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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,470 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,470 reviews

May 20, 2021

Thank you Jose for your excellent customer service, his excellent service began since we walked through the dealer's doors. We are happy with our new Escalade More

by Cesar and Sheila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
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May 20, 2021 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Escalade, and don't hesitate to reach out if you need anything else.

May 20, 2021

excellent service very professional recommended 100% nice sales , perfect financial person , miy buenos profesionales , ayudan al cliente , son recomendados los felicito, muy buen equipo nice More

by Michael Sanchez
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
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May 20, 2021 -

Ocean Cadillac responded

Thank you for your very kind review, Michael! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.

May 11, 2021

Great customer service from Barbara G. Answer all my questions and made my son and I feel a home. Awesome job during my visit that day. More

by koleskola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
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May 11, 2021 -

Ocean Cadillac responded

We are very happy to hear that Barbara provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2021

Rich and his whole team were excellent to deal with in the purchase of our Escalade. We ordered the car online and the process was super easy and seamless. Couldn't be happier with our experience. More

by rob.evan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Sturgill
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May 10, 2021 -

Ocean Cadillac responded

Thank you for taking the time to write this review, Rob! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Escalade! All of us at Ocean Cadillac are glad to have you as a customer.

May 06, 2021

Jose was extremely knowledgeable on the features on my Escalade. There was none of the nonsense of going back and forth when negotiating the value of my trade in. I left with a deal I was very happy with More

by WPB escalade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
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May 06, 2021 -

Ocean Cadillac responded

Thank you! Jose and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new Escalade! Thank you for choosing Ocean Cadillac.

May 05, 2021

I spoke with Barbara on Thursday, but she did'n call me back as she promesed me. So on Monday I called again and Adriana send me inmediatly a guy to pick up my car. and soon my car back to me, with a full More

by LEYDA.CORREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana
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May 05, 2021 -

Ocean Cadillac responded

Thank you so much for your kind words for Adriana, and for taking the time to share your feedback!

May 02, 2021

David Dill is a knowledgeable, courtesy, and efficient Cadillac expert. Ocean Cadillac is lucky to have him! His easy going low pressure style is a pleasure to work with. It is clear why his clients kee More

by docstuc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dill
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May 02, 2021 -

docstuc responded

David Dill is a knowledgeable, courtesy, and efficient Cadillac expert. Ocean Cadillac is lucky to have him! His easy going low pressure style is a pleasure to work with. It is clear why his clients keep returning for their next car.

May 03, 2021 -

Ocean Cadillac responded

Thank you for taking your time to let us know how you feel about David Dill!!! David always conducts his business with a Customer First mindset. We feel very lucky to have David represent us here at Ocean Cadillac!

April 29, 2021

Barbara is the best! She arranged for pick and deliver of my car. Called me when the car was ready. She is always friendly and helpful. More

by carfagna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Report | Print
Apr 30, 2021 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with Barbara and our team. We're glad to hear we delivered such a great experience!

April 26, 2021

Bought a $110k vehicle, but customer service felt on some used cars dealership. Finance department is the worst. Been trying for few months to get money back that I paid for maintenance and extended warranty More

by EB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Enrique Capiro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kelley
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Apr 27, 2021 -

Ocean Cadillac responded

Providing a positive experience is my top priority, so I'm disappointed to hear that your visit didn't measure up. Thank you for bringing this to my attention, and if you'd be willing to give me some more detail, please feel free to reach out to me directly at rich.sturgill@oceancadillac.com

April 23, 2021

As always, great service from Barbara and Team!! Looking forward to my next oil change and the Construction of the new show room. Thank you!! More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Report | Print
Apr 25, 2021 -

Ocean Cadillac responded

It's great to hear that Barbara was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

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