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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,430 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,430 reviews

February 21, 2022

Customer support excellent! Difficult to find. Leticia is a wonderful representation for your brand. Congratulations More

by miarealestatebroker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Monteagudo
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Feb 22, 2022 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Leticia here at Ocean Cadillac.

February 17, 2022

Worst experience ever. Unprofessional and disrespectful salesperson.They don’t about customers.Not recommend to anyone More

by i.vonavi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin Rodriguez
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Mar 05, 2022 -

Ocean Cadillac responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Mar 06, 2022 -

i.vonavi responded

The best way to reach me is my email: i.vonavi@yahoo.com. I just want my small problem to be solved .

February 16, 2022

Letizia was amazing, she is always available to answers my questions and the process with Andy was very professional and fast !! The girls at the cafeteria so nice 😊!! More

by itsyrene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Monteagudo
Report | Print
Feb 17, 2022 -

Ocean Cadillac responded

Thank you so much for taking the time to share your fantastic feedback with us. We are delighted to learn about your positive experience here with both Andy and Leticia. Congratulations on your new purchase! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 11, 2022

Leticia was amazing with the entire car buy process from start to finish. Hands down top notch service without a doubt! More

by Drhazarodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Monteagudo, Leticia Monteagudo
Report | Print
Feb 11, 2022 -

Ocean Cadillac responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

February 11, 2022

Adriana and staff at Ocean Cadillac are amazing! It’s always a pleasure visiting ocean Cadillac More

by gavilanfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana, Barbara Gendler
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Feb 12, 2022 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear that Adriana and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 10, 2022

Upon my arrival at the dealership for service, everyone treated me as family. I was amazed with timely service and they wash my vehicle. I would recommend everyone who needs their Cadillac serviced for m More

by tonenjac16757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Report | Print
Feb 11, 2022 -

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 10, 2022

Excellent response to Internet questions. Very personable and responsive with documents. My closing was handled by Pat and she was just great. Great experience. More

by pbpriest68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino
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Feb 11, 2022 -

Ocean Cadillac responded

It's fantastic to hear that Petrina and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ocean Cadillac!

February 07, 2022

Even though there wasn’t enough inventory the experience with Miguel Gonzalez the salesman was exceptional, informative, made sure it went smooth and quick for us. More

by Enrique
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel González
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Feb 08, 2022 -

Ocean Cadillac responded

Enrique, thank you for your business and this review. We're happy to hear Miguel was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 06, 2022

I had a wonderful experience. Barbara Gendler is very friendly, knowledgeable, and very efficient. I highly recommend them More

by MBERGERDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Report | Print
Feb 07, 2022 -

Ocean Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

February 03, 2022

No loaner cars.. Cadillac corp. since advertised loaner, should abide with their commitments. Barbara in service is always on top of her game. More

by DSFRUITMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler, Marc Collins
Report | Print
Feb 03, 2022 -

Ocean Cadillac responded

Thank you for your feedback. Quality customer service is always our number one priority, and while we're glad that Barbara delivered great customer service, we do apologize if we didn't meet your expectations this time. Please don't hesitate to reach out if you would like to discuss this matter further. Thank you again for choosing Ocean Cadillac!

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