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Ocean Cadillac
Miami, FL
1,426 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance.
Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,426 reviews
May 24, 2019
Always a pleasure I got a Cadillac not only for the luxury and the type of reliable car that it is but also for their roadside assistance and warranty. I got a Cadillac not only for the luxury and the type of reliable car that it is but also for their roadside assistance and warranty. More
by IGGYORE
Verified CustomerEmployees Worked With
Luis Reyes, Barbara Gendler, Matthew Martinez
May 23, 2019
Car Cadillac the service provide by Barbara was awesome. She is excellent. I have a problem with the service - I bought a precertified Cadillac with a smell so ba the service provide by Barbara was awesome. She is excellent. I have a problem with the service - I bought a precertified Cadillac with a smell so bad but I bought as they promise me they will take care of the problem. In deed they DID NOT. the A/C filter that they sweared that they changed was not changed. The smell was still there and I took it to another shop and they removed the a/c filter, they cleaned. I had it specially cleaned and the smell is still there. The Dealership paid for this services. But the smell persist despite trying many other smell removal. The car is still smelling. Then this visit they took care of the car right away the same day, they gave me a loaner which I am grateful as I got to work on time and I returned the car the same day. But the next day in day light I found a scratch in the drivers passenger door that was not there when I left the car to them. The dealership is convenient for my car service. I have problems with certain deliveries of services that they provide. Sincerely, Beny Rub MD More
by DRBENY
Employees Worked With
Barbara Gendler
May 23, 2019
EXCEPTIONAL SERVICE AND PROFESSIONALISM! My experience at Ocean Cadillac was EXCELLENT. Providing exceptional service and professionalism, especially by the individuals involved (MARK DIAZ an My experience at Ocean Cadillac was EXCELLENT. Providing exceptional service and professionalism, especially by the individuals involved (MARK DIAZ and ENRIQUE CAPIRO). I would highly recommend this dealership to my friends and family for any of their vehicle purchases in the future. More
by MARITZA
May 22, 2019
Outstanding customer service! Luis Vela was very helpful from the first approach. He worked with us on making the experience and deal worth it. I would recommend him to all new cus Luis Vela was very helpful from the first approach. He worked with us on making the experience and deal worth it. I would recommend him to all new customers! More
by chiney
Employees Worked With
Luis Vela
May 21, 2019
Poor Commitment They are only interested on saling, After they got your business, they won´t care anymore. I would not do business with them or recommend them. UPDAT They are only interested on saling, After they got your business, they won´t care anymore. I would not do business with them or recommend them. UPDATE: After the first bad impression, they got in touch with me and we are trying to solve al the issues. More
by JubaCDLP
Employees Worked With
Luis Vela
May 18, 2019
It was a great experience. Christopher Smith was very friendly, helpful and professional. He made the whole experience very easy and fast.I would definitely give him 5 stars for Christopher Smith was very friendly, helpful and professional. He made the whole experience very easy and fast.I would definitely give him 5 stars for his excellent customer service skills. More
by MERINO320
Employees Worked With
Jean Carlos Kent
May 11, 2019
Like a Family! Ocean Cadillac has been wonderful, since the first moment we walked in, and still 6 months into our new car lease. - Everyone is friendly and helpf Ocean Cadillac has been wonderful, since the first moment we walked in, and still 6 months into our new car lease. - Everyone is friendly and helpful, there was no sales pressure when we came in to look. - They gave us a better deal than the other Cadillac dealer we had visited, and were much friendlier! - Our salesman Luis was wonderful from the beginning, and took a lot of time to explain and show us everything. Anytime we have any questions, Luis is always happy to help! - They offer free carwashes anytime and as often as we want. - Every time we stop by for a car wash, we are welcomed so warmly. It is a real family atmosphere. We are so happy with Ocean Cadillac, we hope to continue all of our leases/purchases with them in the future, and will recommend to everyone we know! More
by kpsilver
Employees Worked With
Carlos Romero, Petrina Cossentino, Luis Reyes, Matthew Martinez
May 10, 2019
Perfect I have appreciated your organisation, your services, the reception of everybody, thr rapidity of the services. It is a pleasure to come and see your I have appreciated your organisation, your services, the reception of everybody, thr rapidity of the services. It is a pleasure to come and see your organisation More
by HM0
Employees Worked With
don't know the names
May 08, 2019
Barajara is awesome !!! Barbara went out of her way to assist in getting my car serviced quickly and provided a loaner vehicle for the day!!! Wow great service - I’ll be bac Barbara went out of her way to assist in getting my car serviced quickly and provided a loaner vehicle for the day!!! Wow great service - I’ll be back and always ask for her. More
by GUARAM
Employees Worked With
Barbara Gendler
May 08, 2019
The worst place. And liars!!! Stay away from this dealership they have the worst service department I have had a rear speaker issue for over a year and they have replaced it 2 time Stay away from this dealership they have the worst service department I have had a rear speaker issue for over a year and they have replaced it 2 times and still vibrates there solutions was to put padding in the rear “SAY WHAT’ !!!???? $72K car and what to place padding DUH and it is still not repaired so can you imagine if it was a transmission or engine issue they will probably add padding to that also the mechanics can not even repair a speaker. So I called the GM corporate office they said take it to a different dealership Yea OK that was they suggested. They also called the dealership and they said it was fixed so on top of being incompetent add ‘LIARS’ to there resume I will never step foot at this dealership again except when I return the car when my lease is finished thank god that’s in 3 months ( hope they do not put padding in me) I will drop it off and with the malfunctioning speaker good luck to the next person who may get this car. SO STAY AWAY FROM THESES IDIOTS !!! More
by YOUBEENPAID2
Employees Worked With
Barbara
