Oakes Kia

Capital One referred me to Oaks Kia. When speaking with the representative I requested a sales woman, I got Elise. She was very professional friendly and patient. Then I got to meet Chri When speaking with the representative I requested a sales woman, I got Elise. She was very professional friendly and patient. Then I got to meet Chris a vibrant, personable and well represented a professional Finance man. He spent a lot of time finding me not only the right maintenance program but the best warranty. Any opportunity given to me I will recommend your outfit!! I'm so glad I came to Oaks Kia! More

Charles went over and above to make sure I got the car I came in for. We looked at several before making the final choice. I do not remember the girls name that worked with me on signing the documents, bu came in for. We looked at several before making the final choice. I do not remember the girls name that worked with me on signing the documents, but she was awesome as well. More

We found a top of the line EV9 for $4,000 cheaper than the other local Kia dealerships. The dealership itself is kind of cramped, but the experience was great and the price was awesome. the other local Kia dealerships. The dealership itself is kind of cramped, but the experience was great and the price was awesome. More

I very much enjoy Oaks Kia Dealership. I like there's no pressure to purchase. I like there's no pressure to purchase. More

Dustin was very knowledgeable about the product and made the whole process very simple and streamlined. the whole process very simple and streamlined. More

Great to deal with. Very friendly. Very professional and respectful. Used vehicles were very well reconditioned. Addressed any concerns I had without question. Thank you Very friendly. Very professional and respectful. Used vehicles were very well reconditioned. Addressed any concerns I had without question. Thank you guys. More

Great dealership, quick and easy process, good deals and good customer service. Good job yall. good customer service. Good job yall. More

Very hard to get a hold of. Been waiting on paperwork from them for a month and still haven’t received it. Tried calling multiple times but nobody answers. Been waiting on paperwork from them for a month and still haven’t received it. Tried calling multiple times but nobody answers. More

Did pressure me at all, worked with my bad credit and found a vehicle to get me in. found a vehicle to get me in. More

I came to Oakes Kia based on multiple recommendations from friends and family who have had great experiences here. Stacy was specifically recommended to me, and she truly lived up to the hype—she was fri from friends and family who have had great experiences here. Stacy was specifically recommended to me, and she truly lived up to the hype—she was friendly, helpful, and made the buying process itself smooth and straightforward. However, I did leave the dealership with a few points of frustration. After signing the purchase agreement, I ended up waiting a significant amount of time before being seen by the financing department, which made the process longer than expected. More importantly, the quality of the detailing was disappointing. I was told the car had been detailed earlier that day and would be detailed again before I left. Before the final walkthrough, I pointed out several areas inside the vehicle that were missed, as well as a missing tire stem valve cap. Stacy acknowledged everything and made notes. Even so, when the car was brought back out, none of those areas appeared to have been addressed, and the missing valve cap was still missing. These aren’t major issues, but the level of attention to detail and customer care I received was not what I anticipated after choosing this dealership based on strong recommendations. Overall, it was a solid experience and I am open to giving my business in the future, but I hope the dealership takes this feedback to improve the final steps of their delivery process. More