Ocean Honda Santa Cruz

Great customer service The customer service at Ocean Honda was excellent. However, they were overbooked so after 2 hours, they were just beginning work on my car. The tota The customer service at Ocean Honda was excellent. However, they were overbooked so after 2 hours, they were just beginning work on my car. The total time for an oil change and tire rotation was 3 hours. More

Oil change / tie rotation The work was done quickly and professionally - all personnel were courteous and friendly. I appreciate knowing that my car ( which I purchased from yo The work was done quickly and professionally - all personnel were courteous and friendly. I appreciate knowing that my car ( which I purchased from your company) is being maintained in a way that I can trust.. More

Don't understand the poor reviewers I've been taking my car to these folks since I bought it back in 2000 and have never had a bad situation; the recent visit was no exception. There wer I've been taking my car to these folks since I bought it back in 2000 and have never had a bad situation; the recent visit was no exception. There were a few times where they needed to keep my car a little longer just to make sure things are perfect, but how is that a bad thing? More

New Honda purchase Great experience with service department & purchase of our new Honda at Ocean Honda! We would be sure to recommend them to anyone looking to purchase Great experience with service department & purchase of our new Honda at Ocean Honda! We would be sure to recommend them to anyone looking to purchase a new vehicle or looking for service, with out high pressure. More

Dustin always provides excellent service! There was a time when our family stopped taking our Hondas to Ocean Honda. We would call to make appointments and not receive a call back. Our 90,00 There was a time when our family stopped taking our Hondas to Ocean Honda. We would call to make appointments and not receive a call back. Our 90,000 mile service for our 2007 Accord was done by another mechanic in town because we couldn't make an appointment at Ocean Honda. Then, thank God for Dustin! Dustin always has a smile on his face and we know he regularly works 10-12 hours a day... He is always there when we drop off our car in the morning and when we pick it up at night. He is genuinely embarrassed when things don't go right, but he openly answers questions and addresses concerns. He promptly returns calls and was there waiting for us one time when we had our Accord towed into the shop. No dealership is perfect, but when things don't go right, it is comforting to know Dustin is there to help. More

Awesome Dustin consistently provides excellent customer service. He is always fair and friendly. He explains everything to my satisfaction and try's to have Dustin consistently provides excellent customer service. He is always fair and friendly. He explains everything to my satisfaction and try's to have the car done at the time promised. More

excellent service My routine servicing was excellent. It was done in the time that was estimated. I took advantage of the shuttle service which was also excellent and My routine servicing was excellent. It was done in the time that was estimated. I took advantage of the shuttle service which was also excellent and on time. More

Great Job This was a great job done by yourselves person he went way above the call of duty to help me pick out the right color And car This was a great job done by yourselves person he went way above the call of duty to help me pick out the right color And car More

A great dealership to buy a great car This came before my scheduled service visit, but I have used Ocean Honda for servicing my 4 Honda cars. The service is excellent, always on estimate a This came before my scheduled service visit, but I have used Ocean Honda for servicing my 4 Honda cars. The service is excellent, always on estimate and always on time. Thanks for giving me the opportunity to brag about your establishment. More

Sandy Recently, purchased a Civic from Ocean Honda. My salesman was great. Very knowledgeable about the various cars and features. No sales pressure. My Recently, purchased a Civic from Ocean Honda. My salesman was great. Very knowledgeable about the various cars and features. No sales pressure. My Civic drives great. More