Oakes Kia

Fantastic experience! Everyone was welcoming, helpful, and made the process simple and comfortable. Truly appreciate the great service. Everyone was welcoming, helpful, and made the process simple and comfortable. Truly appreciate the great service. More

Communication is terrible, Won’t ever buy from here again, I’ll drive to Lawerence I have to. again, I’ll drive to Lawerence I have to. More

Jonah was great to work with and helped us track down the car we wanted. car we wanted. More

Logan was the best! So helpful and kind. He helped me find a beautiful car. You rock Logan. So helpful and kind. He helped me find a beautiful car. You rock Logan. More

Chuck was very attentive and helpful. I appreciated Chuck, Sarah, and Stephanie keeping me up to date on the vehicle shipping process. The price was good and the delivery was timely, even I appreciated Chuck, Sarah, and Stephanie keeping me up to date on the vehicle shipping process. The price was good and the delivery was timely, even though I live in another state. The purchase process was quite easy. More

Dominic was very helpful through the entire process, and was quick to reply when I had a question. As I was purchasing from another state, he was great at sending me videos and photos of the car to make sur was quick to reply when I had a question. As I was purchasing from another state, he was great at sending me videos and photos of the car to make sure it was everything I expected. More

Oakes Kia has been great to work with since I started going there in March 2023. Recently, when my motor went out, Jarrod Bolling contacted Kia a get it replaced. I had to wait a couple of days for a r going there in March 2023. Recently, when my motor went out, Jarrod Bolling contacted Kia a get it replaced. I had to wait a couple of days for a response and Jarrod communicated with me until the decision was made that they would not replace the motor because it was not knocking. Before contacting my extended warranty company, Jarrod requested that the technician do every test on the motor that could be done. He then contacted my extended warranty company. He had to wait for an inspector to get to the shop to look at the motor before it could be approved for replacement. I then had to wait for a decision. In both instances, Jarrod was great at following up with Kia, with the extended warranty company and letting me know what he learned. My car was towed to the shop on January 12 and I got it back January 30. For all of that time Jarrod was in contact with me. There are other instances I could mention where exceptional service was provided, but I think it is evident why I am giving Oakes Kia five stars. It is my opinion that Jarrod went above and beyond his performance as a Service Advisor. I am so happy to have my car back and most of all, I did not have to purchase a new one. For me, that is BIG. Thank you Jarrod and Oakes Kia!! More

Overall good experience with dealership. Only downfall was pushy Finance Manager that told me Kia offers 3 years, 36000 miles B2B warranty - not accurate. I had to tell her no 10 times that Only downfall was pushy Finance Manager that told me Kia offers 3 years, 36000 miles B2B warranty - not accurate. I had to tell her no 10 times that I wasn’t interested in an extended warranty & then she wanted me to explain why. Not professional. More

GET THE WE OWE YOU SENT OVER TO THE BODY SHOP. I have tried to reach out a couple different times but sent in a run around. Maybe this will work. I have tried to reach out a couple different times but sent in a run around. Maybe this will work. More

Disappointed with KIA. EV6 ran fine but could not charge the car. They never found the problem. Traded in and got screwed. EV6 ran fine but could not charge the car. They never found the problem. Traded in and got screwed. More