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Oklahoma City Volkswagen

Oklahoma City, OK

4.5
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,413 reviews

July 06, 2021

Everyone at OKCVW is positively awesome. One of the last places where the customer is actually important. More

by stytgat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Tammy Chadwick, Brandon Blackmon
Jul 06, 2021 -

Oklahoma City Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

July 06, 2021

Great job. Got my car in and out before the Holiday. Got to talk to my favorite 2 people. Dave Beauclaire and Tammy Chadwick. Thank-you. More

by NCOWAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler ? Five Stars. , Dave Beauclaire, Brian Smith, Tammy Chadwick
Jul 06, 2021 -

Oklahoma City Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oklahoma City Volkswagen! We look forward to having you as one of our valued customers for years to come. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

July 05, 2021

They didn’t communicate anything with me about my repair. They usually send me updates throughout the whole process and I didn’t hear anything until I called the next day. Update: Not only did they NOT ev More

by binx229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Ranjel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie Ishcomer , Brian Smith, Brandon Blackmon
Jul 22, 2021 -

Oklahoma City Volkswagen responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@okcvw.com

July 04, 2021

This place is absolutely ridiculous! My husband went and bought a Tahoe from them and not even a couple of days the ac went out. He called them to see if there was anything we could do since we just bought More

by Albright
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Smith
Jul 22, 2021 -

Oklahoma City Volkswagen responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message at wecare@okcvw.com with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 25, 2021

Great customer service and superb finance department. They made it easy to deal with. More

by jbarnes1217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rio Del-Rio, Zack Bridwell
Jun 28, 2021 -

Oklahoma City Volkswagen responded

Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

June 23, 2021

Brian and Tammy are always helpful and friendly anytime I need to bring my car in for service. More

by MINDYFALSAFI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Jun 23, 2021 -

Oklahoma City Volkswagen responded

Thank you for choosing Oklahoma City Volkswagen, your feedback and rating mean a lot to us. We're glad Tammy and Brian have provided you with great customer service, and we look forward to seeing you again! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

June 22, 2021

This dealership is a hidden treasure! I generally hate buying cars. However, my experience with OKC Volkswagen was really great! Lewis and Zach were terrific! They were helpful and not pushy! It was a More

by Deborahr
Recommend Dealer
Yes
Employees Worked With
Mario Fails, Lewis Jones, Zack Bridwell
Jun 22, 2021 -

Oklahoma City Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

June 22, 2021

Very helpful and courteous. I always feel like a valued customer. More

by laurrie.mango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jun 22, 2021 -

Oklahoma City Volkswagen responded

Thank you, Laurrie, for sharing your thoughts about your experience with Oklahoma City Volkswagen. We appreciate your business and hope to see you again soon! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

June 15, 2021

Always a good day to buy a new VW - Rio was incredibly nice and Lewis came out to make a great deal. Zach made finance super easy - thanks More

by twoshay21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fails, Lewis Jones, Rio Del-Rio, Zack Bridwell
Jun 15, 2021 -

Oklahoma City Volkswagen responded

Thank you so much for choosing Oklahoma City Volkswagen! Congrats on your new VW Rio!, and let Lewis or Zach know if we can be of any more assistance! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

June 09, 2021

Great experience. By far the simplest and fastest process we have ever had purchasing a new car. We will definitely return in the future. Thanks. More

by tyler80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Threet, Nick Branscum
Jun 09, 2021 -

Oklahoma City Volkswagen responded

Thank you, Tyler, it's great to hear that our team delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oklahoma City Volkswagen! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

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