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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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July 23, 2022

I am very disappointed in the service I received there. I am a loyal customer and am highly disappointed in my experience there. It seems that your company is trying to charge me again for a service that More

by seanyevette1966
Recommend Dealer
No
Employees Worked With
Joseph Cassello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2022 -

seanyevette1966 responded

Very disappointed

July 23, 2022

Frank Nash was very helpful and kind. The service was fast and efficient. I had to ask for the next service sticker on my window as it wasn’t there after my service was complete. Other th More

by ibarra_jose17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

July 22, 2022

Best service every time , waiting area always clean, friendly personnel, very well organized , I’m always happy to go there More

by enrique.gaitanr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

July 22, 2022

We trust Oak Lawn Toyota to do the needed repairs properly and at the best cost. More

by tgrula
Recommend Dealer
Yes
Employees Worked With
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

July 22, 2022

Been coming here for years. Also impressed with your Covid precautions . Appointments are spread out. Staff explained problem . More

by fjvincent281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

July 21, 2022

I like the costumer service,they're friendly. They make you feel welcome. I like it a lot. More

by villegasherminia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
Jul 22, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

July 20, 2022

I got good deal and operate with the your people and accurate appointments and thank you for fix my recall in air bag More

by mobaraq mobaraq
Customer Service
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Vickie was able to help, and we hope to see you again! Juan Vazquez, Service Manager

Jul 20, 2022 -

mobaraq mobaraq responded

Thanks

July 20, 2022

Always professional and give me good service and I ever wait very long appointment are on time when I get there More

by vdlove114
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. Sal and our team appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

July 19, 2022

Frank is always informative, straightforward and authentic ! It’s Always a pleasure to interact with him. The service was quick and efficient. As quick as the “oil change specialist”! The service ha More

by M. chandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

July 18, 2022

All staff at Toyota were very cordial and prompt in terms of let me know what needed to be done to my car. More

by rcburton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! Frank and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

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