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Oklahoma City Volkswagen

Oklahoma City, OK

4.5
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,413 reviews

April 28, 2022

As always, Oklahoma City Volkswagen presented a more then pleasant visit for me when I brought my car in for a service. Brian in service is always helpful and gets me in and out quick. More

by john.hernandez224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Apr 29, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership in Oklahoma City! We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations throughout the service process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! This OKC VW Service team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact your service advisor Brian or any team associate for your automotive needs! At OKC VW we know referrals are earned and we are grateful to earn your recommendation! We look forward to seeing you at your next service interval! Thank you! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

April 27, 2022

Lauren was awesome to work with and very friendly and knowledgeable. This was by far the best and easiest car buying experience we have had! More

by hancocks00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
Apr 28, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership in Oklahoma City!. We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations throughout the purchase process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! This OKC VW Sales team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Don't forget, your new Volkswagen Atlas Cross Sport came with our exclusive RT66 Advantage maintenance program! Please do not hesitate to contact your sales team member Lauren for your automotive needs! At OKC VW we know referrals are earned and we are grateful to earn your recommendation! We look forward to seeing your smiling faces at your first service interval! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

April 26, 2022

We were in town on vacation. The service manager Brian got us in and out of there even without an appt. He was very friendly and knowledgeable. Best dealership experience ever! More

by rae.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Clytus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Fails, Brian Smith
Apr 26, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership of Oklahoma City!. We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations throughout the purchase process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team continuously improve all services! This OKC VW Service team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact any OKC VW team member for your automotive needs! We look forward to seeing you at your next visit to OKC and to our store! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

April 26, 2022

Stephen was very patient and helpful during my car buying experience! He let me actually shop around and look at several different vehicles and test drive several until I found the one I wanted. He never act More

by k.james051714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Clytus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Mobley
Apr 27, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your advisor Stephen and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 21, 2022

Didn’t get everything that was supposed to be done. Took longer than expected. Otherwise good job fixing the things that did get fixed. I asked for a simple valve stem cap and was told twice it would b More

by bankdude22
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership of Oklahoma City!. We wanted to take a little time to say thank you for your recent visit to our Service Department. We are pleased to hear we met your expectations throughout the process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team continuously improve all services! This OKC VW team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact any OKC VW team member for your automotive needs! We look forward to seeing you at your next visit! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

April 21, 2022

Very nice Experience! Thanks Very Much! I will always bring my car in to the dealership. More

by abrookings54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Apr 21, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Here at Oklahoma City Volkswagen, we take dignity in the trust our customers establish with us! We appreciate your support and business! We look forward to working with you again! Please do not hesitate to contact any Oklahoma City Volkswagen team member for any of your automotive services and needs! See you soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 21, 2022

It is always a pleasant experience at Oklahoma City Volkswagon. They are always customer focused. More

by cmhaase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Apr 21, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership of Oklahoma City!. We wanted to take a little time to say thank you for your recent visit to our Service Department. We are pleased to hear we met your expectations throughout the process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team continuously improve all services! This OKC VW team and your service advisor Brian will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact any OKC VW team member for your automotive needs! We look forward to seeing you at your next visit! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

April 21, 2022

Oklahoma City Volkswagen is the best place to get your Volkswagen worked on! The service was MAGNIFICENT! More

by abrookings54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Fails, Brian Smith, Matt Silvernail, Brandon Blackmon
Apr 21, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership of Oklahoma City!. We wanted to take a little time to say thank you for your recent visit to our Service Department. We are pleased to hear we met your expectations throughout the process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team continuously improve all services! This OKC VW team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact any OKC VW team member for your automotive needs! We look forward to seeing you at your next visit! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

May 13, 2022 -

abrookings54 responded

The Oklahoma City Volkswagen Team Works Very Hard To Please Their Customers!

April 21, 2022

Chris was great! I had a goal to not have a down payment. And leave with a car with just trading my vehicle in. I wasn’t expecting to leave with a new car! But yo More

by lacey.ann82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim, Chris Stevenson
Apr 22, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership of Oklahoma City!. We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations throughout the purchase process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team continuously improve all services! This OKC VW team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact any OKC VW team member for your automotive needs! We look forward to seeing you at your next visit! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

April 20, 2022

Easiest car buying experience I’ve ever had! ! Lauren was awesome and got my son in the perfect first car! More

by Davidson.kacie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
Apr 20, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your representative Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Apr 26, 2022 -

Davidson.kacie responded

*update I changed this to a 2 star review because I picked up the car the next day On the way home from driving it off the lot a “check tire sensor” light came on. Then we realized the radio had a short in it and randomly turns off. Once home he goes to lock it and surprise the key phob doesnt work so every time you use the key to lock or unlock the car the alarm goes off. So to lock the door you have to lock it then the alarm goes off you have to unlock it turn on the car to turn off the alarm and then try again until it locks without the alarm. How do you sale a car and not know this is an issue they had to of know. I took it back to the dealership the next morning and spoke with the sales manager. I was told the keys and radio are Chevy issues and they won’t fix it but they would look into fixing the tire sensors and he would call me. He never called me back so 5 days later today I called Lauren who looked into it for me and called me back to let me know they will not fix any of it. However, with all her sweetness she offer to pay some cost out of her pocket.. which I would never let her do!! This is very frustrating and disappointing as I made it very clear that I wanted a safe vehicle for my son when speaking with the sales manager. I even agreed to take care of the key issue and radio myself even though I don’t feel like that should be my responsibility if they would just fix the issues with the tire pressure monitor because I feel like it not working is a safety issue. Moral of the story don’t buy a non Volkswagen vehicle from this company because they are not honest and apparently their service department’s abilities are limited to Volkswagen. At this point I wouldn’t recommend buying any used car from them. Also, make sure you check everything even the locks on cars because they aren’t honest enough to make sure those work!!

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