
Ocean Cadillac
Miami, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Leticia was wonderful the moment she introduced herself and I told her what car I was interested in and what payments I was looking for she was completely honest with me got my car appraised and throughout and I told her what car I was interested in and what payments I was looking for she was completely honest with me got my car appraised and throughout the whole process kept in contact with me and answered all my questions. Although I did not purchase a vehicle I still left with a great impression wonderful sales person and everyone along the way was also great I had an excellent experience. More

My experience shopping at ocean cadilla was great! , Leticia was very knowledgable and made me feel comfortable I would recommend her to family and friends for shopping at ocean cadilla. , Leticia was very knowledgable and made me feel comfortable I would recommend her to family and friends for shopping at ocean cadilla. More
Horrible customer service. No one ever followed up with me. Took 4 months to get my bumper repaired and when I got the car back it was not completed as promised. Had to call th No one ever followed up with me. Took 4 months to get my bumper repaired and when I got the car back it was not completed as promised. Had to call the manager over and over and over. Agents never pick the phone up. Just an overall terrible, terrible experience will never buy from the Steeler again! More

The agents were very helpful and patient. They provided information in a timely matter and addressed all questions promptly. Letecia went above and beyond to make this transaction successful. They provided information in a timely matter and addressed all questions promptly. Letecia went above and beyond to make this transaction successful. More
They would not honor their word of first oilcchange complimentary when I bought the car. So they charged me 500+ $ for oil change and other minor things they did on my car. complimentary when I bought the car. So they charged me 500+ $ for oil change and other minor things they did on my car. More
The building is coming out great and hope to visit the museum when it opens, the costumers services is excellent, plus the cafeteria coffee is amazing. museum when it opens, the costumers services is excellent, plus the cafeteria coffee is amazing. More

Leticia is a great dealer, patience and understanding is superb. I wish however the other dealers could be more like her as well as other parts of the Cadillac enterprise could be more like her. She’s on to superb. I wish however the other dealers could be more like her as well as other parts of the Cadillac enterprise could be more like her. She’s on top of her job as she should be. Other dealers at the Cadillac didn’t even look at us however Leticia gave us the time of day without discrimination or making us feel uneasy. She is more on top of her job than ANY other department More