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Olathe Dodge Chrysler Jeep RAM

Olathe, KS

4.1
6,114 Reviews
Here at Olathe Dodge Chrysler Jeep Ram, our service and reputation defines who we are as a dealership. Our goal is to reach our community and be able to offer quality service for everyone. With more than 1,000 vehicles on 17 acres, we have the largest inventory in Kansas. Our Express Lane offers appointment free oil changes. We have the Midwest’s largest service center to take care of any problem, big or small. We have a staff of friendly individuals dedicated to customer satisfaction. We look forward to working with and respecting YOU, the customer! We are located at 15500 W 117th St, Olathe, KS 66062.
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15500 W 117th Street

Olathe, KS

66062

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Showing 6,114 reviews

September 12, 2023

My experience with Kayla was excellent. My only complaint is that when I left my car at the dealership to be diagnosed, I was led to believe it would happen either that afternoon or worst c More

by etoohill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Eagles
Sep 13, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Etoohill, we appreciate your feedback. We're glad to know Kayla and our shuttle drivers provided excellent service at Olathe Dodge Chrysler Jeep Ram. However, we apologize for the delay in diagnosing your car - that's something we'll definitely look into improving!

September 12, 2023

Kayla was Great. Made the whole process simple and easy. Great customer service! Thank you. More

by lance_dixson@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Posey, Kayla Eagles
Sep 13, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hey Lance, thank you for the positive review! We're pleased that Kayla provided you with great service during your visit. We'll see you next time at Olathe Dodge Chrysler Jeep Ram! Have a great day!

September 11, 2023

We had great customer service. The team made things really easy. So much that we bought two vehicles. We are so happy with our cars. More

by Lvoss0323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Dunn, Daryl Posey
Sep 13, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star rating! We're so glad to know that our team at Olathe Dodge Chrysler Jeep Ram provided you with great service and made your purchase process easy. We'll see you next time! Enjoy those new vehicles!

September 09, 2023

They were great ordering my new seat cover then never called me when they came in. I finally called and they had my car for two days . Texted me and said it was done didn’t off to come and get me. I c More

by SUSANMURRAYKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember!
Sep 13, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Susan, I'm sorry to read about your experience. We aim for clear communication and efficient service, so it's disappointing to learn we fell short in these areas during your visit. Your feedback is important as it helps us improve our services moving forward. Please reach out directly if you'd like to discuss this further or have any other concerns - we're here for you! Thank you, Jacob Todd - Service Manager - 9137803700

September 09, 2023

The problem was not fixed need to come back and listen to the problem and customer More

by johnsonmtracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Eagles
Sep 12, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

September 08, 2023

Had a great day while at this location. We had a hiccup with running out of gas during a test drive, Robert came out quickly to handle the issue! More

by JRamsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Roark, Daryl Posey, Robert Fells
Sep 11, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know Robert was able to quickly assist with the unexpected hiccup during your test drive at Olathe Dodge Chrysler Jeep Ram. Thanks for sharing your experience!

September 07, 2023

Mike is very knowledgeable, easy to talk with, not high pressure, and worked with us to understand the features of our used car (a Toyota Prius). As expected, the financial guy tried to sell us an extende More

by kandjmel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that Mike could assist you effectively with your purchase at Olathe Dodge Chrysler Jeep Ram. We apologize if the warranty discussion felt too insistent - we will share this feedback with our team. Enjoy your Toyota Prius, and thank you for choosing us!

September 07, 2023

Jon was very patient while I made the decision to purchase the jeep. He answers all of my questions More

by carlalavery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Roark, Chris Clark
Sep 08, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're delighted to hear that Jon provided you with such a patient and helpful experience while you were making your decision to purchase the Jeep. Customer satisfaction is our top priority at Olathe Dodge Chrysler Jeep Ram!

September 07, 2023

Not happy the cashier could not explain a new $15 charge. Oil change and tire rotation cost almost $200 now! More

by kcannon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caudill
Sep 08, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Kcannon5, I'm sorry to learn about your recent experience. We strive for transparency in all our services and it's clear we fell short this time around. I'd like the opportunity to discuss this further with you so that we can address any confusion regarding charges. Please reach out at your earliest convenience - Thank you, Jacob Todd - Service Manager - 9137803700

September 07, 2023

My helpers Gretchen and Andrew were very helpful in getting me my vehicle. I would prefer to have them help me if I were to purchase any other kind of vehicle at Olathe DCJR More

by karstenschoenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Roark, Gretchen Evans
Sep 08, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Karsten, It's great to know Gretchen and Andrew were able to assist you in finding your vehicle at Olathe Dodge Chrysler Jeep Ram. We're here for any future needs you might have!

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