Ocean Cadillac

Jose Ramirez is a man of his word and made my experience flawless. He promised a few things would be fixed on the car upon delivery and kept his promise. Doing business with Jose, Blake and Ocean Cadillac i flawless. He promised a few things would be fixed on the car upon delivery and kept his promise. Doing business with Jose, Blake and Ocean Cadillac is an absolute pleasure. I had a few obstacles to overcome and Jose had a solution for everything. He’s the reason my deal happened. Even though I live across the state from Ocean, they will now be my go to for all my cars from how great they treated me. Thanks again guys I love my car and I’ll confidently send everyone I know your way. More

Above others available The work and treatment by Barbara Gendler is the thing that, to me, is the #1 reason for the ranking I entered. Her concern and friendliness, combine The work and treatment by Barbara Gendler is the thing that, to me, is the #1 reason for the ranking I entered. Her concern and friendliness, combined with her knowledge, is what makes your service outstanding. More

They do the job right the 1st time and are very courteous. Went out of their way to fit me in and offered to take me in another day when I needed to leave. courteous. Went out of their way to fit me in and offered to take me in another day when I needed to leave. More

We live in Knoxville, so we did the whole deal electronically. Jose and Blake made it a great experience right down to arranging for the transport. electronically. Jose and Blake made it a great experience right down to arranging for the transport. More

Knowledgeable and experienced sales person. Sales manager Carlos Romero, Finance Wilfredo Estrada and Pat Cossentino my sales agent ,were quick and efficient. Love this place. Carlos Romero, Finance Wilfredo Estrada and Pat Cossentino my sales agent ,were quick and efficient. Love this place. More

An absolutely amazing experience from start to finish my sales person Pat was always by my side making sure I got the best deal and the management staff is simply amazing. sales person Pat was always by my side making sure I got the best deal and the management staff is simply amazing. More

Fast and Friendly Service My wife and I are very happy with the team at Ocean Cadillac, especially with Enrique, Arial and JC. We were able to purchase our car for my wife ver My wife and I are very happy with the team at Ocean Cadillac, especially with Enrique, Arial and JC. We were able to purchase our car for my wife very quickly and with little paperwork. This was our first time buying a car at Ocean Cadillac. We look forward to using them again soon, when we are ready to purchase our second vehicle. Very satisfied! Thanks again! More

Car sold missing jack, tire wrench, and lugnut key Pleasant sales people, unprofessional and potentially dangerous car condition. With used cars, it is Caveat Emptor, and buyers need to be careful. It Pleasant sales people, unprofessional and potentially dangerous car condition. With used cars, it is Caveat Emptor, and buyers need to be careful. It is very obvious in any used car sale that there is no warranty and the car is as-is. In my case, the car ad mentioned that the vehicle was serviced, but they did not even perform a tire rotation, so it is unclear what was included in the vehicle service. In addition to costing significant amount of money to get a second key ($220), a jack and tire wrench ($50), replacement lug nuts ($25) and to remove the stuck on lugnuts ($255), I cannot imagine what would have happened if I did not realize this, and my wife had gotten a flat tire. It would have required her to wait for a tow truck to go to a dealership to remove the tire! The sales person was very pleasant and went out of his way to send pictures and videos to show the car condition, and have the car cleaned up for our visit. They made me feel comfortable in their show room and that was all very pleasant. I appreciated Christopher's help and if I returned, I would be glad to work with him again. But after spending hundreds of dollars to fix the unsafe conditions created by the missing lugnut key, wrench and jack, and seeing the misleading vehicle service notice, I cannot recommend visiting this dealership for a used car without bringing along a professional mechanic. More

Ocean Cadillac, is one of the best dealerships in our community. It runs like a fine timepiece, The Service is superb from management to service, the young ladies answering phones. The professionalism community. It runs like a fine timepiece, The Service is superb from management to service, the young ladies answering phones. The professionalism and pride is palpable. More

Upon arriving I was worried because I don’t own a Cadillac but they treated me as they would any other customer Great customer service and fast vehicle service will definitely be returning in the fut Cadillac but they treated me as they would any other customer Great customer service and fast vehicle service will definitely be returning in the future More