
Ocean Cadillac
Miami, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Richard the GM was awesome, so was Mike in financing & Pat not my sales man just another salesman no to get to YOUR PROBLEM CHILD WAS & is a horrific & the VERY WORST SALESMAN In the history of man kind t Pat not my sales man just another salesman no to get to YOUR PROBLEM CHILD WAS & is a horrific & the VERY WORST SALESMAN In the history of man kind the chip on Mr.Enrique Capitol IS UNBELIEVABLE HE ACTUALLY PUT ME behind the whell of a 2018 white XT5 ( which I came back ) to purchase with GREAT HESITATION!!! Without giving ANY INSTRUCTIONS OF SAID CAR & speaking to me like he’s a Master Sargent in the Army . I did through some F Bombs but I told him I’m a gutter mouth his response to me & my wife was” that’s total disrespectful & we’re professional here” Wow I think Mr Enrique needs to be retrained in handling DIFFERENT types of customers. Sorry Enrique but YOU DONT TREAT PEOPLE THAT AT THE END OF THE DAY I KNOW YOU MADE A NICE CHUNK OF CHAIN OFF OF ME, but I know how all of this works not my first rodeo more like my last rodeo especially that I Had to throw YOU & ONLY YOU UNDER THE BUS, Tractor trailer, a train, I guess you get my drift Peace out my brother from another mother .btw by you putting me behind the wheel without ANY instructions at all puts Ocean Cadillac liable … later ( hopefully not) drill Sargent Sir lmfao More
A big thank you to John Losada for helping me get a new XT6. Despite availability being very hard he was able to find and secure a car for me as fast as possible once I requested one. John made sure eve XT6. Despite availability being very hard he was able to find and secure a car for me as fast as possible once I requested one. John made sure everything was done properly and to our satisfaction. Plus he was very patient with all of our questions. My family has shopped for many many years at Ocean Cadillac. Highly recommended and look for John Losada and his team to help you out. More
Enríquez sales person, Robert the manager and the finance person that attending me did a great job and they were very professional doing the paperwork and Responding my questions. I and my wife are very happ person that attending me did a great job and they were very professional doing the paperwork and Responding my questions. I and my wife are very happy with this Cadillac Escalade that we bought in Ocean Cadillac. More
OurSalesperson Petrina Cossentino was the best one we have ever dealt with in sales..Knowledgable, friendly and went out of her way to make our experience very comfortable.We especially respected the way have ever dealt with in sales..Knowledgable, friendly and went out of her way to make our experience very comfortable.We especially respected the way she did not pressure us and consistently made sure we were looking at what we wanted in a car. We have told several friends the excellent service we received…. The gentleman who did the paper work and financial part of the sell was also to be thanked foe his easy finishing touches to the deal Ocean Cadillac is top notch . More
absolutelygreat. The people we had processing our new purchase could not have treated us any better. They were very professional and answered all of our questions entirely. These were Barbara in service purchase could not have treated us any better. They were very professional and answered all of our questions entirely. These were Barbara in service, Pat Cossentino in Sales and Michael Kelly in Finance. Thanks for a great experience! John A. Gusmano More
This is the 2nd time In a row that I’ve had issues with this dealer. THEY TAKE ENTIRELY TOO LONG. 1st time, 4 hour wait for an oil change, next was 3 hours for a diagnosis, for a DIAGNOSIS TEST. Are you fr this dealer. THEY TAKE ENTIRELY TOO LONG. 1st time, 4 hour wait for an oil change, next was 3 hours for a diagnosis, for a DIAGNOSIS TEST. Are you freaking kidding me? And my car still has the same problem! It hasn’t been even a week! PLEASE OFFER YOUR CLIENTS LOANER CARS, I will most likely be going back to Vera Cadillac for all my needs. More