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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,413 reviews

July 29, 2023

Good dealership laid back and don’t pressure you. Robert is a cool guy recommend him to anyone that goes. Would’ve liked the pen but it’s cool. More

by Agustin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wilkins
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Aug 01, 2023 -

Oklahoma City Volkswagen responded

Agustin, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know you had a positive experience with Robert at Oklahoma City Volkswagen. We appreciate your recommendation and feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

July 26, 2023

Hey there, I am missing a couple of my air plug covers when I had my tires rotated. More

by sharaern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail, Kevin Lindsay
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Jul 27, 2023 -

Oklahoma City Volkswagen responded

HI Sharaern, Thank you for taking the time out of your day to provide our Oklahoma City Volkswagen team feed back! Our team appreciates your business and for trusting OKC VW with your automotive service needs! We appreciate you bringing this to our immediate attention and regret to hear about the possible oversight. We apologize for the overlook! Our team invites you to stop by, and we can put new ones on for you quickly! Our team looks forward to your continued support! Thank you for being our customer! See you soon! Serving you and Nothing Else! Your team at Oklahoma City Volkswagen

July 25, 2023

The technician installed the filter incorrectly, causing error codes in the system. Not able to accelerate as a result but gently drift which is a safety hazard. Evaluating if I bring my car back to OKC be More

by PP04814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Silvernail
Report | Print
Jul 26, 2023 -

Oklahoma City Volkswagen responded

We're really sorry to read about your experience. We take pride in our attention to detail and it's clear we've missed the mark here. Your feedback is important, as it helps us improve our service standards. Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

July 21, 2023

The best car buying experience that I have ever had! !! Lauren was super knowledgeable about electric and gas cars alike, and she made sure to make sure that I was comfortable during the ENTIRE process. More

by SweetTeaDaddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
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Jul 24, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW sales Team! Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

July 21, 2023

I was very pleased with OK City VW staff while purchasing a new car. Thee staff members were attentive, informed and patient throughout the process. I will recommend this dealership to others. More

by notinamongus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Maritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Lauren Betz, Robert Wilkins, Ethan Davis
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Jul 24, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're so glad to hear that you had a positive experience with our staff at Oklahoma City Volkswagen! Thank you for recommending us, and we appreciate your support. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a great day! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

July 16, 2023

Contacted several dealerships looking for a specific vehicle. I ultimately found it at OKC VW. Working with individuals over the phone was super easy; they were responsive, informative, and friendly. More

by mdcroom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Maritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Davis
Report | Print
Jul 19, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SALES Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

July 15, 2023

Clean, prompt, Matt was great to work with, great customer waiting area, always get my service done here More

by CAROLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Brian Smith, Matt Silvernail
Report | Print
Jul 17, 2023 -

Oklahoma City Volkswagen responded

Thank you for the great review! We're glad to hear that Matt provided excellent service and that you enjoyed our customer waiting area. We are proud to have Matt on our team. We appreciate your business and hope to see you again at Oklahoma City Volkswagen!

July 14, 2023

Everyone was friendly and helpful. The attitude of the service representatives will make me a long term customer More

by agreen8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
Report | Print
Jul 18, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

July 02, 2023

Lauren was amazing! She helped me find the perfect vehicle and made the process extremely easy! More

by kir.harm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
Report | Print
Jul 05, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

July 01, 2023

OKC VW made the purchase very easy. Rachel, the internet manager, was responsive and easy to deal with. Lauren finished up the sale with personalized professionalism. Would recommend More

by rkmenie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
Report | Print
Jul 03, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Rachel, Lauren, and the rest of our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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