toyota responded

Thank you, Carlton, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vasques, Service Manager

May 08, 2020

I love the way the service personnel talks to me with details and understanding for what I need to do for my vehicle,even I can’t wait to bring my Toyota Sequoia for them for inspection More

by Abdulmumin
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vasques, Service Manager

May 08, 2020

They are simply and honestly the best!The service is They are simply and honestly the best! The service is quick and they people are friendly. They are always willing to help. That's the end. More

by PACKERGARY
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beris, Mike Henery
May 10, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vasques, Service Manager

May 08, 2020

Good service , timing and dealing, less waiting , schedule same day , honesty in parts , I like Toyota too much , my favorite car and drive it with confidence. More

by PROFESSORNADER
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vasques, Service Manager

May 06, 2020

Overall service was completed quickly. Only thing i was not satisfied with. Car was not sanitized. Which you have posted in the service area. I More

by Ms.catrinajones67
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Oak Lawn Toyota responded

Hi Catrina, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if there's anything else we can do, please don't hesitate to let us know. We hope to see you again soon at Oak Lawn Toyota! Juan Vasques, Service Manager

May 05, 2020

CAR PROBLEMS KEPT ME INFORMED ON PROBLEM BEFORE FIXING SAME DID OUTSTANDING WORK ON MY TOYOTA RAV4 . LET ME KNOW WHAT THE COST AND WHAT WAS WRONG WITH MINE C AR. WOULD RECOMMEND TAKES CARE OF CUSTOMER More

by popseight8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vasques, Service Manager

May 02, 2020

Oak Lawn has been the only dealership to service my vehicle since I bought it in 2006. The service department has always addressed my concerns and keeps my vehicle in top running condition. More

by ultra.1982
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Makselan
May 03, 2020 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vasques, Service Manager

May 02, 2020

The service center is one of the best I've ever encountered. Joe was patient and took the time to explain to me everything I needed to know about what was going with my car. I was updated regularl More

by stephanie.k.vazquez
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2020 -

Oak Lawn Toyota responded

Stephanie, We are very happy to hear that Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vasques, Service Manager

April 25, 2020

The service was fast and courteous but wish I’d been given the choice to FIX my flat tire instead of BUYING a new tire More

by ladyxoc
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2020 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vasques, Service Manager

April 25, 2020

Service manager was professional and attentive. He kept me informed. However, I was shocked by the price of rear door shocks: $403 each. Too much. More

by RJVENCKUS
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Juan Vasques, Service Manager

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