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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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September 13, 2022

I recently had A computer diagnostic test done by OakLawn Toyota . Service Center and Service Advisors where very helpful . More

by Arnie Alanis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McShane , Carlos Osuch
Sep 13, 2022 -

Arnie Alanis responded

Great Service very friendly and helpful.

September 12, 2022

The staff were nice. Lauren in office was absolutely great. She kept going back and forth to me and mechanic about all updates on my vehicle. She was all over the place h More

by Crystalg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Boutos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, Crystal, and for taking the time to leave us this wonderful feedback. I'm glad to hear that our team was able to help. Please don't hesitate to reach out if you need any further assistance! Juan Vazquez, Service Manager

September 12, 2022

Dropped off vehicle for an oil change. Service was quick. All members were professional. Pricing was fair. More

by joesol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No sure
Sep 12, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

September 11, 2022

They inspection are so helpful ,they do a great job on my car and my van.great service. More

by millycast13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 11, 2022

Great customer service with friendly employees and competitive pricing. We have been buying cars here for years… ask for Vito or Steve they are the best! More

by Nnitti1290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Burba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Stygar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Dinella, Erica Ortiz
Sep 12, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

September 09, 2022

The young lady who took care of me from start to finish did a really great job, she told me straight with no BS great customer service More

by Rjames8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t recall her name
Sep 09, 2022 -

Rjames8 responded

Ok

September 05, 2022

Frank kept me updated and the wait time was reasonable for what was completed, which included a recall I had forgot about. More

by Snuffy5458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

September 04, 2022

I came it with a problem- my front right speaker is not picking up my Bluetooth when I use my phone. The volume is very low and there is a buzzing sound. The service department did not help me. They up More

by shelleyad
Recommend Dealer
Yes
Employees Worked With
I don’t know
Sep 05, 2022 -

Oak Lawn Toyota responded

Shelley, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

September 04, 2022

My receipt stated, I requested the service. Juan Vazquez did by way of letters sent to me. I was told 30000 miles for that service when I came in July for oil change and tires rotated. I to More

by MARYREAGAN123
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Oak Lawn Toyota responded

Mary, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Juan Vazquez, Service Manager

September 03, 2022

Oak Lawn Toyota is the only place I bring my car for service - Keith in the Service Dept is very knowledgeable regarding this whole process! More

by cmnorvil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Keith met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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