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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,428 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,428 reviews

June 03, 2021

I sent my car to fix a problem with the window, they returned it with damage on the steering wheel and didn’t take responsibility for it. Very bad service, not recommended. More

by MIGUELOGARCIA06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricardo Rivero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Gendler, Marc Collins, DAS Admin, Mario Murgado JR, Al Mendoza, Rich Sturgill
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Jun 06, 2021 -

Ocean Cadillac responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Jun 16, 2021 -

Ocean Cadillac responded

I'm so sorry you had a bad experience. I'd like to know how I can help make this better for you. Please reach out to me directly at your convenience so we can discuss further. Sincerely, Rich Sturgill General Manager 407-687-2253

June 03, 2021

I would like to thank Ocean Cadillac for the Amazing service and support they have given me, Best place to buy a New and Used cars! Mariano & Pat are the Best! More

by Francisco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Rivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Petrina Cossentino, Barbara Gendler, Marc Collins, DAS Admin, Mario Murgado JR, Al Mendoza, Rich Sturgill
Report | Print
Jun 03, 2021 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac, Francisco, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 01, 2021

I want to send a special thanks to Pat Cossentino for the stellar service she provided me last week. Pat was exceptional from start to finish. I will be an Ocean Cadillac customer for life. Thank you Pat! More

by Jscott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Rivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Petrina Cossentino, Marc Collins
Report | Print
Jun 01, 2021 -

Ocean Cadillac responded

Congratulations on your new purchase! It's great to hear that Pat was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ocean Cadillac!

May 31, 2021

Such a great service especially from my salesman David Dill... this is my fourth SUV I’ve purchased through him and I will continue to do so!!👍 More

by Fajita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dill
Report | Print
Jun 01, 2021 -

Ocean Cadillac responded

Thanks for your review! Quality customer service is our number one priority, so we're happy to hear that David continues to meet your expectations. Thank you for choosing Ocean Cadillac--we look forward to helping you with #5 when the time comes!

May 28, 2021

David Dill, our specialist, was just wonderful!!! My daughter and son-in-law surprised me with a new car for Mother’s Day. My jag is 20 yrs old and has few of the modern technologies. David was so pat More

by Randi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dill
Report | Print
May 29, 2021 -

Ocean Cadillac responded

Randi, thank you for taking the time to share your thoughts on working with our team. We're glad to hear David delivered such a great experience!

May 27, 2021

Great service and friendly staff prices is high but a great car im a repeat buyer from the same company and very happy with their service More

by srottenstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino, Barbara Gendler, Marc Collins, Al Mendoza
Report | Print
May 27, 2021 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

May 27, 2021

Excellent customer service and attention to detail. Very informative and willing to go the extra mile to make customer happy and satisfied. Highly recommended, ask for Jose in sales! More

by DIAZ031818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Petrina Cossentino, Barbara Gendler, Jose Ramirez
Report | Print
May 27, 2021 -

Ocean Cadillac responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback for Joel and the team!

May 26, 2021

Ocean Cadillac made my buying experience simple and easy. Pat and Enrique were extremely helpful and kept me informed throughout the entire process. I want to thank Mike Kelley as well for his transparency a More

by Kellynace1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kelley, Petrina Cossentino, Marc Collins, Rich Sturgill
Report | Print
May 26, 2021 -

Ocean Cadillac responded

Thanks, Kelly, for sharing your thoughts about your experience with Pat, Enrique, and Mike here at Ocean Cadillac. We appreciate your business and hope to see you again soon!

May 20, 2021

Thank you Jose for your excellent customer service, his excellent service began since we walked through the dealer's doors. We are happy with our new Escalade More

by Cesar and Sheila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
Report | Print
May 20, 2021 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Escalade, and don't hesitate to reach out if you need anything else.

May 20, 2021

excellent service very professional recommended 100% nice sales , perfect financial person , miy buenos profesionales , ayudan al cliente , son recomendados los felicito, muy buen equipo nice More

by Michael Sanchez
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
Report | Print
May 20, 2021 -

Ocean Cadillac responded

Thank you for your very kind review, Michael! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.

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