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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.4
1,414 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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Today: 9:00 AM - 7:30 PM Closed Now
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,414 reviews

December 09, 2021

The entire transaction moved very quickly, as if decisions were being made and then presented to the buyer. The exact amount of total finance was not discussed until the transaction had been process More

by KD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Rico, Matthew Mobley
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Dec 16, 2021 -

Oklahoma City Volkswagen responded

Thank you for taking the time to provide feedback that continuously helps our team at Oklahoma City Volkswagen improve. We apologize we did not meet your expectations during the purchase process. At Oklahoma City Volkswagen, we take dignity in the trust we’ve earned with our customers who are family to us. Our OKCVW team properly deciphered your illusive claims. We have attained all documents including the automobile reports on the Certified Pre-owned Tiguan you purchased. Our team would like to properly update customers with adequate details. Your certified Tiguan, passed Volkswagen's 122 multi point inspection and all recommended reconditioning was completed. You can access the Carfax report to ALL of our listed pre-owned inventory on our website 24/7 and request it from any Oklahoma City Volkswagen sales team representative. This 2018 Certified Tiguan, came standard with an added VW CPO warranty! Even better news, it came with our exclusive RT66 free maintenance program! Unfortunately, consumers are always responsible for automobile deprecation, which is why our OKC VW dealership offers protection products to offset this in a total loss situation. KBB is a great consumer tool, but not a true value calculator in this crazy market. We apologize that their website was misleading as our used cars are sold at fair market price and book values provided by JD power, which lenders only accept. An Arbitration agreement is always required at every dealership nationwide! At OKC VW, we do all our home work so you don't have to! We thank you for choosing your only locally owned and operated Volkswagen dealer in OKC! If you would like more information about your certified pre-owned VW purchase, please contact any team member! We look forward to working with you and seeing you at your first service! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

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December 09, 2021

Matt made the purchasing experience very pleasant. He was very patient and courteous. Knowledgeable on the vehicle. He was very helpful and friendly. . More

by Dizzydean7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Bridwell, Matthew Mobley
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Dec 09, 2021 -

Oklahoma City Volkswagen responded

Our Oklahoma City Volkswagen family appreciates your support! We send you the biggest Thank you for providing our OKC VW sales team positive feedback! We are pleased to hear that Matt provided you a 5-star customer experience! At Oklahoma City Volkswagen, we take pride in our knowledgeable team! We are excited to see you behind the wheel of the car you loved! Our OKC VW team thank you for choosing your only locally owned and operated Volkswagen Dealer in OKC! Our OKCVW team is always here to serve you! We look forward to your continued support! See you soon! Servicing you and Nothing Else! Your Team at Oklahoma City Volkswagen

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December 08, 2021

Professional, courteous and an understanding team. Highly recommended dealership to get you in what you want! More

by Mark R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mobley
Report | Print
Dec 08, 2021 -

Oklahoma City Volkswagen responded

Thank you, for taking the time to leave a review to our Oklahoma City Volkswagen team! We are pleased to hear that we were able to assist you with your purchase! Our OKC VW team will be grateful to hear about your recent experience! This OKCVW team is devoted to providing the best customer experience! We know you have many options when it comes to purchasing a car and we are hyped that you choose the only locally owned & driven Oklahoma City VW Dealership! We take pride in our customers and look forward to your continued support! Welcome to the Oklahoma City Volkswagen family! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

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December 08, 2021

Usual used car sales tactics. Legal-probably Eithical-no. Will say what is needed to make the sale. More

by ayre11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Noonan, Zack Bridwell
Report | Print
Dec 16, 2021 -

Oklahoma City Volkswagen responded

Thank you for taking the time to provide feedback that continuously helps our team at Oklahoma City Volkswagen improve. We apologize we did not meet your expectations during the purchase process. Our OKC VW team has attempted to contact you. We have not received a response, please contact us at your earliest convenience! At Oklahoma City Volkswagen, we take dignity in the trust we’ve earned with our customers who are family to us. Our OKCVW team works unvarnished to provide all our customers with a 100% transparent purchase process! As your fallacious statement about sale members has no merit at OKC VW. It is true that a salesmen's duty is to help, guide, educate and provide an automobile a customer loves! This OKC VW team values our 100% transparent business process. This process provides ethical transactions to everyone who walks in the doors of our Oklahoma City Volkswagen Dealership. As it may be too late to reconcile, our OKC VW team will work hard to earn your business in the future. Please feel free to contact us anytime. wecare@okcvw.com "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

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December 08, 2021

I loved how my car was ready within a timely manner for its service! I will be returning when I need another type of service done. More

by mariselatiger12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
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Dec 08, 2021 -

