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Ocean Cadillac
4.8
211 Lifetime Reviews
1000 Kane Concourse, Bay Harbor Islands, Florida 33154 DirectionsSales: (855) 242-3947
Service: (855) 829-1807
Parts: (305) 864-2271
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Filter Reviews By Type
Showing 211 reviews
December 09, 2019
"I am a new Cadillac customer because of the great..."
- Daiana BI am a new Cadillac customer because of the great experience that I received at the dealership and the amazing car that I’m enjoying today. Christopher Smith was knowledgeable, easy to reach and nice. Carlos Romero as well. Thumbs up to everyone there!
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Helpful December 09, 2019
"Sales Representative"
- Kevinq59I worked with Enrique Capiro on the trade in of my 2014 Cadillac SRX which was purchased at Ocean Cadillac. I purchased a 2016 Cadillac SRX Performance model. It was a smooth transaction.
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December 06, 2019
"Very good service. Chris was extremely helpful, polite..."
- Startex57Very good service. Chris was extremely helpful, polite and attentive to make sure I was satisfied with my purchase, definitely will recommend Ocean Cadillac to my friends and family
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December 03, 2019
"Great experience working with Petrina (Pat) and the Ocean..."
- al333Great experience working with Petrina (Pat) and the Ocean team. Very smooth delivery and their organization valued and respected my time. I highly recommend - thanks
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December 03, 2019
"Amazing Experience"
- Mark B.This dealership is absolutely amazing. This is the third car I have Purchased from them in three years. The staff, from top to bottom cannot do enough to earn your business. JC and Pat are the main reason I purchased a third Cadillac from Ocean Cadillac. JC worked like crazy to find me the exact car (a special edition) I specified. Thereafter, JC worked miracles getting me the price and lease terms required for me to purchase the car. Pat throughout the process was there for me, keeping me posted on how things were progressing. At delivery she went above and beyond to make sure that every feature of the car was set to my preferences. Not just the best Cadillac dealer but the best dealer I have ever worked with. Try them you will love them.
Read MoreDecember 03, 2019
"Dealership treated me very professionally and with a lot..."
- EODealership treated me very professionally and with a lot of patience. I am a fuñique buyer and they worked me until I found the right car for me. Thank you OC.
Read MoreDecember 02, 2019
"No time wasted. "
- rmdreyfusEvery part of the sale was done professionally and an excellent attitude to please. Will certainly go back. Used Ocean Cadillac in the past and things are much better.
Read MoreDecember 02, 2019
"Very easy buying experience - Pat was great to work with"
- AMFVicWe are repeat customers at this dealership. The experience has been great each time. The model that we initially came for was not available that day and they were willing to get it for us, but we actually ended up with a really good deal on an even better model. Pat (Petrina) was very professional and pleasant to deal with.
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November 27, 2019
"The service that I got here was amazing. Chris is an..."
- kvinquezada4845The service that I got here was amazing. Chris is an amazing and humble guy. Definitely, coming back to do another deal with him. 11/10 for customer service. Will also bring people I know to him so he can attend them too. 👍😊
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November 27, 2019
"no problems and work done quickly"
- KENSTING
Verified Customerwarranty work done quickly and all questions answered hopefully service area will be better when construction of dealership is completed people were easy to get along with
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