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Ocean Cadillac

Miami, FL

4.5
1,433 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,433 reviews

March 16, 2022

Leticia was wonderful the moment she introduced herself and I told her what car I was interested in and what payments I was looking for she was completely honest with me got my car appraised and throughout More

by sophy.dufat
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leticia Monteagudo
Mar 16, 2022 -

Ocean Cadillac responded

Thank you for your review and kind words for Leticia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

March 11, 2022

Chasing away customers by charging for credit card use, extravagant pricing and unnecessary items. Will not recommend ever again. More

by robertalevenson
Recommend Dealer
No
Employees Worked With
Barbara Gendler
March 11, 2022

My experience shopping at ocean cadilla was great! , Leticia was very knowledgable and made me feel comfortable I would recommend her to family and friends for shopping at ocean cadilla. More

by Smalloryjohnson7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Monteagudo
Mar 14, 2022 -

Ocean Cadillac responded

We are very happy Leticia provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 10, 2022

Purchasing exprience was very good. First Leticia and other persons was very kind ! Thank you very much ! More

by mehmet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Monteagudo
Mar 11, 2022 -

Ocean Cadillac responded

Mehmet, thank you so much for choosing Ocean Cadillac! Congrats on your new purchase, and let us know if we can be of any more assistance!

March 08, 2022

Horrible customer service. No one ever followed up with me. Took 4 months to get my bumper repaired and when I got the car back it was not completed as promised. Had to call th More

by sserrano
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Finger, DAS Admin
Mar 10, 2022 -

Ocean Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We will work on improving our response time and taking care of any open items with customers much faster. We appreciate the feedback and hope that we have taken care of any open issues you had.

March 08, 2022

The agents were very helpful and patient. They provided information in a timely matter and addressed all questions promptly. Letecia went above and beyond to make this transaction successful. More

by beausejourbarnp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Monteagudo
Mar 09, 2022 -

Ocean Cadillac responded

It's great to hear that Leticia and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ocean Cadillac!

March 02, 2022

They would not honor their word of first oilcchange complimentary when I bought the car. So they charged me 500+ $ for oil change and other minor things they did on my car. More

by DELRIOI33141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Baho Agbas
Mar 16, 2022 -

Ocean Cadillac responded

We are sorry your first service visit did not go well. I believe that our service manager reached out to resolve the situation and correct it. Again we apologize and hope we can turn this around.

February 28, 2022

Leticia ha sido un placer que nos atendiera con su dulzura y experiencia al tratarnos como clientes More

by Damarypulgaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Monteagudo
Mar 01, 2022 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with Leticia and our team. We're glad to hear we delivered such a great experience!

February 28, 2022

The building is coming out great and hope to visit the museum when it opens, the costumers services is excellent, plus the cafeteria coffee is amazing. More

by ALEXANDERMM06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurizio
Mar 01, 2022 -

Ocean Cadillac responded

Thank you, Alexander, it's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Ocean Cadillac!

February 25, 2022

Leticia is a great dealer, patience and understanding is superb. I wish however the other dealers could be more like her as well as other parts of the Cadillac enterprise could be more like her. She’s on to More

by trillassras420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance, Leticia Monteagudo
Feb 28, 2022 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. Leticia and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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