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Ocean Cadillac

Miami, FL

4.5
1,428 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,428 reviews

February 27, 2021

I’d like to thank Ocean Cadillac and the team for the great service, especially Mr.Giuseppe G. Higuera. He was very attentive and helpful and provided the best experience. More

by Abdulkarem Assad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe G. Higuera, Petrina Cossentino
Feb 27, 2021 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Giuseppe and the team, and we look forward to working with you again.

February 27, 2021

We were surprised to find the dealership under renovation and construction. In spite of that the staff was very professional and we navigated easily from service to sales. Everyone was helpful and friendly. More

by Mgmglassman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Ocean Cadillac responded

Thank you for your feedback on your recent visit to Ocean Cadillac. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Cadillac!

February 25, 2021

barb is the best for info service and info when it comes to your car. always responsive with all the facts.could not ask for a more comepetent person More

by skaletb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Feb 25, 2021 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that Barb had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ocean Cadillac. Please don't hesitate to reach out if you need anything else.

February 22, 2021

My recent service was terrific, from the pickup to delivery. My SUV is running beautifully. A special thanx to service manager John who coordinated everything like a pro. More

by jafnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in Service
Feb 22, 2021 -

Ocean Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

February 17, 2021

Bought my escalade from Enrique and was satisfied with the service. Didn't know about the price increase of the escalade but I found out that other dealers are doing it too so no biggie. More

by Robert Araujo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Ocean Cadillac responded

Thank you so much for your excellent review, Robert! We are so glad that Enrique had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

February 17, 2021

Your pick up and delivery service works very well for us and your service department has always been available to correct or fix any vehicle problems. More

by ib4241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Petrina Cossentino, Barbara Gendler, Marc Collins, Jose Ramirez, DAS Admin, Mario Murgado JR, Al Mendoza
Feb 17, 2021 -

Ocean Cadillac responded

It has been a pleasure serving you. Providing a quality customer experience is always our number one priority, and we're happy to hear that our pickup and delivery services met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

February 16, 2021

Barbara and Ocean Cadillac are great. Unfortunately One issue is ongoing due to an intermittent issue. Barbara is working with me as much as possible to resolve this issue. Although lots of people are writ More

by Steven S
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Feb 16, 2021 -

Ocean Cadillac responded

Hello Steven, Thank you for taking the time to submit a review. We are so glad Barbara has been great in assisting you with your ongoing problem. We truly appreciate your business. If you would like to further discuss your concerns, feel free to contact management at your convenience.

February 12, 2021

Thanks for the exceptional service, you are a great team. Special recognition to service representative John Dias for his professionalism and dedication. I feel safe because my car is in professional hands More

by luisfbh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dias
Feb 12, 2021 -

Ocean Cadillac responded

Thank you so much for your kind words, Luis! We appreciate you taking the time to leave us this wonderful feedback about John!

February 11, 2021

I would like to share my great experience at Ocean Cadillac. These people were a pleasure to work with. Everybody was friendly and provided fast service. I went in today to sell them my Cadillac Escal More

by M.Holzli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariano Reol, Alex Andreus
Feb 11, 2021 -

Ocean Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with our team here at Ocean Cadillac. We look forward to doing business with you in the future. Thank you again for this awesome, five-star review!

February 07, 2021

Petrina was great. However, I have some suggestions, Next time show the customer the bells and whistles on the demo while the customer's car is being detailed so things are done in parallel, It wou More

by fibermgr
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino
Feb 07, 2021 -

Ocean Cadillac responded

Thank you so much for choosing Ocean Cadillac, it's great to hear that Petrina delivered such a positive experience! We appreciate your feedback and your business, and please don't hesitate to reach out if we can be of any further assistance.

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