Back

Ocean Cadillac

Miami, FL

4.5
1,428 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
Contact Dealership

17800 Ipco Rd

Miami, FL

33162

Directions

By Type

Showing 1,428 reviews

April 19, 2021

Pat was extremely helpful and knowledgeable she treated us as if she already knew us and answered every question. Pat truly enjoys her work and it reflects in the way she treated us. Having worked for AT&T More

by Another satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino
Apr 19, 2021 -

Ocean Cadillac responded

Congratulations on your new vehicle, Marlene and Manny! Thank you for taking the time to share your excellent feedback with us. We're glad to hear that Pat delivered such a great experience! We're looking forward to sharing this fantastic, five-star review with Pat and our team!

April 16, 2021

I got a really bad service and On top of that I’m not happy with my car This is not $94,000 car . It was my dream car I did a lot to buy it and I’m very disappointed More

by yaniv.noah
Recommend Dealer
No
Employees Worked With
Jose Ramirez
Apr 22, 2021 -

Ocean Cadillac responded

Noah, I'm sorry to hear that your visit didn't meet the high standards that our guests have come to expect from our dealership. If there's anything I can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly at rich.sturgill@oceancadillac.com . I would love the opportunity to get to the bottom of this and turn things around for you. Cordially, Rich Sturgill General Manager

April 09, 2021

Terrific service. Baho Agbas is a thoughtful, helpful, and personable agent. He was a pleasure to work with and helped me get a great deal on a gorgeous Cadillac XT6. Similarly, the finance manager called More

by Mikeyviola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baho Agbas
Apr 09, 2021 -

Ocean Cadillac responded

Wow! Thank you so much for this great five-star review. Congratulations on your Cadillac XT6, Mikey! We're happy to hear that both Baho and Andy were able to serve you and demonstrate our commitment to great service. Thank you for choosing Ocean Cadillac and helping to share the word about us. We’re here for you anytime!

April 08, 2021

This is the most wonderful dealership I have EVER fine business with. I would HIGHLY recommend Ocean Cadillac to anyone who is looking for a great deal at an unbeatable price. More

by Kathy P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dill
Apr 08, 2021 -

Ocean Cadillac responded

Thank you so much for your excellent review, Kathy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 08, 2021

There are 2 or 3 other Cadillac dealers I can visit, but choose to be loyal to Ocean because of the wonderful efforts and treatment by interior service staff. Now, as far as mechanically, I am at the point More

by WILLIAMVEGA_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All interoffice svc writing dept staff is top notch., Barbara Gendler
Apr 25, 2021 -

Ocean Cadillac responded

Hello William, Providing a positive experience is our top priority, so we're disappointed to hear that you have had to make multiple visits for the same issue. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your service visits didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

April 08, 2021

Maurizio was on the ball and the sales manger didn’t play any games. They delivered everything timely as promised and the sales process was smooth. Other Dealerships need to take note and follow suit. More

by Audibossman
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Apr 08, 2021 -

Ocean Cadillac responded

Thank you for sharing your experience with us! We're happy to hear it went well with Maurizio and Barbara. Congratulations on your new vehicle. We truly appreciate your feedback!

April 04, 2021

Top notch service, prompt resolution to all the issues with my vehicle, ultimate customer attention, constant communication whether is a day or a few days, overall 10/10. This is my source of all things C More

by DOCTORJIMENEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Rivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Petrina Cossentino, Barbara Gendler, Marc Collins, Jose Ramirez, Mario Murgado JR, Al Mendoza, Rich Sturgill
Apr 05, 2021 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 01, 2021

Need signs directing to service area.Staff is very Need signs directing to service area. Staff is very hospitable. Servicing my XT4 was quick and complete. Restroom floor very dirty. Xxx xxx xxx xx More

by DutchRoelofke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Adriana Service Rept, Barbara Gendler
March 31, 2021

Jose is an amazing guy..we are super happy with the deal and this vehicle, everything was smooth and fast in less than 3h we were ready to roll..! I highly recommend to come and visit him in ocean Cadillac More

by FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
Mar 31, 2021 -

Ocean Cadillac responded

Congratulations on your new vehicle! Thank you for taking the time to leave us this fantastic, five-star review. We are very happy that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 31, 2021

I am.very disappointed in the service that I got. First of all since I bought that vehicle it has been one issue after the next and mo one seem s to care or even want to fix the problems. I would never rec More

by cdward525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barbara Gendler
Apr 15, 2021 -

Ocean Cadillac responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

...
92
...