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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,413 reviews

January 05, 2022

Excellent customer services, honest and respectful staff, fast and reliable service i am happy with the service they done to my car. More

by Allanmasias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Jan 05, 2022 -

Oklahoma City Volkswagen responded

Our Oklahoma City Volkswagen family appreciates your support! We send you the biggest Thank you for being a loyal customer that brings smiles to our service department! We are pleased to hear that we were able to assist you, while providing you a superior service! Our OKC VW Service team & Tammy, Brian, Jacob, Dave will be thankful to hear about your positive experiences from check in to check out! Our OKC VW team thank you for choosing your only locally owned and operated VW Dealer in OKC! Our OKCVW team is always here to serve you! We look forward to your continued support and seeing you at your next service appointment! Thank you! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

January 05, 2022

Airbag recall work was done promptly. Staff was courteous and waiting area was clean and comfortable. More

by kayak0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Chadwick
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Jan 05, 2022 -

Oklahoma City Volkswagen responded

Our Oklahoma City Volkswagen family appreciates your support! We send you the biggest Thank you for being a loyal customer that brings smiles to our service department! We are pleased to hear that we were able to assist you, while providing you a superior service! Our OKC VW Service team & Tammy, Brian, Jacob, Dave will be thankful to hear about your positive experiences from check in to check out! Our OKC VW team thank you for choosing your only locally owned and operated VW Dealer in OKC! Our OKCVW team is always here to serve you! We look forward to your continued support and seeing you at your next service appointment! Thank you! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

December 29, 2021

Car play would not work in the car they sold me. Told me it was the fault of my iPhone it wasn't. Then they told me they would fix it but they don't know when. It could be 6 days, 6 months a year who know More

by dterry1801
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Beauclaire, Lewis Jones, Zack Bridwell
Report | Print
Jan 03, 2022 -

Oklahoma City Volkswagen responded

Thank you for you for choosing your locally owned and operated Volkswagen Dealer in OKC! I appreciate you taking the time out of your day to speak to me on the phone! We send our deepest apologies to you for not meeting your expectations post purchase of your certified pre-owned Atlas Cross Sport! As discussed, the application connectivity issue requires a service appointment and we look forward to seeing you at your appointment! Please remember to contact us to set date and time! Your customer service experience at OKCVW is our top priority, and I want you to be assured of any future services needed! Our Oklahoma City VW Team does not waver from our #1 goal in customer satisfaction and establish trust with customers like you, who are family to us! We thank you for allowing us to be your automotive shop! See you soon! Your Team at Oklahoma City Volkswagen "Servicing You and Nothing Else!"

December 28, 2021

They over exceeded my expectations this time, I am very satisfied with the service I receive. More

by jastuckinmo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick, Lewis Jones, Zack Bridwell
Report | Print
Dec 28, 2021 -

Oklahoma City Volkswagen responded

Our Oklahoma City Volkswagen family appreciates your support! We send you the biggest Thank you for choosing your only Locally Owned and Operated Volkswagen Dealer of Oklahoma City! We are pleased to hear that we were able to assist you, while providing you a superior service! Our OKC VW Service team, will be thankful to hear about your positive experiences from check in to check out! Our OKC VW team thank you for choosing your only locally owned and operated VW Dealer in OKC! Our OKCVW team is always here to serve you! We look forward to your continued support and seeing you at your next service appointment! Thank you! Servicing you and Nothing Else! Your Team at Oklahoma City Volkswagen

December 28, 2021

Brian took the time to make sure we were heard and that our problem could be fixed. He made sure that we were in communication about what was happening throughout the entire process. Cars that aren’t worki More

by bigwave19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Dec 28, 2021 -

Oklahoma City Volkswagen responded

Our Oklahoma City Volkswagen family appreciates your support! We send you the biggest Thank you for choosing your only Locally Owned and Operated Volkswagen Dealer of Oklahoma City! We are pleased to hear that we were able to assist you, while providing you a superior service! Our OKC VW Service team, will be thankful to hear about your positive experiences from check in to check out! Our OKC VW team thank you for choosing your only locally owned and operated VW Dealer in OKC! Our OKCVW team is always here to serve you! We look forward to your continued support and seeing you at your next service appointment! Thank you! Servicing you and Nothing Else! Your Team at Oklahoma City Volkswagen

December 28, 2021

Came in to test out a car, did not expect such good service from the entire team! The process was simple, fast, no cringing along the way. These guys new I wanted to get in and out the door in my new s More

by celestial2577
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fails, Nick Branscum
Report | Print
Dec 28, 2021 -

