Ocean Cadillac

the service was everything one would expect from caddy. everyone made the experience easy would not hesitate to tell my friends. when my lease runs out will do it again everyone made the experience easy would not hesitate to tell my friends. when my lease runs out will do it again More

Worked with Service Manager and Account Manager John. John was great. Patient. Also got me a loaner car and accomodated by picking up and dropping off. John was great. Patient. Also got me a loaner car and accomodated by picking up and dropping off. More

Took my 2014 SRX in for oil change. While waiting I test drove the 2020 XT5, what a ride :-) Logan was very patient and knowledgeable. Friendly atmosphere and COVID-19 safety precautions were being shown al drove the 2020 XT5, what a ride :-) Logan was very patient and knowledgeable. Friendly atmosphere and COVID-19 safety precautions were being shown all around from Service Techs to Sales Reps. Carlos was super awesome, go Dolphins ;-) Always a pleasure seeing Eddie & Barbara too. I look forward to my next visit to Ocean Cadillac. Showroom is going to look great, state of the ART!!! More

Everything went well, friendly people! Great deal! I did test drive of several cars! Mr. Baho was very kind and explained to me all the car functions! Mr Mariano the manager was very professional and help test drive of several cars! Mr. Baho was very kind and explained to me all the car functions! Mr Mariano the manager was very professional and helpful with the paperwork! Very nice dealership! More

Our lease was ending on our Cadillac 2018 ATS and our dealer had recently moved out of Bay Harbor, and were not sure what to expect at the new location at Ipico Road since none of the faces were familiar dealer had recently moved out of Bay Harbor, and were not sure what to expect at the new location at Ipico Road since none of the faces were familiar, fortunately however Enrique Capiro greeted and treated us like longstanding family and customers and we were immediately comfortable with Enrique, and the new management and financing team, the only thing better than the Ocean Cadillac personnel is the car itself, congratulations to Cadillac for the CT4 and CT5 models they are a truly dream drive and we are very happy we stayed with them. More

the ease of completing paperwork, worked with sales person, David Dill without pressure, the large selection made our choice the two Cadillacs we did choose much easier. person, David Dill without pressure, the large selection made our choice the two Cadillacs we did choose much easier. More

I tried to make multiple appointments to have the concierge service that was promised to me when I purchased the car the pick up my car since April. I finally had my husband call and make a big deal concierge service that was promised to me when I purchased the car the pick up my car since April. I finally had my husband call and make a big deal to finally get the service done on my car. Want to have my loaner dropped off I noticed there was a dent on the driver side Hood I made mention of this and I was told it's okay.Since the loner has been returned I have multiple phone calls telling me that I damaged the car and I owe money for the repair.I told the young lady I spoke with that the damage was there when the vehicle was dropped off to me and I was told by her that I was a liar and she still charged my credit card. Very unhappy and unsatisfied the driver who brought me the car should have done a walk around with me present to prevent this from happening to me or anyone else.I will not be taking my car here anymore I will be doing my business with Vera Cadillac and Bayview Cadillac. More

The best of the bests will definitely come back and refer our family and friends the team is very professional and ready to help with any request i am a client of 13 years and will be back. our family and friends the team is very professional and ready to help with any request i am a client of 13 years and will be back. More

We bought an excellent used vehicle. Enrique Capiro was professional, responsive, and and engaged in making this a a great buying experience. After the sale, the closing was a bit clunky, and took over an professional, responsive, and and engaged in making this a a great buying experience. After the sale, the closing was a bit clunky, and took over an hour to get a handful of documents signed and out the door?? Still, a good experience overall. More

Recently leased an XT6 from Baho at Ocean Cadillac. Baho is professional, knowledgable, and easy to work with. He answered all of our questions quickly and beat prices of other dealerships. I would recommen is professional, knowledgable, and easy to work with. He answered all of our questions quickly and beat prices of other dealerships. I would recommend Baho without reservation. More