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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews
Call Service Center (708) 435-2205

2,221 Reviews of Oak Lawn Toyota - Service Center

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April 19, 2023

He was very helpful and answered all my questions. He went above and beyond and kept me updated thru out the process More

by Danielle_brad@yahoo.com
Recommend Dealer
Yes
Employees Worked With
I know he's the guy in service in the left corner with the glasses, sorry I forgot his name
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Apr 19, 2023 -

Oak Lawn Toyota responded

Danielle, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

April 18, 2023

Considerate timely service. As I sat waiting for my car I noticed how the staffing professional interacted d with others waiting for service. More

by hutchinsonjuanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

April 16, 2023

Service was fast. They communicated well. Everyone was very friendly. Just wish they had a car wash on site lol More

by yihan80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kelly
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Apr 17, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

April 14, 2023

Great experience with parts and service staff! Helpful, courteous, time efficient, knowledgeable and kind. Highly recommended! More

by Micky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travois Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2023 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

April 14, 2023

Honest people to do business with. They don’t charge you $1000 for a $100 job. You can depend on their trained techs to take care of both preventive, and problem work. More

by mabbatemarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2023 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

April 13, 2023

They were prompt and customer service was very nice. The cashier was a very nice person More

by Lilha42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
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Apr 14, 2023 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

April 13, 2023

My service advisor was great. The rest of the employees seem upset or worried about something. Which gave an atmosphere of unfriendliness and uncomfortable. More

by twinzinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

April 13, 2023

Courteous service. Kept me informed as work was done. Pleasant waiting room. That's all! Thank you. More

by LINDASARRACINO
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Cassello
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Apr 14, 2023 -

Oak Lawn Toyota responded

Linda, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

April 13, 2023

Great Team at Oaklawn location. .Kept me updated on Service for my Toyota Prius..Thank you.. More

by CHAMPIONS1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Kelly
Report | Print
Apr 14, 2023 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

April 13, 2023

quick service quick service from advisor and tech staff for unscheduled service issue tire repair More

by jerryscholl
Recommend Dealer
Yes
Employees Worked With
Joe in Service
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Apr 14, 2023 -

Oak Lawn Toyota responded

Jerry, Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

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