Oklahoma City Volkswagen responded

Our Oklahoma City Volkswagen family appreciates your support! We send you the biggest Thank you for providing our OKC VW sales team positive feedback! We are pleased to hear that our OKC VW sales team and your sales associates Matt & Nick provided you a 5-star customer experience! At Oklahoma City Volkswagen, we take pride in our knowledgeable team that establishes loyal customers like you! We are excited to see you behind the wheel of the car you loved! Our OKC VW team thank you for choosing your only locally owned and operated Volkswagen Dealer in OKC! Our OKCVW team is always here to serve you! We look forward to your continued support! See you soon! Servicing you and Nothing Else! Your Team at Oklahoma City Volkswagen

December 26, 2021

Unfortunately purchased a Mustang from this dealer. Purchased from another state and relied on honest description of the vehicle. Will never do that again. Vehicle had many paint gouges in it, yet d More

by szyslowskip
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Maritt and gm Daniel Albert
Report | Print
Jan 06, 2022 -

Oklahoma City Volkswagen responded

Thank you for your recent purchase from your only locally owned and operated Volkswagen dealer in Oklahoma City! It was a pleasure working with you! We appreciate you taking the time out of your day to speak to us on the phone and provide review that continuously helps our team improve! We send our deepest apologies that he 2008 mustang did not meet your full expectations. Our sales team at Oklahoma City VW, did provide you with 100% transparent videos, photos and condition reports on this very rare limited edition Shelby GT mustang and discounted it for you. This transparency is what makes customers become family with us! Automobiles like this with under 7k miles are not only impossible to find, but are sold AS IS due to it being preowned. Unfortunately, the very minor chips are apart of purchasing used automobiles. We apologize that this was not to your standards as we work rigorously to meet all our customers expectations. This team at OKC VW, is always here to provide used cars to customers that they love! We hope you're enjoying the limited manufactured mustang! As it may be too late to reconcile with the unattainable demands, we will always be here to serve you! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

Jan 07, 2022 -

szyslowskip responded

The resonse from OKC Volkswagon is totally inacurate and truly disappointing. I would never recommend them. If they were on ebay they would be crucified in there rateing so they don't sell on ebay. The minor imperfections are deep gouges in the paint. Ford dealer wants $2000. To fix. My sales person sent video 10 to 15 feet back and said 3 times this vehicle was immaculate, far from it. I will file a complaint with better business bureau. I have 100% documentation to back up my words! Many other web sites also have inquired about OKC Volkswagon. I will be sure to respond.

December 22, 2021

They're great to work with.As at most VW dealerships things are less pressured and calmer people. More

by kjmccage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Report | Print
Dec 22, 2021 -

Oklahoma City Volkswagen responded

Our Oklahoma City Volkswagen family appreciates your support! We send you the biggest Thank you for choosing your only Locally Owned and Operated Volkswagen Dealer of Oklahoma City! We are pleased to hear that we were able to assist you, while providing you a superior service! Our OKC VW Service team, will be thankful to hear about your positive experiences from check in to check out! Our OKC VW team thank you for choosing your only locally owned and operated VW Dealer in OKC! Our OKCVW team is always here to serve you! We look forward to your continued support and seeing you at your next service appointment! Thank you! Servicing you and Nothing Else! Your Team at Oklahoma City Volkswagen

December 21, 2021

Everyone in the service department is just fabulous. They work hard to make every experience great. Brian and Tammy always recognize my Beetle and are wonderful about keeping track of what needs doing. More

by GANDZWILD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Report | Print
Dec 21, 2021 -

Oklahoma City Volkswagen responded

Our Oklahoma City Volkswagen family appreciates your support! We send you the biggest Thank you for being a loyal customer that brings smiles to our service department! We are pleased to hear that we were able to assist you, while providing you a superior service! Our OKC VW Service team & Tammy, will be thankful to hear about your positive experiences from check in to check out! Our OKC VW team thank you for choosing your only locally owned and operated VW Dealer in OKC! Our OKCVW team is always here to serve you! We look forward to your continued support and seeing you at your next service appointment! Thank you! Servicing you and Nothing Else! Your Team at Oklahoma City Volkswagen

December 20, 2021

Tammy is the best service agent to work with! She is knowledgeable, helpful and always professional. More

by JBRIND1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Report | Print
Dec 20, 2021 -

Oklahoma City Volkswagen responded

Our Oklahoma City Volkswagen family appreciates your support! We send you the biggest Thank you for being a loyal customer that brings smiles to our service department! We are pleased to hear that we were able to assist you, while providing you a superior service! Our OKC VW Service team & Tammy, will be thankful to hear about your positive experiences from check in to check out! Our OKC VW team thank you for choosing your only locally owned and operated VW Dealer in OKC! Our OKCVW team is always here to serve you! We look forward to your continued support and seeing you at your next service appointment! Thank you! Servicing you and Nothing Else! Your Team at Oklahoma City Volkswagen

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