Oklahoma City Volkswagen responded

Thank you for your support! Our Oklahoma City Volkswagen family appreciates your support! We send you the biggest Thank you for being a loyal customer that brings smiles to our service department! We are pleased to hear that we were able to assist you, while providing you a superior service! Our OKC VW Service team & Tammy, Brian, Dave will be thankful to hear about your positive experiences from check in to check out! Our OKC VW team thank you for choosing your only locally owned and operated VW Dealer in OKC! Our OKCVW team is always here to serve you! We look forward to your continued support and seeing you at your next service appointment! Thank you! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

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December 08, 2021

Very professional and kind. The delay in getting parts to fix something on our used auto was out of their control. Frustrating, but not their fault More

by liz.mcclure
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven. , Mario Fails, Colton Thompson, Zack Bridwell
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Dec 08, 2021 -

Oklahoma City Volkswagen responded

Our Oklahoma City Volkswagen family appreciates your support! We send you the biggest Thank you for being a loyal customer and being so understanding about the supply delays! We at OKCVW, continue to work around these delays and hope they resolve soon, to better serve all our loyal customers! We are pleased to hear that we were able to assist you, while providing you a superior service! Our OKC VW Service team & Tammy, Brian, Dave will be thankful to hear about your positive experiences from check in to check out! Our OKC VW team thank you for choosing your only locally owned and operated VW Dealer in OKC! Our OKCVW team is always here to serve you! We look forward to your continued support and seeing you at your next service appointment! Thank you! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

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December 06, 2021

Reuben was nice and easy to work with. Was very straight up with me which made the process easy. More

by hassan.essaili
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Rico, Zack Bridwell
Report | Print
Dec 06, 2021 -

Oklahoma City Volkswagen responded

Thank you, for your review!! We are grateful you picked your only locally owned and operated Volkswagen Dealer of Oklahoma City!! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Ruben and all of us at OKC VW are excited to hear your kind feedback! Here at Oklahoma City Volkswagen, we take dignity in the trust our customers establish with us! We appreciate your support and business! We look forward to working with you again! See you soon! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

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Dec 08, 2021 -

Oklahoma City Volkswagen responded

Thank you, for taking the time to leave a review to our Oklahoma City Volkswagen team! We are pleased to hear that we were able to assist you with your purchase! Our OKC VW team will be grateful to hear about your recent experience! This OKCVW team is devoted to providing the best customer experience! We know you have many options when it comes to purchasing a car and we are hyped that you choose the only locally owned & driven Oklahoma City VW Dealership! We take pride in our customers and look forward to your continued support! Welcome to the Oklahoma City Volkswagen family! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

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November 30, 2021

Extremely professional! Very friendly and courteous! Didn’t high pressure sell us or make us feel like we’re just a paycheck to them! Will definitely buy from them again. The salesman Levi was 10 out 10 More

by chancenfaithpistole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Bent, Zack Bridwell
Report | Print
Dec 01, 2021 -

Oklahoma City Volkswagen responded

Thank you, for taking the time to leave a review to our Oklahoma City Volkswagen team! We are pleased to hear that we were able to assist you with your purchase! Our OKC VW team will be grateful to hear about your recent experience! This OKCVW team is devoted to providing the best customer experience! We know you have many options when it comes to purchasing a car and we are hyped that you choose the only locally owned & driven Oklahoma City VW Dealership! We take pride in our customers and look forward to your continued support! Welcome to the Oklahoma City Volkswagen family! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

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November 29, 2021

Tammy, Brian and Dave once again provided excellent customer service! - A loyal 18 year customer. More

by ANDY.WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave B., Brian Smith, Tammy Chadwick
Report | Print
Nov 30, 2021 -

Oklahoma City Volkswagen responded

Our Oklahoma City Volkswagen family appreciates your support! We send you the biggest Thank you for being a loyal customer for 18 years! We are pleased to hear that we were able to assist you, while providing you a superior service! Our OKC VW Service team & Tammy, Brian, Dave will be thankful to hear about your positive experiences from check in to check out! Our OKC VW team thank you for choosing your only locally owned and operated VW Dealer in OKC! Our OKCVW team is always here to serve you! We look forward to your continued support and seeing you at your next service appointment! Thank you! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

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November 29, 2021

nice, clean, quality and over all good services - good online schedule and time available as well. More

by tnguyen23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Oklahoma City Volkswagen responded

Our Oklahoma City Volkswagen family appreciates your support! We are pleased to hear that we were able to assist you, while providing you a superior service! Our OKC VW Service team will be thankful to hear about your positive experiences from check in to check out! Our OKC VW team thank you for choosing your only locally owned and operated VW Dealer in OKC! Our OKCVW team is always here to serve you! We look forward to your continued support and seeing you at your next service appointment at Oklahoma City VW! Thank you! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

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