Olathe Dodge Chrysler Jeep RAM

Excellent communication Noah was informative, kind, and efficient. They fixed small paint chip marks the next day after purchasing the vehicle. efficient. They fixed small paint chip marks the next day after purchasing the vehicle. More

Quick and great I am not viewed as a customer interrupting their work. They see me as a person needing help interrupting their work. They see me as a person needing help More

Oil change. Great communication, quick and job well done. I arrived for an Oil change. Luke communicated everything thoroughly and was detailed about the time an Great communication, quick and job well done. I arrived for an Oil change. Luke communicated everything thoroughly and was detailed about the time and cost. Everything went as expected More

Poor follow through. Didn’t fix problem (A/C leak was determined to be the issue. They simply recharged it and said we can’t do anything else. I asked them to look at it Didn’t fix problem (A/C leak was determined to be the issue. They simply recharged it and said we can’t do anything else. I asked them to look at it again and we scheduled an appointment for the next week. I showed up at 7 am for my appointment and they didn’t remember my appointment. They didn’t do any work, so I left and my warranty is about to expire without the issue getting resolved. Completely unacceptable. Tristan was my contact there and he was absolutely worthless. He knew nothing. He didn’t call me with updates for the first appointment. I had to call him to find out what the status of my car was. Then, he didn’t even remember the follow up appointment. Worthless. More

Quick and easy. Fixed the problem. A bit expensive but worth it being done right with manufacturers parts. Thanks. Fixed the problem. A bit expensive but worth it being done right with manufacturers parts. Thanks. More

Mr Powers was easy to work with, communicates well, very nice and understanding of our needs, we had a clear understanding before we signed on the bottom line. nice and understanding of our needs, we had a clear understanding before we signed on the bottom line. More

Jared makes you feel like part of a family . Like yiu are always welcome and taken care of. He is personable and listens to customer needs. He and your tech is why I keep coming back Like yiu are always welcome and taken care of. He is personable and listens to customer needs. He and your tech is why I keep coming back More

Went in for a simple tire rotation and to look at my tire spouts quoted 130 dollars and 3 hour pick up time had my car for three days and left with 2000 unapproved bill still don’t know that i was charged co spouts quoted 130 dollars and 3 hour pick up time had my car for three days and left with 2000 unapproved bill still don’t know that i was charged correctly. Was given no clarification why i had to pay for something that was not approved for 2000 dollars. Had to harass them for two days just to get the result from my purchase and all they did was say that they could just give us a free oil change which is roughly 100 bucks. Very unhappy with my service. The service worker rebecca was new and clearly not ready to be on her own, Elizabeth tried to step in and help but it was already so far down and the service had already been done More

The tech broke one of the lug nuts off on our truck and never said anything. While driving home the truck was wobbling. I took it back and they discovered the problem. I spent 4 hours waiting and then was never said anything. While driving home the truck was wobbling. I took it back and they discovered the problem. I spent 4 hours waiting and then was told it wouldn't be fixed until the next day. We could have had a serious accident if we had drove on the highway with it. More

Fast, easy communication for scheduling. Jared is always friendly, thorough, and gets the job done in a reasonable amount of time Jared is always friendly, thorough, and gets the job done in a reasonable amount of time More