Olathe Dodge Chrysler Jeep RAM

Everything was good They did a really good job on working with me. And getting me in my jeep of choice. And keeping payments around the same as my current note. They did a really good job on working with me. And getting me in my jeep of choice. And keeping payments around the same as my current note. More

Excellent service friendly people easy to work with very helpful didn't take long very understandable Liz McMullen was very professional and helpful great place friendly people easy to work with very helpful didn't take long very understandable Liz McMullen was very professional and helpful great place More

Poor communication, service, and solving my problem. the workers were pushy and rushing to get you out of the door as soon as you walked in. They did not listen to what I needed to get fixed and did not the workers were pushy and rushing to get you out of the door as soon as you walked in. They did not listen to what I needed to get fixed and did not take the time to understand the problem on my car that I needed fixed. They almost left me stranded without a car overnight because they forgot to call me and tell me they needed to keep my car overnight after just telling me that it would only take a few hours to look over my car. They gave me a rental last second (slow clap...thanks, you did something right).. and had me pick my car up around closing time the next day. The noise in my rear end is still there (though not as bad as it was..another slow clap..you tried) and they did not explain to me what the problem was or how they “fixed it”. More

Chrysler While Jerry was very nice, I felt lied to by the mechanics. I called when the start/stop battery died to ask if it would affect anything else and they While Jerry was very nice, I felt lied to by the mechanics. I called when the start/stop battery died to ask if it would affect anything else and they said it wouldn’t, and I would be fine. I drove my car to Colorado this Summer without the start/stop battery, and put about 15k miles on it with no issues. When I first got to the service center I was told I didn’t need to replace it. But before I left I absolutely “needed” the battery or I was told I would have to tow it home. Your service team has serviced these vehicles for almost 3 years now since when they first came out, and it’s amazing that you found out only the day I was in your service center that it “needed” both batteries to function. It was like a revelation had been had with your mechanics because they’d never known before. The overall buying experience was great with you guys, but I will never buy a Chrysler again, or recommend anyone to do so with the poor design and battery life. It’s a money guzzler, and I have heard this from previous owners of this vehicle as well. I’m already car shopping to trade it in somewhere, and I’ve not even had the vehicle a year. More

Very nice people, easy to work with. Very nice people that were easy to work with. They had a variety of vehicles to choose from. They were straight forward in regards to trade without th Very nice people that were easy to work with. They had a variety of vehicles to choose from. They were straight forward in regards to trade without the back & forth torture of prices. More

Recall and regular maintenance Had a recall and a warranty issue they were very thorough and while the truck was there noticed it was due for an oil change and called to see if I wa Had a recall and a warranty issue they were very thorough and while the truck was there noticed it was due for an oil change and called to see if I was wanting to do that. Great care and gives me a little piece of mind that someone is looking out for me More

Old-fashioned customer service We had a great experience with this dealership. They have a large selection and had the kind of car we wanted in stock. They also treated us like a sm We had a great experience with this dealership. They have a large selection and had the kind of car we wanted in stock. They also treated us like a small-town dealership would — being easy to communicate with and giving us some flexibility and trust when it came to getting the test drive (with small kids in tow!), negotiating, financing and trade-in to all come together. More

Excellent service Walked around the lot for 30 minutes, no one approached me. When deciding to leave I was approached by my salesman, I was a bit irritated but listened Walked around the lot for 30 minutes, no one approached me. When deciding to leave I was approached by my salesman, I was a bit irritated but listened to what he said. Best experience thus far More

Never any complaints! Happy to say that the service department is always honest, friendly and helpful! Fantastic turnaround time! Thank you guys for always making me feel Happy to say that the service department is always honest, friendly and helpful! Fantastic turnaround time! Thank you guys for always making me feel like family! More

Unbelievable Sales/Purchase Greatest Sales team on the planet!! Well taken care of!! They’ll do whatever needs to be done to make sure you get what you want ! Then they’ll make s Greatest Sales team on the planet!! Well taken care of!! They’ll do whatever needs to be done to make sure you get what you want ! Then they’ll make sure you get the best deal terms warranty you can have!! Awesome Job by everyone involved! More