Olathe Dodge Chrysler Jeep RAM

I brought my Jeep into the dealership for a few repairs and to have some keys programmed to the vehicle. They made the appropriate repairs and were able to program a few extra keys for me. I had a great ex and to have some keys programmed to the vehicle. They made the appropriate repairs and were able to program a few extra keys for me. I had a great experience. More

I had warranty coverage,so it was even better Thank you so much for the great service so much for the great service More

I made an appointment online for replacement ofvan indicator bulb and grinding noise in front left wheel when turning. The appointment was for 11 AM. I had hoped to wait, but due to having to care for indicator bulb and grinding noise in front left wheel when turning. The appointment was for 11 AM. I had hoped to wait, but due to having to care for my husband who has Parkinson's I agreed to leaving the van. I checked in with Stan at 4:20 pm having not gotten any update. I was told that the tech had not looked at my vehicle at all. I was told that 'waiters' got priority and that appointments were'pushed back'. Strangely enough, after I explained my need for the vehicle, the tech was able to replace the bulb and let me know I needed front breaks. I agreed to leave the vehicle overnight since I watch my 2 granddaughters (2 years old and 7 months old) and needed the safety seats as well as my husband's rolling walker that I had left in the van thinking I would have it back by that evening. The repairs were ultimately completed a little earlier than projected on the second day. More

My Wangler JL was having issues starting in cold weather, I told them as clearly as possible that it acts like the AUX battery is having issues (and that I replaced my main battery before taking it in). when I told them as clearly as possible that it acts like the AUX battery is having issues (and that I replaced my main battery before taking it in). when the temperatures dip below freezing, my wrangler would start to turn over for half a second and then my dash goes dark and I lose all power. I was charged for an electrical diagnosis where I was told my keyfob was the issue (which still doesn't make too much sense to me as car/starter would turn over) and its battery was replaced on it, but when the weather got cold again I noticed the issue was not fixed. I tried my second fob, and even swapped the battery between the fobs and my car would NOT start. I just found a post on a wrangler forum on how to bypass the aux battery and now my car starts up with no issue (in below zero temps).I'm not a mechanic (that's why I took it to you all) and I understand intermittent issues like mine are hard to diagnose, but I can't help but feel like I wasted both my time and money taking it in to get serviced only for experts to misdiagnose something so poorly, while I (who is very much not an expert) properly diagnose and 'fixed' it. (PS: the manager was great though) More

The experience was pleasant and the service quick. The dealership showed acknowledgement of our concerns. The dealership showed acknowledgement of our concerns. More

Pushi Pushing to fix things when I clearly state I only need oil change, Too long of a wait need oil change, Too long of a wait More

Experience with dealership was professional and good. The dealership kept me well informed throughout the entire process. The dealership kept me well informed throughout the entire process. More

Seemed like great experience. Got home and found they did not check fluids and still low coolant and power steering. Need to make another trip back .Grrrrr. Got home and found they did not check fluids and still low coolant and power steering. Need to make another trip back .Grrrrr. More

Joshua was having a 'bad day with no help' and it really showed in his attitude. My issue was not solved, just told 'it is confusing' and 'it's working like it should' even though my brother that was a Jeep showed in his attitude. My issue was not solved, just told 'it is confusing' and 'it's working like it should' even though my brother that was a Jeep tech for 20+ years told me it wasn't working right and I probably need a new ambient temp sensor. More

You damaged my roof on my Jeep when your automatic door closed on it, took several weeks to fix closed on it, took several weeks to fix More