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Ocean Cadillac

Miami, FL

4.5
1,430 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,430 reviews

November 01, 2021

Mr. Baho gave us to my wife and I an excellent attention and we will call him up again the next time. More

by LUCIO0
Recommend Dealer
Yes
Employees Worked With
Baho Agbas
Nov 01, 2021 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Baho and our team met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

October 29, 2021

Richard the GM was awesome, so was Mike in financing & Pat not my sales man just another salesman no to get to YOUR PROBLEM CHILD WAS & is a horrific & the VERY WORST SALESMAN In the history of man kind t More

by Prudy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat, Petrina Cossentino, Barbara Gendler, Marc Collins, DAS Admin, Mario Murgado JR, Rich Sturgill, Baho Agbas
Oct 29, 2021 -

Prudy responded

Buy a car from Ovean Cadillac but make 100% sure your salesman isn’t Master drill Sargent Enrique Capitol I’m DONE

Oct 29, 2021 -

Prudy responded

Retrain Drill Sargent Enrique Capitol on how to deal & act with all us crazy MF out there !!!!! Peace out!!!!

October 24, 2021

I buy my dream SUV from them. Mr Baho Agbas was very professional. Ask for him. More

by yucca.thorpe01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baho Agbas
Oct 25, 2021 -

Ocean Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new SUV! If there is anything else Baho and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 21, 2021

Petrona my sale person very professional, we step in at the dealer and she treated us as family More

by Mhauradou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino
Oct 21, 2021 -

Ocean Cadillac responded

Here at Ocean Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Petrina, and it was a pleasure having you at the dealership. We appreciate your review!

October 21, 2021

A big thank you to John Losada for helping me get a new XT6. Despite availability being very hard he was able to find and secure a car for me as fast as possible once I requested one. John made sure eve More

by RICHARDMIAMI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN LOSADA
Oct 21, 2021 -

Ocean Cadillac responded

We are very happy John provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 16, 2021

Enríquez sales person, Robert the manager and the finance person that attending me did a great job and they were very professional doing the paperwork and Responding my questions. I and my wife are very happ More

by Wilberto Paret
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Finger
Oct 17, 2021 -

Ocean Cadillac responded

Thank you so much for your kind words, Wilberto, and for taking the time to leave us this wonderful feedback!

October 15, 2021

OurSalesperson Petrina Cossentino was the best one we have ever dealt with in sales..Knowledgable, friendly and went out of her way to make our experience very comfortable.We especially respected the way More

by Cbuffiec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino
Oct 17, 2021 -

Ocean Cadillac responded

Thank you so much for choosing Ocean Cadillac! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 11, 2021

Amazing staff. Pat was very helpful and stayed above and beyond my needs. I'm very satisfied from their work More

by Pane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino
Oct 11, 2021 -

Ocean Cadillac responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ocean Cadillac!

October 07, 2021

absolutelygreat. The people we had processing our new purchase could not have treated us any better. They were very professional and answered all of our questions entirely. These were Barbara in service More

by gusmanojohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino
Oct 08, 2021 -

Ocean Cadillac responded

Thank you for your business and this review, John! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 06, 2021

This is the 2nd time In a row that I’ve had issues with this dealer. THEY TAKE ENTIRELY TOO LONG. 1st time, 4 hour wait for an oil change, next was 3 hours for a diagnosis, for a DIAGNOSIS TEST. Are you fr More

by SHAINA.SANCHEZ14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Oct 06, 2021 -

Ocean Cadillac responded

I'm sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, I would appreciate the opportunity to address your concerns. Please let me know the best way to reach you. You can also contact me directly at 786-708-8310. Cordially, Rich Sturgill General Manager

Oct 07, 2021 -

Ocean Cadillac responded

Thank you for bringing this to our attention, Shaina, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. I can be reached directly at 786-708-8310 or rich.sturgill@oceancadillac.com Cordially, Rich Sturgill General Manager

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