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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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July 13, 2022

Very responsive, and efficient. They communicated options in my best interest. The work on my car was done efficiently. More

by edward_pry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Oak Lawn Toyota responded

Edward, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

July 13, 2022

Always good service, communication, and friendly staff. A nice dealership who takes care of its customers. More

by One
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jul 13, 2022 -

Oak Lawn Toyota responded

Thank you! Joseph and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

July 12, 2022

very professional and efficient had scheduled appointment was done well have been going to them for years More

by michellegema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Oak Lawn Toyota responded

Michelle, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

July 12, 2022

The service was explained and the time to wait was good. I had no cost. More

by hargroveantonier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! Joseph and our team sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

July 11, 2022

Service with a smile. Car was taken care of without an appointment. No problems but I could use some coupons More

by conniethorps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

Jul 11, 2022 -

conniethorps responded

Can you guys get some coupons to help customers pay a little less?

July 10, 2022

The service was quick and efficient. The staff was super friendly. I never have problems with my maintenance check ups. More

by Marcelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
Jul 10, 2022 -

Oak Lawn Toyota responded

Marcelo, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

July 09, 2022

Able to take care of the replacement of my headlight that I discovered was out, as well as cod an oil change. I didn’t have to wait for a scheduled appointment. More

by z.gordonsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

z.gordonsmith responded

Thanks!

July 08, 2022

Take care of my needs in a feasible time, not always excited about the price More

by f_suttondl1
Recommend Dealer
Yes
Employees Worked With
Other Employees : Actually don't know the employee names
Jul 10, 2022 -

Oak Lawn Toyota responded

Thank you! Frank and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

July 08, 2022

Excellent service! The staff was very professional, The vehicle was completed as promised. The waiting room was small but comfortable. More

by WEMEBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

July 08, 2022

I have always had great experiences while there. I am on my fifth vehicle with them More

by nataleenv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norm Nemanich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2022 -

Oak Lawn Toyota responded

Nataleen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota for the 5th time! We appreciate you being a loyal customer and look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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