Ocean Mazda

I went to the dealer to see a mazda miata that I saw on their page. Upon arrival ask for a sales person. The sales person came and I told him I was interested in seeing the miata. He told me that car is i their page. Upon arrival ask for a sales person. The sales person came and I told him I was interested in seeing the miata. He told me that car is in maintenance, here is my card, come tomorrow and he left. So, i saw a new Miata on display, I call him back I ask to see it, he say no that tomorrow. Conclusion he doesn't want to work or late customer don't buy lol. I went out to look at the cars and I see 4 miata. I came back and asked again to see the cars, he told me that those cars just arrived and cannot be tested, that they has to pass an inspection. The seller told me again that tomorrow come. I asked to speak with the manager to explain the situation of the sales person not giving me a great service , and he said that he agreed, next to him was another supervisor or something and he say that those cars could not be driven and I answered him back that a great sales person will show the cars a least , not to drive just to see it and buy the car when was available and had my name to call me next day to test drive the car. Obviously in this mazda dealer there is no good service. I had never encountered a situation like this, the manager never had the courtesy of saying I'm going to find you another sales person who wants to work. Conclusion had an approval up to 45,000 !!!!! the next day I went to brickel mazda oh thank you to Jordi! i buy two cars miata and CX5 for my partner. SHAME for Ocean Mazda. You loose two sales and a great customer! More

Gracias Federico! Me ayudo en mi proceso para obtener el carro de mis sueños! Siempre fue muy atento y servicial, espero trabajar contigo de nuevo en el futuro! carro de mis sueños! Siempre fue muy atento y servicial, espero trabajar contigo de nuevo en el futuro! More

Had a wonderful experience! Highly recommend salesman Danny Rodas And Finance Manager: Rosalyn Montanaro! PHENOMENAL customer service from both. I Will most definitely be back Danny Rodas And Finance Manager: Rosalyn Montanaro! PHENOMENAL customer service from both. I Will most definitely be back More

Buena persona, atenta, te ayudará en lo que haga falta, lo recomiendo para quien quien quiera comprar un auto. Peleara por buscarte el mejor precio. lo recomiendo para quien quien quiera comprar un auto. Peleara por buscarte el mejor precio. More

Excellent customer service, friendly atmosphere. I certainly would recommend this auto dealership, Manny is very pleasant and professional Sales Consultant that cares for his clients . certainly would recommend this auto dealership, Manny is very pleasant and professional Sales Consultant that cares for his clients . More

I decided to return to Ocean Mazda even after I had a previous bad experience with other employees a year ago which took my business elsewhere. That turned out to be a bad idea. I was looking at a new previous bad experience with other employees a year ago which took my business elsewhere. That turned out to be a bad idea. I was looking at a new Mazda and was having a pleasant enough experience with the sales person but then the manager came out. Mauricio's attitude from the jump was aggressive and condescending and he refused to take any money off the MSRP and said he sells his cars over MSRP. I find it hard to believe a car that's been around since 2017 is still selling over MSRP. More

Manny Patino was very helpful and honest in helping us find the find the car we were looking for. We left with car we wanted. The process was fast and efficient. Very well appreciated. find the find the car we were looking for. We left with car we wanted. The process was fast and efficient. Very well appreciated. More

So after agreeing to pay 150$ fee because we weren't able to travel down south to sign papers; they are charging 750$ after all the papers were sign. We agreed to 150$ but now it is 750$ which doesn't make s to travel down south to sign papers; they are charging 750$ after all the papers were sign. We agreed to 150$ but now it is 750$ which doesn't make sense to me. Never in my life I would of agreed to this if I was informed before signing the refinance contract. And even in the contract it doesn't ever say anything about this fee. Be careful! I was very happy at first but now that they are charging me all this, I am very upset. More

Worked with both Manny and Robert to lease my new Mazda CX five 2021 ( my third Mazda car with ocean Mazda). Manny was extremely professional, nice and helpful! he made the experience super easy and worked CX five 2021 ( my third Mazda car with ocean Mazda). Manny was extremely professional, nice and helpful! he made the experience super easy and worked really well With us and everything we were looking for in a car! Would highly recommend anyone to lease or buy your next car with him! More

Rosalyn is Amazing & your Closer. Any difficult task, she is your “Go to”. History 3yrs ago, 2018 went to Mazda to get a lease, Rosalyn came out of nowhere to help & close the Deal. Walked out with my car. F is your “Go to”. History 3yrs ago, 2018 went to Mazda to get a lease, Rosalyn came out of nowhere to help & close the Deal. Walked out with my car. Fast forward 2021, was contacted to bring in lease. When we went to finance, my hubby says “its the Closer.” She truly listens/cares about her customers. Ocean should keep their Gem, because any hard situation Rosalyn hands down can get it done. I know she can because i walked out again with another lease. I would follow Rosalyn anywhere she goes, just because when you have someone that good, you dont let it go. She’s a Keeper, she is your Closer, and She gets it DONE! More