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Ocean Cadillac
Miami, FL
1,430 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance.
Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,430 reviews
November 26, 2019
You deserve a 10 - not a 5! Perfect service time, cost and quality.Perfect service time, cost and quality.Perfect service time, cost and quality.Perfect service time, cost and Perfect service time, cost and quality.Perfect service time, cost and quality.Perfect service time, cost and quality.Perfect service time, cost and quality.Perfect service time, cost and quality. More
by TRAVELWIZARD
Verified CustomerEmployees Worked With
Josh in the service department was sensational., Carlos Romero, Maurizio Orengo, Marc Collins
November 26, 2019
All of the staff were very courteous & knowledgable . They demonstrated all the options To me in my new XT5 . They also explained all of the details about Onstar features & rewards points . I am very sat They demonstrated all the options To me in my new XT5 . They also explained all of the details about Onstar features & rewards points . I am very satisfied & will definitely recommend my family & friends to Ocean Cadillac !!! More
by ggexta1
Employees Worked With
Other Employees :
All of make the ready department keep up the good work, Jean Carlos Kent, Petrina Cossentino, Luis Reyes, Maurizio Orengo, Barbara Gendler, Marc Collins, Andy Russell
November 17, 2019
I do not usually put bad review but it is well deserved this place is really not serious it makes fun of customers I was once when they were in Bal Habor to inquire to buy a Cadillac Escalade but the car t this place is really not serious it makes fun of customers I was once when they were in Bal Habor to inquire to buy a Cadillac Escalade but the car they offered me was too expensive for me so I left but I forgot on the office the contract of my current car that he had to take me back instead I phoned Pat for ask her my documents she told me we moved they are in the boxes I can not give them back but you will not need it I took the opportunity to tell her if you have a car in my budget then warn me because we are end of year and there are promotions at all the car dealers she asked me a message with the details and then she reminded me two days later to ask me to come I got moved with my baby for go see the proposal they had to make me and on the spot to my surprise I was offered a 2015 car with 30 000 miles so I obviously refused because my request was on a new vehicle leased the manager is come talk to me very nicely and explain to me that I did not have the budget to acquire the car I needed I told him thank you very much I understand no problem so I left one more time without new car I found a deal in another brand the next day I was on my way to go close with the other company when I received a call from them or he asks me to come back because they have the car that corresponds to my need so I told them I was in a hurry that I had no time to lose that I was with my baby and the day before I was told that no vehicle matched my request so I repeat to the person online my requirements my budget and I told her if you sure I do not want to move for nothing she told me Mr. Carlos our regional manager is here he looked at your file and we have a car for you I made her repeat my needs she confirmed to me that I do not I will not move for nothing and she told me please leave us a chance because at 1000% I confirm that we have your car so I changed the destination on my GPS and I went for the third time in this place arrived there I took out my baby I went in the caravan that serves as office and I was asked to wait I was brought a vehicle that did not correspond to my request at all I then asked them if is joke of me and they told me we had that so I went back to the office and asked the manager Mr Carlos if it was normal for me to be moved for the third time with my baby for nothing and he just answered us sum Sorry that's what to do when you go to this place playing with people I did not ask for anything I did not want to go back to this place and they lied to me I was moved Hope to get me off again without anything even the salesman Chris and come up to my car to ask me an apology before I leave it's just a big shame and big BAD Sorry i am French so sorry for my english More
by shanael55
Employees Worked With
Jean Carlos Kent, Carlos Romero, Petrina Cossentino, Christopher Smith
November 11, 2019
Perfect. My experience with Ocean Cadillac has been awesome. Have been working with David Dill for many years. He demonstrates a high level of professionalis My experience with Ocean Cadillac has been awesome. Have been working with David Dill for many years. He demonstrates a high level of professionalism, along with the core values of integrity and respect. More
by J Crossman
Employees Worked With
David Dill
November 11, 2019
Our salesman Chris was very attentive and professional ... it’s only because of him that I ended up buying the car .... thanks again Chris great transaction ... it’s only because of him that I ended up buying the car .... thanks again Chris great transaction More
by Professor
Employees Worked With
Luis Vela, Christopher Smith, Andy Russell
November 08, 2019
Buying my Cadillac XTS from this dealer was and awesome experience! Everyone was extremely pleasant and professional! The car was exactly the car I saw on the internet, no bait an switch tactics. It was fl experience! Everyone was extremely pleasant and professional! The car was exactly the car I saw on the internet, no bait an switch tactics. It was flawless and in mint condition! Make sure you ask for Christopher, he is a great salesman and person to purchase your new or used car with! Thank you Ocean Cadillac for a wonderful car buying experience! More
by Corey L. L.
Employees Worked With
Anthony , Jean Carlos Kent, Luis Vela, Christopher Smith
November 08, 2019
We have dealt with David Dill for at least 20 years and he really is the best. He takes care of all our needs and we have been very happy with him. he really is the best. He takes care of all our needs and we have been very happy with him. More
by Bonnie Kerner
Employees Worked With
David Dill I definitely rate him a five star he’s the best.
November 06, 2019
great David Dill is the best. Very professional, consistent, responsive to my needs. Been buying vehicles from David for years. Excellent service when I ne David Dill is the best. Very professional, consistent, responsive to my needs. Been buying vehicles from David for years. Excellent service when I need my car taken care of. More
by JamesCadillac
Employees Worked With
David Dill
November 05, 2019
Amazing Service David Dill is amazing. He took care of all the paperwork making my transaction fast and pleasant. He handled the new lease and my trade-in in a prof David Dill is amazing. He took care of all the paperwork making my transaction fast and pleasant. He handled the new lease and my trade-in in a professional and competent manner. He went out of his way for my convenience. More
by DMARRONEY
Employees Worked With
David Dill
November 05, 2019
Excellent service Enrique very professional very helpful and fast helped me with my numbers got me out of a negative Escalade into a comfortable payment with 4500 out Enrique very professional very helpful and fast helped me with my numbers got me out of a negative Escalade into a comfortable payment with 4500 out of pocket !!! More
by julianchavez
