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Oakbrook Toyota In Westmont
Westmont, IL
2,150 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better.
We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,150 reviews
July 07, 2019
My wife is VERY happy!! My wife just bought her 3rd Toyota Corolla in 6 years! She has been thrilled with the salespeople at Oakbrook Toyota while shopping, through purchase! My wife just bought her 3rd Toyota Corolla in 6 years! She has been thrilled with the salespeople at Oakbrook Toyota while shopping, through purchase! She also likes the honest service team and the quality service. Oakbrook Toyota is her dealership of choice! More
by Hubby
Employees Worked With
Other Employees :
Aurelio, salesperson and Brian, for Paint Protection
July 07, 2019
Found My Dream Car!!! My shopping/purchase and financing experience was smooth as glass!! My salesman at Oakbrook Toyota was the most perfect salesperson I could have hoped My shopping/purchase and financing experience was smooth as glass!! My salesman at Oakbrook Toyota was the most perfect salesperson I could have hoped for!! I came in to just look! While Aurelio was NOT pushy at all, we walked the whole car lot and all of a sudden I found my Dream Car!! Perfect color and perfect accessory package! The negotiation was painless, and the financing was a breeze! Greg found the best rate for us! More
by Happy Wife
Employees Worked With
Other Employees :
Aurelio, primo salesman! and Brian for the Paint Protection package, Customer Service
July 07, 2019
Check noises I heard noises under the hood and the service person drove it and heard no noises and said to bring back if it starts again I heard noises under the hood and the service person drove it and heard no noises and said to bring back if it starts again More
by Jones, Nancy
Employees Worked With
Service man
July 06, 2019
Good Deals A dealership that will work with and for you to get you the car you want. General Managwr Alex Syed and Sales Specialist Bill Hallom very helpful. A dealership that will work with and for you to get you the car you want. General Managwr Alex Syed and Sales Specialist Bill Hallom very helpful. More
by Lcoomer
Employees Worked With
Customer Service
July 06, 2019
Service Manny was very nice, welcoming even though it was a busy time of the day. Explained what is needed during the visit. Got a discount too. Manny was very nice, welcoming even though it was a busy time of the day. Explained what is needed during the visit. Got a discount too. More
by Allie87
Employees Worked With
Manny
July 06, 2019
Great people I came for a oil change and it was very quick even though it was a day after the holiday I still got out in a timely manner. Great people, very great I came for a oil change and it was very quick even though it was a day after the holiday I still got out in a timely manner. Great people, very great attitudes. More
by Debbie53$
July 05, 2019
Not impressed Understand that this is a busy weekend but the service was poor at best - outside of the initial agent. - was not greeted upon arrival - informa Understand that this is a busy weekend but the service was poor at best - outside of the initial agent. - was not greeted upon arrival - information was not in system - very long wait time for oil change; based upon what I observed seemed to be terribly inefficient process which is surprising for Toyota Way - Cashier was unbothered and dismissive - unless I pressed the issue, I’m convinced my car would have sat for another 15 minutes waiting for the car wash. Other than the gentleman that initially registered my vehicle, seemed like everyone was unbothered and not interested. Hate to think that it had to do anything with my ultimate decision not to purchase a new car - that day; have plans to buy a nee vehicle within the next few months, but while I was there was trying to see if they had a deal. Ultimately I chose to wait - seems like from there my service declined. Hummmmmm More
by Lunderwood
Employees Worked With
Customer Service
July 03, 2019
The Best I will never go anywhere else but Oakbrook Toyota!! The staff is superior and attentive, the service thorough and efficient. This location is the best I will never go anywhere else but Oakbrook Toyota!! The staff is superior and attentive, the service thorough and efficient. This location is the best!! More
by PL
Employees Worked With
Nate McGhee in Service Department
July 03, 2019
Great people and service My advisor was professional and helpful. He explained all issues in detail without pushing me to decide at once. Thank you. I definitely recommend Oak My advisor was professional and helpful. He explained all issues in detail without pushing me to decide at once. Thank you. I definitely recommend Oakbrook Toyota. More
by Zack
Employees Worked With
Allen
July 03, 2019
Oakbrook Toyota Maintenance Dept. Excellent work and communication throughout the servicing of my 1997 Toyota 4 Runner. There was numerous mechanical work I requested that took a coup Excellent work and communication throughout the servicing of my 1997 Toyota 4 Runner. There was numerous mechanical work I requested that took a couple days. Manny was in constant communication providing up dates and photo documentation of the work. Manny is an excellent communicator and the price estimate was spot on. More
by Jp
Employees Worked With
Manny
