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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,413 reviews

August 16, 2021

Customer Service was fantastic. Everyone was friendly and Jacob was great! I switched from another VW dealership for service because of the lack of customer service. Oklahoma City VW was excellent. More

by MAYNARDSALLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2021 -

Oklahoma City Volkswagen responded

Sally, Thank you for your very kind review. Jacob and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oklahoma City Volkswagen. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

August 16, 2021

Honestly the best customer service in OK no comparison to Wichita Falls VW. Techs knew exactly to work on and update. Staff was very friendly. More

by dz_sinue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
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Aug 16, 2021 -

Oklahoma City Volkswagen responded

Thanks for sharing your thoughts about your experience with Oklahoma City Volkswagen. We appreciate your business and hope to see you again soon! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

August 12, 2021

Easy, easy, easy. Thats what its all about for me. Reuben was excellent, very professional!!! I will definitely come back and call Reuben. Thank yoy More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Threet, Ruben Rico
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Aug 12, 2021 -

Oklahoma City Volkswagen responded

John, Thank you for sharing your experience with us! We're happy to hear it went well working with Reuben and hope you enjoy your new vehicle. We truly appreciate your feedback! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

August 12, 2021

Great Owner and Staff! Wonderful service! I will strongly recommend OKCVW to anyone in the market to purchase a vehicle! Best experience I've had in purchasing a vehicle. More

by dwfiles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fails, Lewis Jones, Zack Bridwell
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Aug 12, 2021 -

Oklahoma City Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

August 04, 2021

Friendly. Knowledgable. Very helpful.. Odd circumstances so some of my experience was not "normal". But, the folks who helped me were really terrific. I drove my new VW to Minnesota the very next day. More

by Dcarson763
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Threet, Dave Beauclaire
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Aug 04, 2021 -

Oklahoma City Volkswagen responded

Thank you for choosing Oklahoma City Volkswagen, your feedback and rating mean a lot to us. We're glad Dave was able to help, and we hope to see you again! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

August 03, 2021

Great Service. Kept me informed on all finding that needed attention. Records were well written for future reference. Car was clean upon pick up. Would recommend this dealer to anyone needing Serv More

by rccw74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Report | Print
Aug 03, 2021 -

Oklahoma City Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oklahoma City Volkswagen. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

August 03, 2021

Took 3 hours for only an oil change. I had someone come in after me and they had their car finished before mine. Will n More

by Emmaswinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Chadwick
Report | Print
Aug 20, 2021 -

Oklahoma City Volkswagen responded

We're sorry to hear about your long wait, Emma, and would love to see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your appointment? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@okcvw.com

August 02, 2021

Very straight forward, on time and kind service . I used to Service my Passat and Tiguan at Allen samuels dealership. I feel like this dealership does a better job. From now on I’ll service my cars here . T More

by joshuasvv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
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Aug 02, 2021 -

Oklahoma City Volkswagen responded

Thank you for your very kind review, Joshua. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oklahoma City Volkswagen. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

August 02, 2021

No complaints about service. Service Advisor Brian Smith,kept me updated on status of service and what needed to be completed. Staff was friendly, helpful and work was done correct the first time. More

by CMEGGETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Aug 02, 2021 -

Oklahoma City Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian met your expectations. Thank you again for choosing Oklahoma City Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

July 27, 2021

Great service and very friendly manner. I was at a Honda dealership the day before with my wifes car and I have to say the service level was terrible compared to OKC VW. More

by g.lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Blackmon
Report | Print
Jul 27, 2021 -

Oklahoma City Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oklahoma City Volkswagen. Please don't hesitate to reach out if you need anything else. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

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