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Oklahoma City Volkswagen

Oklahoma City, OK

4.4
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,413 reviews

June 15, 2022

Great experience. No hassle, no pressure. I highly recommend OKC VW. Great burgers in The City. Treat yourself. More

by matroberts78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Clytus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Fails, Ruben Rico, Brian Smith, Oscar Godinez, Stan Halcarz, Matt Silvernail, Brandon Blackmon
Jun 16, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW sales team! Thank you for taking the time to leave us your wonderful five-star review! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 09, 2022

Lauren is the best! No pressure. Super knowledgeable. Extremely patient. She’s my new go-to for buying a car! More

by Chandy.stout
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
Jun 09, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 09, 2022

Steven was a fantastic person to deal with. I was hoping for a better deal on my purchase but other than that the experience was a very positive one. More

by jorgev1721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Clytus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Fails
Jun 09, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor Steven and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 08, 2022

Polite. Would not come off asking price, even a little. No follow-through: Salesman said he would check on items missing from truck. After 3 attempts to c More

by heather63
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Rico
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Rico
Jun 08, 2022 -

Oklahoma City Volkswagen responded

Thank you for taking the time to provide us with your feedback to our OKC VW sales team! This feedback continuously helps our Oklahoma City Volkswagen team improve! We apologize we did not meet your expectations during your truck purchase process! Our Oklahoma City VW team has carefully read your feedback and always works vigorously to provide 100% transparency to all our customers. Our OKC VW team attained all the necessary documentation, communication treads, and disclosure information that each consumer agrees to at the time of completing their purchase! Our OKC VW sales team did not waiver from its #1 goal of providing superior service! We provided you with 100% transparency that the AS IS truck purchased did not have floor mats and would not be supplemented by the dealer. Unfortunately, asseocories or additional add-ons are always at the consumer's responsibility with the option to purchase! Our sales associate also provided you with almost a full tank to show our appreciation, we apologize that you felt this was not sufficient! Our OKC VW team thanks you for your business and hope to earn your 5-Stars in the future! Our team is always here to serve you! Thank you! "Servicing You and Nothing Else!" Your Oklahoma City Volkswagen Team.

Jun 08, 2022 -

heather63 responded

1). Just shy of a quarter tank is NOT ALMOST FULL. Ask anyone. 2). I merely asked that the salesman check on the mats in case they were forgotten after the detail. I honestly did not remember after test driving so many of the same model vehicle that day and the Saturday before. He should have at least responded with a "no, they're missing" but I was ignored after 3 attempts. Typical used car salesman/buying experience. **THERE'S A REASON FOR THE USED CAR SALESMAN REPUTATION**

Jun 08, 2022 -

Oklahoma City Volkswagen responded

Your continued bedevilment has no verity here. Our OKC VW team thanks you for your business and hope to earn your 5-Stars in the future! Our team is always here to serve you! Thank you! "Servicing You and Nothing Else!" Your Oklahoma City Volkswagen Team.

June 06, 2022

They have a very good service, very friendly, attentive, good prices, good financing and a very good inventory More

by Orlhecfervar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Godinez, Lauren Betz
Jun 07, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 04, 2022

Lauren was really knowledgeable about the car buying process and really tried to work with us. I really appreciated that she ran through a rain storm so we didn't have to! She also noticed that we were More

by Qtpiefelicia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
Jun 06, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Salesperson Lauren and our OKC VW team appreciate your kind feedback! Here at Oklahoma City Volkswagen, we take dignity in the trust our customers establish with us! We appreciate your support and business! Please do not hesitate to contact any of our team members at your preferred Volkswagen Dealership in Oklahoma City! We are here for any of your automotive services and needs! We look forward to working with you again! See you soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 01, 2022

Everyone is always very nice and helpful each time I have been there for my Tiguan to be serviced. I do know when I trade this Tiguan in for an Atlas, I will be a returning customer More

by angelarenee88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jun 02, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Here at Oklahoma City Volkswagen, we take dignity in the trust our customers establish with us! We appreciate your support and business! Please do not hesitate to contact any of our team members at your preferred Volkswagen Dealership in Oklahoma City! We are here for any of your automotive services and needs! We look forward to working with you again! See you soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 01, 2022

Steven was great to work with! He was very helpful and honest without pressuring us. More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Clytus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Blalock
Jun 01, 2022 -

Oklahoma City Volkswagen responded

Hi Anna! Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor Steven and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 31, 2022

From the very start Lauren was professional, kind, courteous and willing to work with my wants. No body likes to be looking to buy a car and have someone trying to force your hand on the dotted line a More

by ThegirlRyan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Clytus
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Rico, Oscar Godinez, Matthew Mobley, Lauren Betz, Levi Bent, Jacob Taylor-Goss, Izzy Rodriguez, Dilon Moore
May 31, 2022 -

ThegirlRyan responded

Thanks again!

Jun 01, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 31, 2022

Positive experience - patient, quick, courteous, and professional from sales to finance. Would recommend to friends and family. More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Rico, Levi Bent
May 31, 2022 -

Oklahoma City Volkswagen responded

Hi Gary! Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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