Oakes Kia

Everything was great. Only thing that wasn't perfect was , I couldn't get in touch with my sales person when we had decided to accept the price. It took a whole day to ge Only thing that wasn't perfect was , I couldn't get in touch with my sales person when we had decided to accept the price. It took a whole day to get a sales person. But we did finally and everything was great. KAREN WAS VERY FRIENDLY AND THOROUGH. GOT THINGS DONE QUICKLY FOR US. SO THANKS KAREN! More

I came to the dealership already with a car in mind. I planned to pay whatever that was needed for the down payment on the car wanted but due to Oakes financing department they thought that it would be I planned to pay whatever that was needed for the down payment on the car wanted but due to Oakes financing department they thought that it would be good to set me up with getting pre approved for another car without asking me to test drive or eve look at other options around the same price range. Overall I felt like Oakes Kia took advantage of the fact I was a young 1st time car buyer and took advantage to get a high mileage 2019 Ford Fusion off of there car lot. I was also highly upset that they let me believe over the phone that with pre approval along with down payment I would be able to sign and drive when that wasn’t the case whatsoever! More

Done a great job in keeping me satisfied with their services. Keep it up people services. Keep it up people More

Karen was amazing to work with! She made the whole process very simple and found everything I asked for!! She made the whole process very simple and found everything I asked for!! More

Very friendly and good environment very helpful nice people I would recommend anyone to go there people I would recommend anyone to go there More

Brandon was very helpful and kept a nonstop communication with me the whole time. Very quick to respond. After him it got better and better to the end. with me the whole time. Very quick to respond. After him it got better and better to the end. More

Well to start, the service dept person hung up on me when I questioned if there was not an emergency appt earlier than the Friday appt--when it was only Tues and I did not feel safe to drive with the engine I questioned if there was not an emergency appt earlier than the Friday appt--when it was only Tues and I did not feel safe to drive with the engine cutting out. Yes, I had to rent a car for 3 days. Then once in the shop, the text message about the findings to get authorization to repair, from a list of concerns, well that is no service and I had to call to discuss with a technician. The only thing I can say was good about the day was the shuttle service and driver being very courteous, on time and available. I am planning to shop for a new vehicle and Oakes as a dealership is not real high on my list at this time. More

Service was ok. Waiting room is needs paint and an update. Normally I wouldn't care about the waiting room but it took almost 2 hours for an oil change so we spent a Waiting room is needs paint and an update. Normally I wouldn't care about the waiting room but it took almost 2 hours for an oil change so we spent a fair amount of time in there. More

Mike provided great service while getting my routine vehicle service. He got everything taken care of, including 2 recall items, in a timely manner. vehicle service. He got everything taken care of, including 2 recall items, in a timely manner. More

really accommodating to me I was running late and they stayed waiting for me to pick up my car. I appreciate that! stayed waiting for me to pick up my car. I appreciate that! More