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Ken Bickness
Ken Bickness at Oak Lawn Toyota
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Ken Bickness

Toyota Master Technician

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.8
41 Reviews
4.8

41 Reviews

Write a Review

41 Reviews of Ken Bickness

April 08, 2024

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Employee Rating

I was very satisfied with the wait time, how I was explained to regarding the problem with my car, and what my next step should be. Now I need to follow up with repair More

by pmitchell89
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Cassello, Vickie Benson

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Apr 08, 2024

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

March 15, 2024

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Employee Rating

Dealership was very professional, communicated well, and an overall good job on our blue Prius.. More

by senntj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Cassello, Vickie Benson, Oscar Garibaldi, JJ Juarez, Juan Hernandez, Amir Mims

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Mar 17, 2024

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

January 15, 2024

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Employee Rating

Fast efficient and very helpful in explaining what needs to be done and what else needs to be checked out More

by nikkijane44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee, Manny Thnaibat, Nick Taiym, Joseph Cassello, Cesar Quiroz, Vickie Benson, Jose Brito , Edwin Cotto, Vito Dinella

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Jan 16, 2024

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 28, 2023

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Employee Rating

The Service Advisor was very knowledgeable and gave us a good deal. The advisor and the Techs were super polite and quick. I will be back in future if my cars need attention. Denny K. More

by DJKKAK6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 29, 2023

Oak Lawn Toyota responded

Thank you for the kind words for our service department, Denny! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

October 09, 2023

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Employee Rating

The entire service department is amazing, they were friendly, respectful and helpful. A great experience all around! More

by ochoa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 09, 2023

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

August 20, 2023

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Employee Rating

They did amazing job checking out my car is good to go road Toyota 🇺🇸 let get it More

by diasangel80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Nash, Sal Gaeta, Joseph Cassello, Vickie Benson, Jose Brito, Oscar Garibaldi, Marco Fernandez, Juan Hernandez , Carlos Osuch

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Aug 20, 2023

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

August 07, 2023

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Employee Rating

Excellent service and knowledgeable people who look out for their customers and not be pushy in selecting work to be done. More

by rlfranklin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Carnivele, Frank Nash, Joseph Cassello, Rob Styger, Ed Nilles, Rick Miller, Travois Powers

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Aug 09, 2023

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

July 30, 2023

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Employee Rating

I had my car in Orland Park dealership they never fixed the problem. Went into Oak Lawn Dealership explained what was happening left my car with them. My car is running great and dependable again. The serv More

by Tdegnan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler

Helpful
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Jul 31, 2023

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

June 06, 2023

Dealership Rating
Employee Rating

Excellent service, friendly staff, Quality work, air conditioner, went out the staff and the service department, inspect it vehicle and found that it was a shortage and they replaced it and I was thankf More

by qesq23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta, Joseph Cassello, Vickie Benson, Jose Brito, Oscar Garibaldi, JJ Juarez, Rick Miller, Marco Fernandez, Juan Hernandez

Helpful
Report | Print
Jun 07, 2023

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

May 27, 2023

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Employee Rating

Great communication about the status of my Toyota Camry. Took care of the issue quickly. More

by Bdbufford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 29, 2023

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

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