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Ocean Cadillac
Miami, FL
1,430 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance.
Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,430 reviews
May 28, 2019
Excellent customer service! Pat provided EXCELLENT customer service and went above and beyond to help us choose a vehicle. Her extensive knowledge was most helpful. Thank you, Pa Pat provided EXCELLENT customer service and went above and beyond to help us choose a vehicle. Her extensive knowledge was most helpful. Thank you, Pat! More
by DOLLY
Employees Worked With
Petrina Cossentino
May 26, 2019
Love my XT4 Great Cars and SUVs available. This dealership is very friendly and family like. No pressure. Honest and polite. Need to show new customers the Great Cars and SUVs available. This dealership is very friendly and family like. No pressure. Honest and polite. Need to show new customers the service area. Providing snacks to the guests would be an upgrade you should consider. THX More
by DJ
Employees Worked With
Mark Diaz, Maurizio Orengo, Keegan Jabdulal
May 25, 2019
Words cannot express how happy I am with Ocean Cadi I’ve always had to enter a dealership with my guard up. Dealers in my experience have always had a bad “hustle” reputation that will sell you sand on I’ve always had to enter a dealership with my guard up. Dealers in my experience have always had a bad “hustle” reputation that will sell you sand on the beach with a high APR. From the moment I walked in something about Pat (whom assisted me) just felt true. Everything just felt like educated/professional/knowledgeable information instead of a pitch. The GM (J.C) came out to introduce himself, give me his feedback and ultimately to thank me for coming in. He’s conversation and approach was just as sincere as Pats. At the end I walked out with the dream deal. Honestly, thank you Pat, thank you JC, and thank you Andy (whom took car of the financing). Out of 5 stars Ocean Cadillac gets 10!!! More
by Ramon Morales
Employees Worked With
Andy, Jean Carlos Kent, Petrina Cossentino
May 24, 2019
GREAT GREAT GREAT Customer Service I will highly recommend Ocean Cadillac . JC Kent and Carlos Romero were very transparent with the deal. It was easy and hassle free no push and pulli I will highly recommend Ocean Cadillac . JC Kent and Carlos Romero were very transparent with the deal. It was easy and hassle free no push and pulling. I was able to get an AMAZING deal. Christopher was great at delivering the car. I'm super happy with my Cadillac. Definitely recommend it to family and friends and everyone else. More
by M.Meraz
Employees Worked With
Christopher Smith, Jean Carlos Kent, Carlos Romero
May 24, 2019
Always a pleasure I got a Cadillac not only for the luxury and the type of reliable car that it is but also for their roadside assistance and warranty. I got a Cadillac not only for the luxury and the type of reliable car that it is but also for their roadside assistance and warranty. More
by IGGYORE
Verified CustomerEmployees Worked With
Luis Reyes, Barbara Gendler, Matthew Martinez
May 23, 2019
Car Cadillac the service provide by Barbara was awesome. She is excellent. I have a problem with the service - I bought a precertified Cadillac with a smell so ba the service provide by Barbara was awesome. She is excellent. I have a problem with the service - I bought a precertified Cadillac with a smell so bad but I bought as they promise me they will take care of the problem. In deed they DID NOT. the A/C filter that they sweared that they changed was not changed. The smell was still there and I took it to another shop and they removed the a/c filter, they cleaned. I had it specially cleaned and the smell is still there. The Dealership paid for this services. But the smell persist despite trying many other smell removal. The car is still smelling. Then this visit they took care of the car right away the same day, they gave me a loaner which I am grateful as I got to work on time and I returned the car the same day. But the next day in day light I found a scratch in the drivers passenger door that was not there when I left the car to them. The dealership is convenient for my car service. I have problems with certain deliveries of services that they provide. Sincerely, Beny Rub MD More
by DRBENY
Employees Worked With
Barbara Gendler
May 23, 2019
EXCEPTIONAL SERVICE AND PROFESSIONALISM! My experience at Ocean Cadillac was EXCELLENT. Providing exceptional service and professionalism, especially by the individuals involved (MARK DIAZ an My experience at Ocean Cadillac was EXCELLENT. Providing exceptional service and professionalism, especially by the individuals involved (MARK DIAZ and ENRIQUE CAPIRO). I would highly recommend this dealership to my friends and family for any of their vehicle purchases in the future. More
by MARITZA
May 22, 2019
Outstanding customer service! Luis Vela was very helpful from the first approach. He worked with us on making the experience and deal worth it. I would recommend him to all new cus Luis Vela was very helpful from the first approach. He worked with us on making the experience and deal worth it. I would recommend him to all new customers! More
by chiney
Employees Worked With
Luis Vela
May 21, 2019
Poor Commitment They are only interested on saling, After they got your business, they won´t care anymore. I would not do business with them or recommend them. UPDAT They are only interested on saling, After they got your business, they won´t care anymore. I would not do business with them or recommend them. UPDATE: After the first bad impression, they got in touch with me and we are trying to solve al the issues. More
by JubaCDLP
Employees Worked With
Luis Vela
May 18, 2019
It was a great experience. Christopher Smith was very friendly, helpful and professional. He made the whole experience very easy and fast.I would definitely give him 5 stars for Christopher Smith was very friendly, helpful and professional. He made the whole experience very easy and fast.I would definitely give him 5 stars for his excellent customer service skills. More
by MERINO320
Employees Worked With
Jean Carlos Kent
