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Ocean Cadillac

Miami, FL

4.5
1,469 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,469 reviews

February 07, 2021

Petrina was great. However, I have some suggestions, Next time show the customer the bells and whistles on the demo while the customer's car is being detailed so things are done in parallel, It wou More

by fibermgr
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino
Feb 07, 2021 -

Ocean Cadillac responded

Thank you so much for choosing Ocean Cadillac, it's great to hear that Petrina delivered such a positive experience! We appreciate your feedback and your business, and please don't hesitate to reach out if we can be of any further assistance.

February 05, 2021

Bought a used Mercedes-Bens that was delivered without floor mats "Because of Covid" , windshield wipers needing replacing and windows still dirty from all stickers after I had to wait to get the car clea More

by ribeiro.dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feb 19, 2021 -

Ocean Cadillac responded

Dan, providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly.

February 05, 2021

Great service and I’m very satisfied. I was very pleased how sufficient everything was. The salesman was super informative about the vehicle and I appreciate the dealership for their outstanding customer se More

by POPFETTI96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Feb 05, 2021 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 04, 2021

Amazing service and very friendly. Process was quick and didn’t take long at all. Will definitely be back for future purchases thank you again! More

by LALLOPERE07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurizio Michael and Mariano
Feb 04, 2021 -

Ocean Cadillac responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ocean Cadillac! Congratulations on your new vehicle!

February 03, 2021

David Dill made it very easy. He is a pleasure to deal with and knows what he’s doing. He walks you through every step and is always there if you give them a call. The best. More

by RUCCIR
Recommend Dealer
Yes
Employees Worked With
David Dill is the best.
Feb 03, 2021 -

Ocean Cadillac responded

It's fantastic to hear that David provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ocean Cadillac!

February 01, 2021

If you want to bullied, repeatedly told outrageous lies, mis-scheduled, spoken down to, and hung up on then please see John Diaz in service. More

by MAINSCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barbara Gendler, Jose Ramirez
Feb 16, 2021 -

Ocean Cadillac responded

Dear Ms, Scott, I realized that I responded to one of your other posts. It was great speaking to you the other day and resolving your issues. The team mentioned to me that there were some scratches that on a piece of the interior that were not there before. I told them to go ahead and replace it for you. Hopefully they have already reached out to you to get that taken care of. Thanks Alex

Feb 16, 2021 -

MAINSCOTT responded

Many thanks for sticking with this to ensure all issues are resolved. Greatly appreciate, Donna Scott

January 26, 2021

Great experience all around! David Dill made all the difference with my new vehicle! Will definitely be doing business with Ocean in the future. Thanks again! More

by GGW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dill
Jan 26, 2021 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear that David and our team were able to serve you and demonstrate our commitment to a great sales experience. If there is anything we can assist you with in the future, please let us know.

January 25, 2021

Amazing dealership will be back When I get my next car Pat was amazing sales person manager awesome finance guy stay late for us without one complaint Will definitely drive one hour to get a new car again More

by Juliecroteau7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino
Jan 25, 2021 -

Ocean Cadillac responded

Thank you for sharing your experience with us! We're happy to hear that Petrina and the team took such good care of you, and we hope you enjoy your new vehicle. We truly appreciate your feedback!

January 25, 2021

It was nice that someone came to my home to pickup my vehicle for service. Barbara and the entire team was very professional. Thanks again More

by BLESS1604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Jan 25, 2021 -

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ocean Cadillac!

January 20, 2021

Great service didn’t take too long and the staff was nice and very helpful. Would recommend, Also Jose went above and beyond to take care of me More

by Gege
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose/. Daina , Jose Ramirez
Jan 20, 2021 -

Ocean Cadillac responded

Thank you for your very kind review, Gege. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.

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