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Ocean Cadillac

Miami, FL

4.5
1,470 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,470 reviews

March 31, 2021

Jose is an amazing guy..we are super happy with the deal and this vehicle, everything was smooth and fast in less than 3h we were ready to roll..! I highly recommend to come and visit him in ocean Cadillac More

by FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
Mar 31, 2021 -

Ocean Cadillac responded

Congratulations on your new vehicle! Thank you for taking the time to leave us this fantastic, five-star review. We are very happy that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 31, 2021

I am.very disappointed in the service that I got. First of all since I bought that vehicle it has been one issue after the next and mo one seem s to care or even want to fix the problems. I would never rec More

by cdward525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barbara Gendler
Apr 15, 2021 -

Ocean Cadillac responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

March 28, 2021

Sales staff and sales management were fantastic. They were transparent, knowledgeable and accommodating. They made our purchase easy, as we were transferring an out of state license plate. Highly recomme More

by pjruggieroiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurizio Orengo
Mar 29, 2021 -

Ocean Cadillac responded

Here at Ocean Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 25, 2021

Eddie went far beyond the call of duty to replace my dead battery in the comfort of my driveway. He should be commended for a job well done!! More

by hippopod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Mar 26, 2021 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac, your feedback and rating mean a lot to us. We're glad Eddie was able to help, and we hope to see you again!

March 24, 2021

I was charged $500 more than what I agreed for the sale of the car. Also the business office charged me over $500 to just transfer my license plate which it only cost $82.35 and they never also sent my reg More

by Tony E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Enrique Capiro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Petrina Cossentino, Marc Collins, Jose Ramirez, Mario Murgado JR, Al Mendoza
March 22, 2021

Barbara and the Ocean staff are trying their best to resolve an issue with my car. Although it is intermittent, they are doing everything possible More

by Steven S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager, Barbara Gendler
Mar 22, 2021 -

Ocean Cadillac responded

Steven, Thanks for sharing your thoughts about your experience working with Barbara here at Ocean Cadillac. We appreciate your business and hope to see you again soon!

March 19, 2021

Bought a vehicle site unseen and Baho was awesome to work with conducting video calls and walk arounds making me well informed! They worked with my shipping company to get the vehicle shipped out quickly! Gr More

by Jim Lezza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baho Agbas
Mar 19, 2021 -

Ocean Cadillac responded

Jim, it's great to hear that Baho and our staff were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership! Congratulations on your new vehicle!

March 18, 2021

I want to give a special thanks to Ocean Cadillac for their professionalism. I worked with Boho and Mark, they were considerate of my time and got me a great deal on my Cadillac Escalade. The transaction More

by Shellz2144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boho
Mar 18, 2021 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 18, 2021

Friendly helpful staff. The service was quick and easy. I was able to use a coupon which made the service very affordable.will use this service again. More

by kslevine1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geo, Barbara Gendler
Mar 19, 2021 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.

March 16, 2021

Outstanding service and communications. Always treat their customers with respect and make sure they are treated with care. Barbara is the best Advisor I have ever dealt with. Vince is an excellent em More

by PRUTHFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Mar 16, 2021 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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